Customizing user assistance in process automation products
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You have probably noticed more embedded user assistance in
recent releases of our products. User assistance in the product helps you
complete tasks where you are working. We also provide an extensive library of
technical topics in the product information centers
and lots of great interactive blog and forum content here in Service Management
Adding text and a
"More Information" link to a help grid control
A help grid control can contain HTML text for the user
interface, typically to provide brief instructions about how to enter data and
perform tasks. For complex information, help grids can include hyperlinks to
additional information in an information center topic.
You can place help grid controls within Section, Section
Column, Tab, and Dialog controls.
Adding a "More
information" button and link to field help
A more information button and link in field help can provide
technical or contextual details that do not fit in field help.
Learn more about customizing user assistance and about embedded and progressively disclosed information here.