Customer question: if I redefine a field (subfield) in an Outbound Application Definition, can I use the original field for some maps and the redefined field (subfield) for other maps? Support answer: Yes, this can be done for Outbound Application Definitions, only. New fields are created from the redefine (subfield), and can be referenced when needed. Basically, Gentran:Server reads the positions of an application ... [ + Read more ]

Problem: GENTRAN Application Mailbox was deleted. Symptom: Documents are not coming into Gentran. Resolving the Problem: 1) Restarting the Executive Service will recreate the GENTRAN Application Mailbox. 2) In Server Manager Mailboxes, it is necessary to reselect the GENTRAN Application Mailbox as the Recipient in the Edit Recipients screen, for all relevant mailboxes.     ... [ + Read more ]

This is a caution note for those customers who choose to migrate from an older version, after installing a newer version of Gentran:Server onto a new server (machine). The migration document states that you can bring over templates, which is true. But this means import, export, print, and screen entry ... [ + Read more ]

Worked with customer Installing Gentran Server for Windows 5.3.1  on Windows 10 client. The installation and testing were completed successfully without no issue.. *****Windows 10  developed and released by Microsoft as part of the Windows NT family of operating systems. ... [ + Read more ]

How to add the full ANSI character set on all string fields of type X to a map - Gentran. Using the hex code start-end range 0x01 0xFF adds the full ANSI character set on all string fields of type X. Open the map Select Edit > Syntax Tokens Select the X token (for ... [ + Read more ]

On the support desk we're asked if purge or delete can run at the same time as processing is happening. The answer is... it depends! When processing (Imports/Exports/Mailboxing) is occurring, there is heavy reliance on the database. (Inserts, Delete, Alter, etc)  Making it the wise choice to find an opening in ... [ + Read more ]

The actual 997 data is not stored within a table.  It is stored within the file system.  Information retrieved from the 997 is stored within the database, within the data flow tables.   Below is the acknowledgement status information that exists within the Gentran:Server database that the customer can generate reports with.  Document_tb ComplianceStatus ... [ + Read more ]

startrfc fails with Name or password is incorrect (repeat logon) Inbound SAP fails on startrfc deliveridoc finished with code 1 deliveridoc:18550:03072017:140037: 0: SAP Trigger Command Line: startrfc -3 -h sncqas9.life.san -l EN -s 03 -g sncqas1 -x sapgw03 -c 100 -u BW_REMOTE -p <password suppressed> -d EQA -E PORT=GENTRANP02 -F EDI_DATA_INCOMING -E PATHNAME=/tmp/delta/edi/in/E-SURGPT_850R.edi.000025526: RFC Call/Exception: ... [ + Read more ]

A divisional processing situation is when a company you are trading EDI data with has multiple divisions, and each division uses a unique sender/receiver ID. Support is often asked how to set up and process a trading partner that uses multiple sender/receiver ID's. It is very important to understand how Gentran:Server performs ... [ + Read more ]

Many users are not sure how GENTRAN: Server finds the partner during inbound and outbound processing. Knowing the procedure GENTRAN: Server uses to locate the partner is important in understanding what partner GENTRAN: Server is using for editing, splitting, and mapping, as well as what cross references are needed. The ... [ + Read more ]

There are certain files which should be excluded when implementing any type of replication software (mirroring software). All of the Gentran work files (GT*) should be excluded, with the exception of these files: GT00PRL, GT00TBP, and GT00EMP. For Users running Sterling Gentran:Server for iSeries, version 3.5, the data areas which contain activation ... [ + Read more ]

How to delete a large number of documents from the ?Out Documents. Potential scenario: a map is caught in an infinite loop and creates thousands of documents in the ?Out Documents. Cannot delete a large number of documents from the ?Out Documents and GENTRAN is not responding when trying to delete the ... [ + Read more ]

The migration of Gentran Director for Windows from one machine to another is a methodical, step by step process that is easy to do and well documented. Customers can run into problems when they stray from the process, especially when they employ a "parallel processing" mindset commonly used with other applications.   A ... [ + Read more ]

This question is asked pretty often. |I recommend that communication logs (FTP and Sockets activity) be kept for 21-30 days. It's reasonable that you want to prove that an activity happened within that time. I do not find much business value in retrieving communication sessions from 8-9 months ago. The business team ... [ + Read more ]

This document describes common processing errors and setup for Gentran Server for iSeries Inbound Processing (PRCTRNIN). The PRCTRNIN command includes a few actions initiated by the user and many “behind the scenes”operations.Inbound Processing setup and common errors ... [ + Read more ]