Are you attending IOD this year? Then visit Electronic Support Booth 603 ped K in the Expo hall.
They will be able to share with you some ways to solve technical problems faster.
There are some mini-theatre sessions that can help you solve problems faster. Faster Problem Resolution using Automated Data Collection for Cognos, DB2 LUW, Filenet, IS and IDS.
The sessions will discuss strategies for setting up and using IBM Support Assistant in an environment for effective and efficient data collection.
Hours of time which is normally wasted in collecting the relevant data can be reduced to minutes.
It will be well worth the 30 minutes you take to listen in and watch the live demo.
See the below schedule. Have questions concerning Electronic Support? Send them a tweet with #IOD2009ask
· Cognos by Cindy J Holmes
o Monday,October 26th,2009 1:00 - 1:30pm
o Tuesday, Oct 27th, 2009 1:30 - 2:00pm
· DB2 Linux, Unix and Windows by Steve Raspudic
o Tuesday, Oct 27th, 2009 12:00 - 12:30a.m.
· Filenet Business Process Manager by Manfred Kunze
o Monday,October 26th,2009 5:30 - 6:00 p.m.
o Wednesday,October 28th,2009 1:30 - 2:00 p.m
News and information from the DB2 LUW Technical support team.
Faster Problem Resolution using Automated Data Collection for Cognos, DB2 LUW, Filenet, IS and IDS at IOD