In the initial release of Case Manager, some standard Case System properties do not show up as properties that can be exposed as in-basket columns. This is where the Reuse Property feature comes in. It allows you to specify case properties that may already exist in the target object store as well as giving you access to a few case system properties such as the Case ID.
To display the Case ID in an in-basket column, do the following:
- Add the CmAcmCaseIdentifier as a solution property by entering it as a Reuse Property
- Add this new property to your case type
- Add it as a column to your in-basket.