Anyone who owns a car understands maintenance and repair. If we get oil changes regularly, check our fluids and tire pressure, replace brakes when necessary, etc., we can expect the car to last longer than that of someone who does not take care of these things.
Organizations have equipment too; they also have facilities. These are assets much like cars, but in most cases, far more expensive to maintain, repair, and replace. It has only made sense, as technology has provided the wherewithal, to install maintenance and repair software packages that will keep preventive maintenance and repair needs on track.
Customized Software Solutions
Typically, organizations that depend upon their physical assets have contracted with software development firms (often offshore) to craft custom computerized maintenance management systems (CMMS), based upon their specific needs. This can be a lengthy process, because the organization must supply a huge amount of information about equipment, maintenance schedules and work order processes, so that those can be imbedded into the software package. That package is then installed into the organization’s system. There is also the need for continual updating as old equipment is retired and new assets brought on board. And those original developers will still be needed for those updates.
The benefits are obvious – no more paper, employees can receive maintenance alerts and work orders, complete the tasks and “sign off,” and everyone in the organization can access the software and see that tasks have been completed.
Enter Cloud Solutions
This was the next obvious step. Companies such as Limble CMMS have taken CMMS into the cloud with flexibly-designed systems that allow organizations to customize their own maintenance and repair schedules. They do this through a configurable architecture, so that the company can plug in all of the necessary information rather than gather it and send it off to a third-party developer or implementation expert. And updates are a matter of local input.
With these cloud solutions, the benefits increase. Now, anyone can receive alerts or track maintenance and the flow of work orders from any device and from anywhere.
A supervisor who is out of town, for example, can access a work order and see that it is progressing as it should.
A repair technician who is third in the progression of a repair can access a work order and know that parties one and two have completed their parts of the task and are ready for him to proceed.
In essence, greater control is placed into the hands of the organization rather than reliance upon third-party contractors.
What Cloud-Based CMMS Can Do for an Organization
The more an organization is dependent upon its physical assets (think of hospitals, for example), the greater the importance of proactive maintenance and repair and the greater the number of decisions that will have to be made. Cloud CMMS solutions allow all of the following:
What assets must be scheduled for regular, routine maintenance, based upon manufacturer specs?
Who will perform the required maintenance?
How will maintenance tasks be tracked, and what has been the cost?
When a repair is needed, how is it scheduled? And what individual(s) will perform that repair? How will that repair be tracked?
Who needs access to maintenance and repair alerts and requests and how will they gain that access?
How are problems reported to the maintenance team so that a quick resolution can occur?
And perhaps more important? Cloud-based solutions allow updates and changes to be accomplished easily and quickly by those with the authority and access to do so – all in-house. As organizations embrace cloud-based CMMS solutions as more efficient, less costly, and much easier to manage and control, they may very well find that cloud-based solutions for many other functions will also provide them those same benefits. Technology marches on.