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Welcome to the Process Automation Blog, where you can read the perspectives from BSM experts. This Blog provides insights into the Process Automation solution, as well as technical details about specific IBM products.
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    [Tutorials] How to create a survey for any maximo object

    BernardoPadua 270003FWD8 | | Comments (3) | Visits (10878)

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    1.    About this tutorial 1.1.                   Introduction Service Request Manager version 7.2.1 and above introduced an application that provided the functionality of sending a mandatory survey to a specified user or role in Maximo. This application includes the features for creating, sending, viewing results and modifying surveys. While the content provided with Service Request Manager 7.2.1 is targeted mainly at sending surveys based on Service Desk applications such as Incidents or Service Requests, it can be customized to be sent... [More]

    Etiquetas:  srm tsrm survey

    IBM Education Assistant flash modules released for Tivoli Asset Discovery for Distributed

    dplantz 1000003W46 | | Visits (4270)

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    Two new modules published for version 7.2 titled: - Use lmtcli to access the command-line interface - Use lmtcli to configure the command-line interface http://ow.ly/g39da

    Etiquetas:  ibm education assistant iea

    New TWS Demo day on 12/13/2012

    FlorianaFerrara 270000UB00 | | Visits (3168)

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    WELCOME TO TWA TRANSPARENT DEVELOPMENT PROGRAM!! IBM TWA  offer a continuous partnership with our customers and solution experts through the Service Management Connect initiative. This social platform is the central place for any discussion on existing solutions and implementations, and also to learn & influence the next release developments. S A V E T H E D A T E : NEXT EVENTs     12/13 " Demo day Sprint 5" Webcast     Registration send email to Floriana.Ferrara@it.ibm.com

    Configuring a basic authentication in WebSEAL to access SmartCloud Control Desk

    alucches 2700012QJC | | Visits (4808)

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    Some SmartCloud Control Desk users want to enhance their product's security using IBM Tivoli Access Manager WebSEAL. If this applies to you, then you will be interested in a new article, Configuring a basic authentication in WebSEAL to access SmartCloud Control Desk . IBM Tivoli Access Manager WebSEAL is a resource manager responsible for protecting web-based resources. It is a high-performance multi-threaded web server that applies security policies defined by the administrator to web-based resources. By connecting WebSEAL to SmartCloud... [More]

    Etiquetas:  sccd webseal security authentication

    New IEA modules published for IBM Tivoli Service Automation Manager

    dplantz 1000003W46 | | Visits (4192)

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     Three new modules released: - Backing up and restoring server images - Managing self-service users - Quiesce mode  see them here:   http://www.ibm.com/support/docview.wss?uid=swg21600139&lnk=uctug_tivoli_dw_2012-11-20_tivoli_iea

    Etiquetas:  ibm education assistant iea

    Smarter Asset Management for the Smarter Planet

    alucches 2700012QJC | | Visits (5704)

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    This blog entry comes to you from Willam Cheng, IBM Tivoli Vice President, Maximo Asset & Service Management Products   Our Smarter Planet is composed of Smarter Infrastructures, such as Smarter Utilities, Smarter Transportation, Smarter Healthcare, and Smarter Cities, to name only a few.  These increasingly intelligent systems are becoming more and more visible in our daily lives, and hold promise for improving the services we receive from our social and economic ecosystems. A Smarter Infrastructure is made of various,... [More]

    Etiquetas:  smarter_infrastructure sccd maximo tririga smarter_planet ibmeam you

    New Wiki Article: System Properties used by Actual CI Promotion

    alucches 2700012QJC | | Visits (4531)

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    Would you like to know how to customize the promotion of Actual Configuration Items (CIs) in SmartCloud Control Desk and Change and Configuration Management Database (CCMDB)? The new wiki article System Properties used by Actual CI Promotion describes several system properties and maxvars that you can use to affect the behavior of promotions. For example, you can define whether a promotion should create attributes even if the effective value is blank.   This article is available on the SmartCloud Control Desk wiki and the Change and... [More]

    Etiquetas:  sccd ci ccmdb promotion

    Introducing the Service Desk Pack for SmartCloud Control Desk

    alucches 2700012QJC | | Visits (5725)

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    by Wayne Halverson   "Seems so simple, why can't I get one up and running quickly?"   Those thoughts have no doubt crossed the mind of many a person tasked with setting up a Service Desk or Help Desk for their group, department or even company.  There sure are a lot of Service Desk vendors to choose from, or maybe you build your own instead of buy?   Immaterial of whether you are  building or buying your Service Desk,  "efficient," "easy-to-install" and "fast times to production" are the words every... [More]

    Etiquetas:  smb pack halverson content process sccd service-desk wayne

    Tivoli Workload Automation Quality Survey

    Francesco Carteri 120000J0NF | | Visits (3232)

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    To better understand your perceived quality of our products, we ask that you fill out this very short survey. It will take only two minutes of your time. Our goal is to provide a high quality product and your feedback is very important to us so that we can better improve our product.   Instructions for the participant: 1. Open the PDF file containing the survey from this link and save it locally: https://www.ibm.com/developerworks/mydeveloperworks/blogs/e25892f0-20f7-46ff-bbe9-c7c03fb3036f/resource/CQP_survey/CPQ_survey.pdf body {... [More]

    IBM TWA Wiki new documentation has been uploaded!

    Donatella 2700044QGQ | | Visits (3245)

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     Hi TWS Community,   please take a look to TWA Wiki where new documentation has been uploaded!   Did you have in your TWS environment firewalls and would you like to clearly understand which ports you need to open?   See this link:    Firewall port for TWS     Interested in creating your own plug-in? See how it is simple on TWS 8.5.1..."Creating and deploying a custom job type V8.5.1" See this link :  Video Catalog       Do you want to increase your skill on TWSd Planner in order to troubleshoot and solve issues for the  Final... [More]

    IBM Tivoli Workload Scheduler for Applications V8.6 video and presentation!

    Donatella 2700044QGQ | | Visits (4177)

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      HI TWS community, As announced in May 2012, IBM Tivoli Workload Scheduler for Applications V8.6 delivers enhancements to SAP management, and expands the reach of automation to IBM InfoSphere DataStage , IBM Cognos , and Informatica. In this page   https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Workload%20Scheduler/page/TWS%20for%20APPS%208.6%20SAP you will find information on the new features available with TWS for APPS 8.6 about SAP integration : General presentation of TWS for Apps - SAP integration... [More]

    Etiquetas:  sap; tws

    High Availability for Tivoli’s process automation engine based products, including Smart Cloud Control Desk

    anabia 060000VR13 | | Visits (4405)

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    If you have requirements for High Availability of Smart Cloud Control Desk, you can learn about how to configure your system for high availability in the Maximo Asset Management 7.5 information center . H igh availability is now supported for products that are based on Tivoli®'s process automation engine , such as IBM® Maximo® Asset Management , Maximo industry solutions, and IBM SmartCloud Control Desk . In addition, the recently published paper: Assuring Your High Availability Solution for Tivoli’s process automation engine provides... [More]

    Etiquetas:  sccd ha high-availability tpae

    Tomorrow Next TWA/TWS Webcast

    FlorianaFerrara 270000UB00 | | Visits (3804)

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    Tivoli Workload Scheduling  What's Next?  Do you want to know the " Next Feature" in the world of Workload Auto mati on/S ched ulin g? Follow the new Webcast meeting for Demo day Sprint3 Save the Date Octber 11 th 2012 - 3 PM CEST, 1 PM GMT, 9 AM ET (USA) For registration send email to flor iana .fer rara @it. ibm. com or go to registration link  

    Etiquetas:  twa

    [Tutorials] How to set up a horizontal cluster for a Maximo sandbox using WebSphere Application Server 7

    HelenaCorelli 270004AYTG | | Comments (9) | Visits (22419)

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    [Tutorials] How to set up a horizontal cluster for a Maximo sandbox using WebSphere Application Server 7   Introduction   As described in WebSphere Application Server Information Center: “ Clusters are groups of servers that are managed together and participate in workload management. A cluster can contain nodes or individual application servers. Clusters are responsible for balancing workload among servers. Servers that are a part of a cluster are called cluster members. When you install an application on a cluster, the application is... [More]

    Etiquetas:  maximo cluster websphere desk was control sccd smartcloud

    IBM Tivoli Workload Scheduler Plug-in for Netezza

    MarcoGanci 2700042C0P | | Visits (7225)

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    The solution IBM Tivoli Workload Scheduler Plug-in for Netezza has been published in the ISM Library.  It can be viewed and shared using the direct solution link: http://www.ibm.com/software/ismlibrary?NavCode=1TW10WS1F . Use the IBM® Tivoli Workload Scheduler Plug-in for Netezza® to manage the Netezza software, hardware, and databases using Tivoli Workload Scheduler. In this way, you take advantage of all the Tivoli Workload Scheduler scheduling functions to manage these jobs. Installing the Plug-in in your Tivoli Workload Scheduler... [More]

    Etiquetas:  netezza data twa tivoli scheduler workload db tws
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