Unplanned outages are expensive and can lead to service level agreement breaches. Wouldn’t it be nice if you could know which Changes will cause an unplanned outage before they cause the outage? SmartCloud Control Desk can do just that.
SmartCloud Control Desk runs analytics every day and identifies any Change whose implementation schedule has a schedule conflict. Three types of schedule conflicts are detected. First, whether any affected CI will have an outage outside of its Change Window. Second, whether any Blackout Period will... [More]