In a previous blog post, I talked about some shifts happening in the industry, like the shift to SaaS and the increasing importance of a great user experience. Today I'd like to talk about an important shift in the realm of application development and operations: continuous delivery. It’s a critical part of our new experience that clients are enjoying via our Saas delivery on www.ibmserviceengage.com .
In the old days, application deployments were white-knuckled affairs that usually marked the end of a long and... [More]
As we head into 2014 Pulse we have embarked on an exciting moment for the Cloud and Smarter Infrastructure brand. With the launch of IBM Service Engage ( http://www.ibmserviceengage.com ), IBM C&SI became the only provider in the IT Service Management space to deliver a truly integrated value proposition to our clients. Here’s what I mean by that.
Many smaller management providers in the market have carved a niche in specific areas of IT Service Management. By doing this for an area of Systems Management those... [More]
Line of business organizations have been using analytics to uncover new revenue streams and business opportunities for years. Now, this technology is being turned inward and applied to the data center itself to drive operational efficiency. Early adopters of this technology have been seeing a number of benefits driving greater data center efficiency. Efficient disaster recovery will become standard practice, say even mandatory, for major markets. Analytics are going to play a major part in determining... [More]
In my Storage Trends that I published in Dec 2011, I discussed the real adoption of “private” clouds, the intrigue of “public” clouds, and the “future” state of this thing called Hybrid Clouds (a mixed blend of both private and public cloud deployments.) Well, here we are at the start of 2014, and “Hybrid” is a well understood concept. In fact, I’d contend that as we progress forward, the term “cloud” itself will morph into inherently implying... [More]
Society’s impatience with Technology
Well, it’s happened. Society's impatience with technology has reached the data centers. All types of admins (server, storage, network, VM, etc) want the big red “EASY” button. Easy installs, easy to use, easy to administer, easy to switch technology providers, user friendly, and of course everything should just work. The old science of the admin is waning fast, and those that still carry that title are retiring. We will progress to... [More]
It's an interesting time for enterprise IT because the pace of change—always fast in technology! - is actually accelerating.
The innovations we've seen recently aren't just broad (touching many areas), they're also deep (affecting how services are delivered in a very basic way). And in 2014 we're going to see that continue to develop. Consider the growing acceptance of (call this what you want, software defined environments - SDE, software defined datacenter, software... [More]
Every year I publish a set of "trends" that I think will be prevalent across the (storage) industry. Sometimes they are a bit obvious, sometimes a bit controversial, and other times just something to make you stop and think. Here is the 1st of 5 for 2014.
We all know there are many “…ities” that we all worry about as part of our IT infrastructure; secur ity , reliabil ity , serviceabil ity , and so on. But in 2014, the... [More]
Mobile technology is changing how we interact - with one another, with our vendors, with our consumers - and how work gets done. Mobile device growth is exponential, with 5.6 billion personnel devices projected by 2015. The market is demanding seamless user experiences that transcend the boundaries of their offices and desktops to their mobile devices. While this proliferation of mobile devices brings with it greater flexibility, it is also fraught with challenges. In a recent study, 81% of organizations have employee... [More]
When I ask IT and LOB executives where their biggest challenges lie, its often around the buckets of bits they have lying around their data center that, if properly understood, represent the value of their applications, their business, their systems and resources. They further respond always around keeping services up and running with the performance customers expect .... there must be some magic way to derive that from those buckets of bits they have. How do we avoid problems? If they do occur, how do we reduce the... [More]
Its been just over 4 months now running Strategy and Engineering for the IBM systems management brand, Cloud and Smarter Infrastructure. In that time I’ve met with many many clients, partners, and analysts that are very intrigued with the transformational shifts that are taking place in the Industry around the programming model, the API market place, new services, Cloud(s), Saas and their intersection the IBM Cloud and Smarter Infrastructure brand. Everyone is looking for how to participate and more important how their... [More]
Well, the short answer is nearly everyone even
remotely interested or responsible for anything related to IT!
I speak with clients and partners nearly every week
and it’s a very rare occasion that the topic of ‘cloud’ doesn’t come up at some
point. I am learning a lot about how
they are looking to leverage the opportunity from Cloud in the storage &
network domains and I’m starting to see some significant trends:
The majority of
clients I meet with have some type of cloud initiatives. Various stages of... [More]
Making decisions about opportunities as well as problems and new challenges requires information. In many cases, that information needs to be easy to consume, in context with key initiatives, and as close to real time as possible. Visualization of information is just the start of how we progress to control and then automation of our IT services and business assets. In many cases, visualization is a way to see and understand the many patterns and trends that you might not have seen in any other way. Seeing your business in a different light... [More]
IBM and Emerson just announced a partnership
which brings together datacenter facilities management and IT Service
Management (ITSM) providing a truly Smarter Infrastructure where all components
of the datacenter can now be interlinked and never before was possible. The
strengths of Emerson and IBM add a new dimension to the management of
datacenter resources. Through a partnership with Emerson, IBM will now resell
what has been recently recognized as the top DCIM offering in the industry.
Datacenters consist of computing resources... [More]
Good data about services is essential to making decisions. How can I find it when I need it? Making decisions about opportunities as well as problems and new challenges requires information. In many cases, that information needs to be available in real time and in context to the business. For example, before I patch a server, it is essential to understand what applications are running on that server and what time is best to apply a patch. It is necessary to know the current patch level as well as any recent, pending issues or... [More]
The state of the art in managing IT has left us increasingly rich in data. We monitor physical and virtual infrastructures. We monitor middleware, applications and end user responses. We even sniff packets. Additionally, we have events, log files and core data to deal with. A typical 5,000 server data center generates about 1TB of unstructured data and over 30GB of structured data every day. There's far more data than anyone can manually interrogate. Luckily, analytics gives us the tools to leverage this sea of data to improve the way we manage... [More]