by Wayne Halverson   Another IBM SmartCloud Control Desk Process Content Package hit the street this past week -  IT Hardware Asset Management .  This is the third package from the Tivoli Advanced Technology Group in the past five months.   These packages of content can be used with SmartCloud Control Desk to accelerate implementation and get you into production quickly.  They use prescriptive methods based on ITIL and Best Practices.  Instead of weeks or months, this content gets Control Desk operational in just a few days.   The IT Hardware... [More]

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