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allenkane Tags: enterprise_content_manage... conference information_management developerworks iod2012 advanced_case_management iod_2012 ecm david_caldeira iod-2012 business_analytics think_big big_data 1,624 Visits
David Caldeira gives examples of advanced case management by providing use case scenarios. The advanced case management strategy from IBM unifies information, processes, and people to provide a 360-degree view of the case and relies on content and process...
from Blog: Scott Laningham