Welcome to the IBM ECM App Center! This site is intended to provide technical product information, development tips, implementation guidance, sample code and shared solution templates. Most importantly, it aspires to be THE place the the IBM ECM technical community comes together to discuss new technology topics, product feedback, development issues and implementation practices. To be clear, this site is NOT a replacement for IBM technical support, which you can find here, but should be an important complement for IBM support and service offerings especially for leading edge developers, integrators and users.
Across the product marketing and management team we're very excited to sponsor and participate in this community. For us, it's not only a great way to communicate out the latest product information to a highly qualified audience. It's a unique forum for deep technical engagement and feedback on technical topics, implementation techniques, product features and solution templates. We thrive on active communication and new ideas and I can assure you the product teams will be deeply engaged. Please also help us optimize the community as we progress and evolve it. I look forward to seeing and interacting with you here!
ECM Community Blog
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On behalf of the ECM team, I'd like to welcome you to our new technical community. This community is focused on providing an environment where solution developers like yourself can interact with experts and get access to technical resources as you build out your solutions using the ECM portfolio. We also hope that over time, it acts as a window into the larger ECM ecosystem, making it easier to navigate the vast array of resources that are out there as you design, build and deliver your solutions.
Enterprise software is only as valuable as the solutions it can deliver. Software platforms, while they continue to evolve and provide more and more functionality, are also getting increasingly complex, pulling in more and more components and technologies to enable more functionality for users. IBM Case Manager is a case in point. Building a true case management solution goes well beyond just managing active content. It requires the incorporation of rules logic, support for collaboration and the ability to provide a customized user experience for the various individuals working on a case. Analytics play a critical role in providing insight into the efficiency and effectiveness of the solution, as well as providing valuable input to help improve their processes. IBM Case Manager does a great job of pulling these critical technologies together and providing tooling and a platform for building Case Management solutions. But at the end of the day, it is a platform and each case management solution requires some level of customization using that platform. With each solution that is built, new assets are created that could be reused in other solutions. Some of these assets are industry or use case specific, while others are more horizontal, fundamental building blocks for building solutions. Our goal is that this community will become the environment where those assets and experiences are shared.
Beyond this, we are consistently finding that case management solutions inevitably lead to requirements that involve other parts of the ECM portfolio, and sometimes even other parts of the IBM Software Group portfolio. Building a case management solution inevitably leads to a discussion about data capture or lifecycle management. Sophisticated solution designers are starting to think about how they might use predictive analytics or different forms of collaboration. Through this community, we can explore some of those requirements. In the end, you will be able to deliver better solutions more quickly and our products become better by incorporating what we learn through our interactions with you, the people that deliver solutions.
So again - welcome. I encourage you to get started by taking a quick look at our Getting Started page. It will provide you with some insight into how we've structured the site and also some tips for when you are ready to contribute or publish content. If you have any questions or feedback, don't hesitate to contact us.