Today I would like to talk about a recent problem I came accross.
A patient walked into my office, complaining about this "terrible pain in the back". He mentioned he recently added a user in the Process Admin Console under "User Management". This user was intended to be used for authoring tasks and hence was intended to use Process Designer. However, each time the user tried to login to Process Designer, the following error was thrown:
I am sure we all share his pain.
Well, the error clearly indicates that the user does not have the required authorization to use Process Designer. Before a user can open Process Designer, it is necessary to grant that user access to the Process Center repository. So as a first check we'd need to make sure the Process Admin Console shows that the new user is included in any group with administrative access to the repository. And with this patient here, this was not the case.
Let me tell you, the best way to manage access to the Process Center and its repository is by using groups. In this case you may simply use the already existing tw_authors group. Simply add the new user to this group as shown here:
By default, users of the tw_authors group do have access to the repository.
So, I told my patient that this was the way to go. The new user will then have access to all process applications and toolkits that the tw_authors group has permissions to access. Afterwards, however, you can modify the access permissions under the "Manage" tab of each Process Application/Toolkit individually in Process Center.
Another approach would be adding the user within the Process Center console via the "Admin" tab, as shown here:
However, for being able to add users here you will need to be logged in with a user with administrative rights. Once added, the user will have access to the Process Designer and the Process Center repository.
More information on managing users can be found here:
And if this doesn't help, take two of these and call me in the morning.
Your Dr. Debug