A Second is Huge in the Olympics In a second At the WebSphere Infrastructure Summit , my friend and colleague Billy Newport was talking about the impact that a second of delay can have on an enterprise’s web site.  He was referring to a study done by the Aberdeen Group , which states: Waiting one additional second from four to five seconds significantly impairs top business goals such as customer satisfaction and visitor conversions. On average the key metrics of page views, conversions, and customer satisfaction drop 11%, 7%, and... [More]

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