Welcome to the Process Automation Blog, where you can read the perspectives from BSM experts. This Blog provides insights into the Process Automation solution, as well as technical details about specific IBM products.
At times you may run into situations where a TSAM request to create a project, add a server, modify a server, etc. may fail. To find out the reason for the failure, you need to enable some logging within WebSphere Application Server and Maximo UI and collect/review various logs. Following steps detail the data to be collected and analyzed: A.) Export of your Data Center Model (DCM) objects. DCM contains information related to Servers, Switches, Software Resources, etc. you have defined in TPM/TSAM. ... [More]
To submit job streams from your mobile, even if you do not have any experience with Tivoli Workload Scheduler. Launch the Self-Service Catalog from your mobile device by connecting to the following URL: https://host_name:port_number/ibm/TWSWebUI/sscatalog.jsp where host_name and port_number are the host name and port number of the Dynamic Workload Console you are connecting to. Self-service Catalog is a solution to automate routine business tasks and run them from mobile devices without having to install and learn about the whole... [More]
Use your mobile device to monitor your jobs by accessing the dashboard and navigating to job details and log. Connect to this URL using your mobile device: https://host_name:port_number/ibm/TWSWebUI/dash.jsp , log in using your Tivoli Integrated Portal credentials. Select the engine that you want to see in the Dashboard . The initial view is a pie chart, but optionally you can switch to the bar chart by clicking the icon in the toolbar below it. The pie is divided into slices of different colors that indicate, in the same way as the bars... [More]
The IT market is moving towards mobile devices, which help you perform a large number of tasks, such as manage your sales workforce, read your e-mail, check your accounting system, or attend a web conference. Applications designed for mobile devices must be intuitive and user-friendly while remaining robust and reliable, and providing instant access to business and client data wherever they are. Tivoli Workload Scheduler Mobile Applications are web applications designed to be used on mobile devices.
Mobile web applications are... [More]
Job interception is used in SAP systems to reduce or block uncontrolled background job workload submitted ad-hoc by users. With Tivoli Workload Scheduler 8.6 FP1, Tivoli Dynamic Workload Console 8.6 FP1 and Tivoli Workload Scheduler for Applications 8.6 you can model XBP 3.0 job interception profiles, define job interception relaunch criteria and schedule a TWS job interception collector within the Dynamic Workload Console. Watch the Demo Video to understand the entire workflow cycle.
The Tivoli Dynamic Workload Console has the ability to automatically open one or more pages when a user logs in. For frequently used pages, this feature can save several mouse clicks and quite a bit of time. Let's say for example that we want to automatically open the Dashboard page every time we log into the Tivoli Dynamic Workload Console. The procedure is simple. First, use the navigation area on the left to manually open the Dashboard page. Then, click on the "--- Select Action ---" menu in the upper right corner and select... [More]
Have you heard about the IBM SmartCloud Control Desk? Sure, you probably read our announcement on this blog. But did you know you could use it to get 12 ITIL processes up and running in your environment in 30 minutes? SmartCloud Control Desk is unique
in that not only does it make it easier to maintain, administer, and manage
multiple ITSM processes, it provides a solution that can be deployed very quickly. The solution supports 12 ITIL processes out-of-the-box, including Problem & Incident
Management, Catalog & Request Management,... [More]
Try the new
IBM SmartCloud Control Desk multi-language
languages supported are:
Portuguese Croatian Czech Danish Dutch English Finnish
Hebrew Hungarian Italian Japanese Korean Norwegian
Polish Russian Slovak
Chinese Swedish Traditional
Learn more about
the solution here
IBM SmartCloud Control Desk 7.5 has passed the PinkVERIFY
assessment and has been officially certified as ITIL® compatible by Pink
Elephant for 12 ITIL V3 processes:
Incident Management Problem Management Request Fulfillment Service Catalog Management Service Level Management Knowledge Management Change Management Release and Deployment Management Service Asset & Configuration
Management Financial Management Event Management Availability Management
Learn more about the solution here
Do you have in your workload environment
standard procedure to apply for managing some jobs and/or jobstreams?
Would you like to have a button from Tivoli Dynamic Workload Console to automatically associate that documented procedure to the job/jobstream
If your answer is yes, you are reading the
correct Tivoli Dynamic Workload Console TIP.
With Tivoli Dynamic Workload Console 8.5.1 FP1, it was introduced a
so called "Global Settings" that allows you to quickly associate an
URL to a Job, or a Jobstream.... [More]
The Tivoli Dynamic Workload Console
8.6.0 fixpack 1 releases many improvements to work in conjunction
with SAP environment; one of these is the possibility to
model SAP R/3 jobs inside the workload editor. The developer will be more comfortable
having a single point to complete design tasks. Creation, search, edit and delete
actions of SAP R/3 jobs can be performed like any other TWS object
avoiding to jump to the “List jobs on SAP” dedicated portlet.+ Connect workload editor to a SAP environment To accomplish this goal the workload... [More]
IBM has just announced a new evolution of Tivoli Workload Automation . The new offering includes: Tivoli Workload Scheduler for Applications 8.6, Tivoli Workload Scheduler 8.6 Fix Pack1 and Tivoli Workload Scheduler for z/OS 8.6 SPE. Here the link to the complete Announcement letter that can provides you details with the specific enhancements and product improvements.
The database is central to the functionality of IBM Tivoli service
management products. It stores all data that is collected and calculated
by the applications. This database also stores metadata for configuring
and maintaining the environment. Reporting also generates
resource-intensive management reports. Because all functionality is
based on database performance, the database can be a key focus for
performance tuning. SQL query tuning and creating indexes against
a database can help to obtain maximum performance from IBM Tivoli... [More]
Just a reminder: Today, IBM is hosting a free webcast that demonstrates how to implement ITIL processes using IBM SmartCloud Control Desk. You can register here .
Date : May 8, 2012
Time : 11:30 a.m. to 12:30 p.m. Eastern Standard Time
Duration : 60 minutes
As organizations deploy cloud and virtualized environments, end users have the expectation of seeing their requests fulfilled within minutes. This is true in development and test environments that don't have much governance requirements. However, when the same... [More]