Correspondendo a: ticket X
How to reopen PMRs with IBM Support Blog da Comunidade
Dear Debuggers, From time to time you may have encountered that a problem you reported to IBM within a PMR is no longer recreatable or simply does not show up anymore. You agreed to close the ticket, and well, only a few days later, the issue shows up...
do Blog: Dr. Debug's AdviceModificado em por Dr.Debug
Pat_OC Marcações: problem support sr process submission ticket esupport portal electronic online ibm video electronic_support request pmr service 10.041 Visualizações
Video: IBM Service Request streamlined problem submission process These videos demonstrate how to use IBM Service Request (or SR) to open a problem online with IBM Support. You may access SR through the IBM Support Portal . ...
do Blog: IBM Electronic Support CommunityModificado em por Andrew McCarl (IBM)