Technical Blog Post
Abstract
How to increase eDiscovery web client timeouts
Body
IBM eDiscovery Manager is configured to disconnect the web client (or time out) after 30 minutes, regardless whether the user was inactive or not. You can disable this behavior at the IBM WebSphere Application Server administrative console. When aneDiscovery Managersession expires, the user receives a timeout message and the user is then prompted to log in again to reactivate the session
To preventeDiscovery Managerweb client sessions from timing out after 30 minutes:
- Open the WebSphere Application Server administrative console by clicking .
- Expand Applications, Enterprise Applications, EDMClient and Session management.
- In the General Properties section, select the Override session management option and clear the Enable URL rewriting option.
- Under the Session Timeout section, click Set timeout and specify your preferred timeout duration (in minutes). Alternatively, to completely stop sessions from expiring due to user inactivity, click No timeout.
- Click OK to save your changes.
- Stop and restart your eDiscovery Manager server.
About the timing of session timeout messages
The timeout message that a user receives is typically displayed after eDiscovery Manager responds to a user action. For example, if a session expires and then the user clicks the Change case link, eDiscovery Manager first displays the Select Case window and then displays the timeout message. This behavior is expected in AJAX applications such as eDiscovery Manager because the timeout condition is detectable only after the client makes a request of the server.
UID
ibm11139122