Matching: ticket X
How to reopen PMRs with IBM Support Community Blog
Dear Debuggers, From time to time you may have encountered that a problem you reported to IBM within a PMR is no longer recreatable or simply does not show up anymore. You agreed to close the ticket, and well, only a few days later, the issue shows up...
from Blog: Dr. Debug's AdviceModified on by Dr.Debug
Pat_OC Tags: problem support sr process submission ticket esupport portal electronic online ibm video electronic_support request pmr service 9,853 Views
Video: IBM Service Request streamlined problem submission process These videos demonstrate how to use IBM Service Request (or SR) to open a problem online with IBM Support. You may access SR through the IBM Support Portal . ...
from Blog: IBM Electronic Support CommunityModified on by Andrew McCarl (IBM)