After applying IBM Control Desk 18.104.22.168 fix pack, it was observed that opening Self Service Center (SRMSSCTR) application takes long time - up to a few minutes.
Please add following Global Data Restriction :-
1. Go To -> Security -> Security Groups application.
2. More Actions -> Global Data Restrictions
3. Click on New Row and create the following restriction:
- Object: MAXUSER
- Application: SRMSSCTR
- Type: QUALIFIED
- Condition: PMSCSSCORG
4. Click OK.
<< Update on 11 Jul 2018 >>
This issue is being tracked under APAR # IJ07727 SLOW PERFORMANCE IN SELF SERVICE CENTER FOR ICD 22.214.171.124
<< Update on 03 Dec 2018 >>
LA Fix 126.96.36.199-TIV-ICD-LA0017 is now available for the issue reported on this APAR in ICD 188.8.131.52