The release of SmartCloud Control Desk 220.127.116.11 has opened the door wider to integrations made possible by Open Services for Lifecycle Collaboration (OSLC).
In a nutshell, you could improve the response time to resolve incidents and reduce the costs of problem support by being able to view data -- while in SCCD -- on your assets and configuration items from other IT products such as IBM Tivoli Monitoring and IBM Tivoli Application Dependency Discovery Manager. Or by monitoring events on your configuration items from IBM Tivoli Netcool/OMNIbus. In real-time. Without having to switch tools. Without importing the data into SmartCloud Control Desk.
The SmartCloud Control Desk wiki contains the following pages that explain details on the value of each integration, answer the question "Just what is OSLC anyway?", and provide links to details on requirements and configuration steps.
For information on obtaining SmartCloud Control Desk 18.104.22.168, see http://www-01.ibm.com/support/docview.wss?uid=swg21647115.