with Tags: san_layout X
seb_ Tags: support prepare troubleshooting san_layout time determination problem change_management san naming 3 Comments 4,105 Visits
To be honest the title for this article could also be "How to ease the life of your technical support". But in fact it will ease the life of everyone involved in a problem case and the priority #1 is to solve upcoming problems as quickly as possible....
from Blog: seb's sanblog