I hope you're ready to join us in San Francisco from February 20 to 23, when the annual IBM Connect conference moves west. The opportunities to discover, learn, collaborate, and network are numerous. Early bird registration ends on January 13, 2017, so make your plans soon.
The topic of cognitive technologies is occurring more and more in my network, so I browsed around for a starting point to understand cognitive applications and what they can provide. While there are many sources available, I'm currently exploring the developerWorks Cognitive Computing hub. To get an overview of what the hub offers, read the blog entry developerWorks helps you join the cognitive era. If you are a developer, or, like me, work with developers and need an understanding of the developer experience, browse this site to start a journey into the cognitive era.
The IBM Software Services for Collaboration (ISSC) Blog has a new home! To take advantage of social media features and other customizations, we've made a short move to a new location on the ibm.com Connections deployment. There you'll find a new look yet the same great content, along with added features to make it easier to share blog posts with your network. Please join us at our new location, and thank you for reading.
Join IBM product managers to learn about enterprise file sync and share reimagined, part of a new way to work. In his blog post "Save The Date: Enterprise File Sync and Share is Just the Beginning of a New Way To Work", product manager Luis Benitez offers his perspective on these capabilities and provides the information you need to join the event on 24 September 2015 at 1 p.m. EDT. You can go directly to the registration page by clicking the image below.
My team, part of the Collaboration Services team, brings innovative applications built on the Connections platform to market. Right now we're working with IBM Research, IBM CIO and the Analytics Strategy team to introduce a solution that measures employee social engagement. So, for the past few weeks I've been learning about Engagement Analytics.
Not sure what that term means? Engagement analytics measures levels of participation and the value of contributions to a social environment. At IBM we are strongly encouraged to share information / ideas / files socially in IBM Connections and, as a result, I now spend more of my time working in Connections than I do in email. Our internal engagement analytics dashboard gives me feedback on how I'm doing (pretty well, actually).
The dashboard provides a numerical score on a scale of 1 to 100 for my level of engagement as compared to others in my organization and IBM overall. The overall score has several components including my level of activity (how often I post and share content) and how others react to content I've shared (are they commenting on it or liking it). Eminence measures how often people reach out to me (are they tagging me, mentioning me) and my network score rates the size and diversity of my network. It's fun to see my score climb and it's also fun to compare scores with teammates. Additionally it helps me understand where I can improve.
Engagement analytics goes beyond just providing my personal social dashboard. By compiling the data for business units or organizations, managers can better understand the social health of their teams. This is an emerging area of research with many possibilities that I'm just starting to understand. One thing I know for sure is that when we start talking to customers about this solution we'll get great feedback on how it needs to evolve to better support their needs. Stay tuned for more information on our offerings over the next few weeks.
If you're interested in learning more about this topic, I highly recommend the information Marie Wallace has shared here as well as well as in her blog. Oh, and don't forget her Ted Talk!
Cynthia L. Oehmig
Worldwide Program Manager, ISSC Apps Program
Based in Boston, Massachusetts, Cynthia has worked at IBM for almost 20 years. Always focused on collaboration software, she has worked on both services and education teams. One of her favorite things about IBM is meeting and working with people all over the world.
Representatives from IBM Software Services for Collaboration will be available on the EXPO floor, and they would like to meet you and discuss ways that they can help your business. Meet the Services team on the EXPO floor :
Tuesday from 8 to 10 am, as well as noon to 5 pm
all day on Wednesday (8 am to 5 pm)
Thursday until 1 pm
Bring your questions! If you want to see a demo, they are happy to oblige.
We hope you take advantage of this terrific opportunity to meet the Services team face-to-face to discuss how they can help you.
Explore what you might do at IBM Connect 2017, the leading collaboration technology conference. The Curriculum page on the IBM Connect web sites allows you to browse the sessions by Tracks, by Topics, or by Roles. You're sure to find a session that fits your interests.
Make sure your users who rely on web browsers for daily tasks can more easily access your company's Notes/Domino applications. IBM Client Application Access (ICAA) is a small, stand-alone application that allows a browser-based mail client to work with IBM Notes and IBM Domino applications.
Here are links to get you started evaluating IBM Client Application Access for your company:
What does quality mean for a cognitive system, and how do you test for that? A seven-part Cognitive System Testing series in the IBM Watson Dev blog gives you insight into answering those questions. Even if you're not developing your own cognitive applications, this series might help you define your expectations for cognitive applications in your business.
From time to time, it's worthwhile to check that your IBM Traveler setup is running smoothly and meeting the demand for mobile access in your organization. The IBM Knowledge Center shares information about the types of things to check during a tune-up
Find yourself wondering what to do with the cognitive capabilities in the preview of IBM Watson Workspace and IBM Watson Work Services, introduced recently at the World of Watson? You and your developers can get inspired by reviewing code demonstrations recorded by the product manager:
As my team becomes involved with new work and new projects, training becomes a consideration. I hadn't given much though to how agile practices could apply to training until I read How to Help Your Team (and Yourself) Be More Agile. Take a look for insight into developing learning-agile teams.
In advance of the World of Watson conference next week (October 24 to 27), and announcements to be made there about what's happening in cognitive computing, improve your personal knowledge by spending time with the result of a survey of early adopters of cognitive computing:
If you administer or manage Connections Cloud for your company, or if you are considering a move to Connections Cloud, visit this gathering spot to read and find information, and then join the community to share ideas and good practices, and collaborate with others. Let the community managers know what you'd like to see in this community by submitting an idea in the Community Feedback ideation blog.
In this second of two related blog posts, Frederic Dahm, Systems Architect, shares his insight on revising Notes/Domino applications.
In Notes applications: Revising through consolidation, we examined how consolidating applications to fewer servers, either on-premises or on the cloud, is a means for unlocking new potential for your Notes/Domino environment. In this related post, let's look at extending or updating Notes applications.
Still within the Extend phase, if the applications are to be consolidated to the cloud, it is possible to use Bluemix, which is based on Cloud Foundry open technology and runs on SoftLayer. Bluemix supports several programming languages such as: Java, Node.js, Go, PHP, Python, Ruby on Rails and can be extended to support other languages as well.
As said in Part 1, the opportunity exists for Notes applications to leverage the full potential of new technologies and services, providing more features and more value to the business.
In this first of two related blog posts, Frederic Dahm, Systems Architect, shares his insight on revising Notes/Domino applications.
The majority of our customers continue to leverage the Notes/Domino platform in the area of applications. This makes sense, as it is a powerful platform, which permits to develop applications using contemporary technologies and tools. Some of these applications have been in operation for years -- and in a lot of cases, decades -- and continue to support the business needs that brought them into existence.
It's always good to revise applications from time to time, and there are many ways to go: consolidate, update and/or extend them. As well, where they are hosted can be revised as well, since it may be more advantageous to host these applications in the clouds these days.
In the area of Consolidation, there may be multiple servers in your organization. It may be worthwhile to consolidate these many on-premises servers into one large on-premises server (which itself, if the need exists, can be configured into many different virtual servers). This consolidation can be from one or more on-premises server(s) to the cloud as well, as IBM offers SoftLayer, an application-specific cloud solution where you decide whether you want to implement one or more Bare Metal server(s) and/or Virtual Server(s) in the cloud. Should you decide to get some help, Software Services people can help classify the applications, help determine which applications to retain (and which to sunset), and where it makes the most sense where to consolidate these applications (on-premises vs. cloud).
In addition to consolidation, updating the applications will help in many areas, specially those long-serving applications that have a distinct Release 3.0 look and feel, with different background colors and a sparse layout. More functionality can be built into the application (making it perhaps possible for one application to offer more services and thus facilitating the consolidation effort). An updated look will help users feel they are getting the most from the infrastructure in place and contribute to their overall level of satisfaction.
In Part 2 "Notes applications: Revising through extensions and updates", we'll examine the technologies and options you have for updating and extending a Notes application.
So, the problem -- which is not really a problem, it is an opportunity -- with existing Notes applications is not what to do with them, it's wondering why more isn't being done with them in more ways than originally imagined when they were first designed. Domino and IBM cloud services have evolved and Notes applications can leverage this by unlocking the full potential of new technologies and services offered by IBM, providing more features and more value to the business. All this can be done quickly and efficiently, using contemporary tools and technologies, serving all manners of different clients.
If you are involved in planning for your company's Sametime environment, get expert insight into upgrading to the latest version, IBM Sametime 9.0.1, by reviewing a video excerpt from a June Webcast on this topic:
What benefits can you get from professional development? Top picks from those participating in a 2016 sills and salary survey include staying current and gaining insight to be more effective. For an insider's perspective on this factor and others, read Insider Insights into Global Knowledge’s 2016 IT Skills and Salary Report, from the IBM Training and Skills team.
How do you monitor a busy forum in an IBM Connections community? When a very active discussion is taking place, I use the Recent Updates panel to catch up on the existing conversation. With that interface, I can scan a few paragraphs of the topic and responses before joining in with my own thoughts.
We strive to bring you the topics that will answer questions that you're currently facing and give you access to the technical experts who can provide that in-depth learning experience. This infographic shows you some of our upcoming topics. While the schedule is subject to change, it shows you a variety of offerings across different product sets. We hope it gets you excited for the sessions that we have planned for the second half of the year!
Because I'm always connected to the network in my IBM office, I didn't see an immediate need to set up IBM Connections Files sync. Recently, however, there was an unexpected network interruption, meaning I could not connect to anything, including the document I needed to work on that hour. If I had file sync activated, I could have continued working on my draft locally for the short hour or so of the outage, with my changes synced when connectivity was restored.
My advice: Even if you work full time in an office, set up Connections Files Sync today for your key files so you can keep working from your local drive during any rare connectivity interruption.
These resources can get you started with Connections Files sync:
Another way to help your users avoid switching contexts to complete tasks is the use of the embedded experience in IBM Connections. Here are resources where you can learn more to evaluate what embedded experiences might help your Connections users:
Held annually in London, ICON UK is a conference for IBM Collaboration Solutions users organized by a user group. This year's conference is scheduled for September 15th and 16th. Explore what this conference can offer you, make your plans, and register with ICON UK.
While you're in London, perhaps you'll be able to stop by the IBM pop-up Studio in the Old Street underground tube station, a new way for IBM to demonstrate what's possible with the cloud and cognitive technologies.
If, like me, you were out of the office during part of July, you might like a chance to catch up on the news announced June 30th of the partnership between IBM Collaboration and Cisco. These articles in the Social Business Spotlight blog helped me absorb the news:
If your company uses IBM Connections or Connections Cloud, I hope you are aware of the IBM Connections Desktop Plug-ins. A recent webcast by the IBM Connections Support team offers a detailed look at these plug-ins. From planning for a company-wide deployment to troubleshooting an existing infrastructure, listen to this recording to consider how these plug-ins could improve everyday work for your company:
Active listening: this is a key skill that my colleagues and I bring to the table: the foundation needed before our technical skills can lead to success. We seek to understand before being understood. This is key when we first meet to determine where we can help best and determine what resources to bring to the table. Once a resource is identified, and that might be me, we'll conduct initial meetings and workshops to confirm the technical work that needs to be done, the context in which it needs to be done (both from a technical and interpersonal point of view) and the time frame in which it needs to be delivered.
At first it can be a little bit surprising to face a consultant who asks a few questions and doesn't talk much. We are taking notes and working at gaining the best understanding possible. The word "LISTEN" is made up of the same letters as the word "SILENT": they go together! It's difficult to talk and speak at the same time. You need to think about what you want to say while at the same time you need to think about what the other person said... Gold star to you if you can do that. I can listen to every word my wife says and repeat them word for word. But listening and talking at the same time... That is one super power I do not possess.
What is great about an active listener is that: 1) you don't need to repeat yourself; 2) if there is a need for clarification, the active listener will ask on the spot to ensure proper comprehension; and, perhaps the most important thing, 3) you won't hear the question: "what was the question again?" Ever. All this makes meetings and workshops pleasant, quick and productive.
Active listeners tend to be more engaged in the discussion. They are keen to learn by understanding everything that is shared and they keep an open mind. While we have a long-standing experience, this keeps us open to a different way of doing things, especially if this leads to a greater comfort in how the project will be carried out and how it will affect the timeline and the people involved. Rather than coming across as imposing a canned solution, we find an acceptable compromise where everyone comes out of it happy. We get to do what we do best and you (and your organization) get to see things done your way.
Now, this is not to say that we'll come into a project and be as silent as the day gives way to night. Quite the contrary: when it's time to explain matters, conduct a workshop, share our expertise or point out facts, we'll be quite talkative. But I'm sure you'll like the fact that we took the time to listen before doing all that talking.
You might have expected this article to be technical. If you feel like I wasn't technical enough, then let me close by correcting this. When listening to you, we'll apply the least possible amount of muscular force to our mouth, resulting in a sound level of zero decibels. We will be focusing instead this mouth energy to our ears. This is because, for most people, there is a communication ratio of 2:1 (ears : tongue), also known as the golden ratio. For greater success, it makes more sense to use twice as much our ears than our mouth. Perhaps that's why we have two?!
IT Systems Architect
IBM Collaboration Services
Abbotsford, BC, Canada
Introduced by some as the "Creator of excellent tools" or "A source of superb knowledge", Frederic cumulates 19 years of experience with our collaboration tools in two continents. He is very appreciated by his clients and by his peers, for his attentive ear and the breadth of his knowledge. No challenge is too tall for Fred!
Technology is more than ever involved in the growth of the business and IT leaders taken a more active role in marketing their company's product or service. Bevin Maguire, Vice President, Marketing & Communications for IBM Global Technology Services, shares highlights of a Global CIO study and what CIOs look for in developing a strategic approach for mobile apps. Perhaps some of that insight can be of value to plan your company's strategy. Read the article in the Mobile Business Insights blog:
If you're planning summer travels, consider attending the 8th annual MWLUG conference in Austin, Texas from August 17 to 19. As noted on the conference web site, here you can meet other social collaboration professionals, share knowledge, and explore innovations in collaboration.
On June 21, IBM announced IBM Connections Compliance, an offering that helps your business comply with regulatory and corporate governance requirements. Also announced is IBM Connections Premier, a bundle of Connections Compliance with IBM Connections. To learn more and begin evaluating where this offering fits your business needs, refer to
The HYPE app for IBM Connections is an innovation management system for on-premises Connections or Connections Cloud. This fully integrated Innovation App helps you bring together the right people to collaboratively solve your business challenges and find new opportunities. It provides a framework to help drive idea campaigns and achieve results. Such a campaign can target to increase knowledge sharing, improve workplace efficiency, or include customer insights in your products and services. This well-tried innovation process routes ideas through screening and implementation, with trackable ROI to prove your innovation program’s success.
If you are attending next week's Social Connections 10 conference, in Toronto, Canada on June 6 and June 7, then you are aware of the networking and knowledge sharing that can happen when IBM Connections users get together. If you would like to take advantage of late registration to become an attendee, or learn more about what attendees at the conference will be sharing, get started at http://socialconnections.info/
Having a well-maintained IBM Notes environment today can make easier a future move to SmartCloud Notes and IBM Connections Cloud.
Even if you are not moving to the cloud right away, those maintaining your company's Notes environment can review Preparing mail files for transfer for ideas about what to monitor and adjust in your environment now (for example, file size, ACLs, and virus scans) so you're ready to take advantage of cloud computing later on.
If you are either a very new or veteran Connections Cloud customer with IBM, you may find that there are times when you need assistance from the IBM team. If you have questions about the current offerings and what is included with each, this video (YouTube | IBM Media Center) will provide the details you need. Nina Brown from the Support team describes what's included with Basic, Advanced and Premier support as well as the roles and responsibilities for customers and IBM related to specific products. We hope that the animation provides a bit of levity for this topic - there's no reason why learning can't be fun!
Last year, I shared links to help you understand the role of the chief data officer (CDO). This 2016 interview with IBM's Chief Data Officer can help you think about questions to ask when working with your company's chief data officer:
We had a slow start with videos in 2016 but things have picked up recently and we have a lot of news to share! Some of our recent video postings include topics like Domino Off-line Services, LEI, Sametime Policies, Watson Services and IBM Verse Offline. If you want to learn more about a new feature or have questions related to an installation that you're working through, we have the video for you. You can also subscribe to our YouTube and IBM Media Center channels to keep up with the latest updates. We would also like to hear your feedback on the videos and suggestions for future topics. Playlists are available in YouTube to help you find the information that you want more quickly. Tagging in IBM Media Center will allow you to narrow down the video search results (example: https://mediacenter.ibm.com/tag/tagid/ibm%20sametime).
Join the IBM team at a special "live" customer webcast featuring Hype Innovation and E.G.O. Learn how companies such as E.G.O. with help from IBM Business Partner, Hype Innovation, have addressed the challenge of how to effectively innovate, to come up with that one, game-changing idea that pays dividends for years to come.
Integrated seamlessly with IBM Connections, HYPE Innovation, provides a smooth, purpose-built user interface for innovation jams, ideas, review sessions and innovation stages. It embodies a best-practice process for systematic innovation that HYPE has successfully implemented with more than 200 active clients around the world.
Join the webinar on May 9 at 11:00 a.m. EDT to get ready to innovate. For event details and to register, go to http://bit.ly/425ibmgemstone.
We have a terrific list of sessions on the schedule for 2016 and the next few months have a lot of sessions related to IBM Connections Cloud! You can find the list of scheduled sessions here and we're always posting videos from sessions to our YouTube and IBM Media Center channels. We hope to see you at an upcoming event!
Ever sent an email with a link to an item within IBM Connections, perhaps a blog post or a community or a file? If your user base includes those with mobile devices, you can make it easier for them by providing a specific mobile link. In communications that I receive, I often see a phrase such as "Read the story: Desktop | Mobile", where I can choose the link that works for me.
If you work with developers, put yourself in their shoes by reviewing Tips and tricks to get around your next DevOps chokepoint. For me, a key takeaway is how requirements issues can slow progress. Don't choke your DevOps pipeline - use the ideas here to do your part to provide actionable requirements.
I learned recently that the developerWorks editors prepare monthly newsletters. Take advantage of area experts rounding up the news and offering you an easy way to become informed about technology topics such as Cloud computing, Cognitive computing, or Mobile development.
Have you thought about how your mindset has to change to take advantage of cloud computing? The Cloud computing team at developerWorks has given the matter thought and written a three-part series titled Changing the mindset to get the most out of cloud. If your company is developing its own cloud solutions, review these articles for ideas to maximize the benefits of cloud. Or if you are consuming software-as-a-service like IBM Connections Cloud, read to gain insight into what your cloud provider does for you.
Our colleagues in IBM Collaboration Solutions Support have announced that they are hosting an Open Mic on March 23 focused on the cloud, with the topic being "Help Desk Best Practices for IBM Connections Chat Cloud."
Effective February 29th, a second professional certification exam became available. This certification validates IBM Social Business design, integration and architecture know how. You're good at explaining the business value derived from social, matching needs with solutions or promoting successful adoption strategies? Distinguish yourself with this certification! Find out more about the skills it validates, the study guide and discount codes by following the above link.
After many years at ibm.com/connections, this community migrated to developerWorks to join the active collaboration community hosted here and powered by IBM Connections. The migration team has prepared a welcome and FAQ for those of us new to developerWorks.
Please review the FAQ to get oriented, then be sure to update any bookmarks or RSS feeds with this new location for the ISSC community and blog. The shortcut for the IBM Software Services for Collaboration (ISSC) community is https://ibm.biz/Bd4sHu.
We are looking forward to the future debut of the ISSC community and blog on our new home on developerWorks. While we're being migrated by the ibm.com Connections Support team, we invite you to review another smooth Monday, courtesy of IBM Connections and Verse, demonstrated by our colleagues on the IBM Social Business YouTube channel.
Considering a hybrid cloud? A recent IBM Center for Applied Insights study examines the benefits of a hybrid environment, including competitive advantage, return on investment, and expansion to new markets. Start your exploration of this study by going to How leaders thrive in a hybrid world.
Within the software-as-a-service space, IBM Collaboration Solutions offers SmartCloud Notes and IBM Verse in a hybrid environment, allowing you to blend traditional IT and cloud. IBM Software Services for Collaboration is ready to help you with evaluation and setup of a hybrid cloud. Review Cloud Onboarding Services to learn where we can help.
Here are two 2015 favorite blog posts written by the IBM Center of Applied Insights (CAI) that you may want to check out as they discuss the smarts that can be derived from social data.
The first one is about better customer insight and engagement. In our new always-on, interconnected world, the balance of power (and conversation) is shifting away from a one-to-many to a one-to-one. Customers want instant information, personalized and tailored to their individual needs. Social data can be a huge source of business insight to help businesses respond to this demand. In this post, CAI highlighted ways in which organizations are making sense of social data, going beyond simple reporting and analyzing behaviors, trends, patterns and correlations to get closer to the customer.
The second post takes place at a tennis event, the French Open, where Roland Garros analyzed the insight that is derived from the available data to help players, coaches, commentators, organizers and sponsors become more intelligent about how they deliver the fan experience. Moreover, it’s helping fans gain an interactive and engaging experience, all of which is shareable. Fans are no longer simply at the game; they are now part of it. This is a great inspiration for businesses, as patterns of social data can help them answer critical questions that suggest the optimum course of action for success.
Collaboration in a real mobile enterprise! Check out how social collaboration gets into a global aviation group. Mathias Marhoff from IBM and Heike Griess-Nega from Deutsche Lufthansa AG describe their real-world experiences at Lufthansa, a global aviation group with a total of around 540 subsidiaries. 116.000 employees in 141 nations.
In 2015, Lufthansa decided to modernize its Social Business platform by moving to IBM Connections. In this session, learn how IBM Connections improves cooperation between flight crews, ground staff and management. Mathias and Heike will present the challenges and opportunities to achieve goals for an integrated solution with a simple and enjoyable user experience, which is supporting mobility and ensuring security, and how IBM Connections was integrated into the Lufthansa IT environment.
This session will take place on Tuesday, February 2nd at 9:15 AM, located in the Lake Eola A room at the Hilton Orlando.
At the end of January, the IBM Design team introduced an iteration of IBM Design Thinking. Because continuous delivery is a factor of my work at IBM, what I found of interest in this revision is the consideration of continuous delivery, illustrated by the Loop. Want to learn more? Start with The Making of IBM Design Thinking to read the story of how the changes came about, then spend time at the IBM Design site to get in the loop.
Are you getting started with a project? Would it help to have resources available to get you started on the right foot? IBM Collaboration Solutions has the elements you'll need to ensure that your project is a success! From early assessments to workshops that will get you started to the knowledgeable resources that will help you keep things moving - IBM Collaboration Solutions has what you need!
The Support and Services team have a varied schedule of Open Mic Webcasts this year, and we are excited to share with you a few of the upcoming sessions. Cloud topics are a new focus this year and will be the place to pose your questions about the IBM Connections Cloud service. Dates are subject to change but the listing of scheduled events is always kept up to date. Our YouTube and IBM Media Center pages have videos from past events and will be updated with the latest clips as they become available.
C2040-434 IBM Connections Docs 1.0.7 Administration
If you are interested in IBM professional certifications, you will be happy to hear that we plan to deliver early this year the IBM Social Business Solution Architect certification. This will be the second certification delivered in our roles-based certification series focused on validating open-source skills concepts with product skills. We also plan to start developing the Community Manager certification.
Working closely with product managers to ensure we plan to deliver product certifications as needed, we also plan to review and improve our study guides. Your suggestions are welcome.
Scott Rogers provided a photo from Connect and Diane Morneau had some reflections on the conference and what it means as an IBMer:
Our annual conference is a great time for us to meet with clients and business partners to present our most recent improvements, but it is also a time reunite face to face our practitioners in a physical setting. Our year-round virtual collaboration keeps the momentum all year but there is nothing like a handshake once in a while to solidify further the partnership.
Here is Michael Taylor discussing Expertise 360° with Felix Mueller, clearly absorbed by his thoughts. Felix delivered a presentation called "Moving to Connections Cloud with our buddies!", sharing his experience building tools to facilitate the move from on premises Sametime to Connections Chat by carrying the buddy lists of users being transferred.
Our two other colleagues, Enrico Regge and Andre Hagemeier, smiling at the camera are listening to the discussion with interest and surely got re-engaged in the conversation after the shot!
Today, Lior Leiba from our Haifa office presented the Social Engagement Dashboard, one of our newest services offering that is a great addition to IBM Connections.
The dashboard provides users in context valuable insight on their social habits, so they can get a picture of their social reach and eminence. As employee engagement is tied to business success, this is insight everyone wants to benefit of.
This is achieved through a friendly dashboard, using engagement analytics, which scores levels of participation, contribution and recognition.
The percentiles allow one to compare oneself against the average in one's business unit and against the organization as a whole.
The numbers allow to identify and focus on a specific aspect of their social habits and measure the impact of their tuning actions over time.
Thank you to everyone who attended sessions presented by our Services and Support team members and to those who stopped by the Client Success Smart Bar at the EXPO. I'm sure that the Premier customers appreciated having the Red Carpet Lounge available for their meetings and Kim Killam was, as always, an excellent hostess!
Inhl Cho Suh was introduced at the Closing Session as the new General Manager for IBM Collaboration Solutions and she expressed her excitement about the future. She wants developers and Business Partners to team with IBM in 2016 to co-create new solutions for collaboration. Congratulations also go out to Gabriella Davis and Theo Heslemans as the recipients of the IBM Lifetime Champion Award!
I saw and retweeted a few messages that stood out as I viewed the feedback from the conference:
We don't really have products, we have capabilities. Functions embedded, blended wherever needed.
If a company with the global operational complexity of a company like @lufthansa can embrace social collaboration, everyone can
Change from one-to-one communications to many-to-many using #Connections. Become social in the anti-social world.
The folks at Bosch had a quote on a presentation that I thought was terrific!
A note for those who may not have received the email with your certification voucher number. We had to order more numbers and will be receiving the full list of attendees over the next few days. Once we have that, we'll send emails with your certification number. I apologize for the frustration and appreciate your patience.
My hope is that you were all able to make every moment count while at the conference and are returning with a new energy and excitement for upcoming projects. As always, the Services and Support teams are here to help with your needs!
Chris Cotten and Brad Schauf are presenting on the topic of IBM Event Connect today at 3pm in the Solution EXPO Theater and if you have personalized the sessions to attend this week or networked with other attendees, you're already using it! There are many great features for attendees, presenters and planners and lots of reasons to use IBM Event Connect.
If you're attending the IBM Connect 2016 conference, be sure to stop by booth #220 on the EXPO floor. Throughout the conference, you'll find members of the Support and Services teams and they want to speak with you! If you have questions, stop by. If you want to discuss your company's needs on projects, stop by. If you would like to see a demonstration of the latest Social Business Apps, stop by. If you want to know what's for lunch, you might want to check the information desk but stop by the Smart Bar before or after lunch! The team is ready to meet you!
If you are a registered attendee at the IBM Connect conference, you will receive a voucher number via the email address that you used to register for the conference. You'll see that email this afternoon. Note: If you recently registered for the conference, you will receive your voucher number after the conference.
The voucher number is unique to you and will only be valid until the end of July 2016. It may be used for any of the ICS certification exams listed in this note. The voucher may be used at any Pearson Vue (http://www.pearsonvue.com) testing center worldwide. Should you have any questions regarding your voucher, please contact us at firstname.lastname@example.org.
We look forward to seeing your name on the achievement list of an ICS certification soon!
Migrating to the Cloud is one important step for Sika from Switzerland. The highest priority for customer satisfaction was a smooth migration and therefore minimal effort for users. There was no way that their employees were going to lose their network along the way! Come hear about our approach and how we were able to carry forward 13.000 Sametime buddylists from on premise onto the cloud without a single password. The actual migration took less than two hours, leaving plenty of time for networking!
This session will be held at the Lake Highland AB room at the Hilton Orlando on Wednesday, February 3rd at 10:45 AM.
If you've used the IBM Event Connect mobile app or browser version at this conference then you know the power of IBM social software is revolutionizing the conference experience for attendees, speakers, and event planners.
This session will review key features and functions of IBM Event Connect and show how those drove the architectural design, mixing IBM Digital Experience solutions (such as WebSphere Portal, Web Content Manager, Connections and others) along with Bluemix, mobile services and their deployment in cloud.
This session will be held in the Solution EXPO Theater at the Hilton Orlando on Tuesday, February 2nd at 3:00 PM. Brad is the CTO and Chris is the Product Manager for IBM Event Connect.
Jason and Mike will be discussing all the existing and new Apps for Connections including our first App for the Cloud, Spokes. Spokes integrates all sorts of 3rd party services with Connections Cloud. The session will also dive into IBM Expertise Locator which allows you to find expertise within your organization.
Join them for this informative session, held on Monday, February 1st at 2:00 PM in Lake Mizell AB at the Hilton Orlando.
In this session, you'll get the "big picture" view of how the transition to cloud and mobile services affects your network, and we'll discuss the most common network roadblocks encountered (and resolved!) during cloud and mobile deployments. These are NOT "thought experiments" or hypothetical situations; rather, they're real-world problems that just might be lurking in YOUR network. You'll leave this session armed with the knowledge you need to deploy cloud/mobile technologies more smoothly.
Wes is the Senior Network Engineer for Enterprise Social Solutions at IBM Analytics. As a member of the ESS SWAT team, he has worked across the entire ESS portfolio since his days as part of the original Sametime development team; his particular areas of interest are integration, architecture and deployment design, data networking and performance tuning. Wes has been a familiar face at IBM events around the world for 15+ years, speaking on a wide range of topics. When not digging through network packet captures or performance data, he and his wife are trying to keep up with four college/university kids, a dog and a cat.
Wes will also be a co-host of LinuxFest VII, an open discussion of "IBM-on-Linux" with IBM Champions Bill Malchisky and Daniel Nashed. Now in its seventh year, LinuxFest is a Connect tradition--an informal "afterglow session" following the Closing General Session--and will be held in a location to be determined. There are neither slides nor microphones to be found; it's just Linux folks relaxing, decompressing and talking about Linux. If you don't have to rush to the airport, grab the beverage of your choice and join them! (Watch for time/location announcements during Connect...)
Hear from Carnival's CIO and IBM on how Domino and XPages help make the world's largest cruise company safer. Carnival came to IBM for help streamlining the number and distribution of policies for their Health environmental and safety security system (HESS). The result is a Domino XPages application that works across all the brands in Carnival's portfolio.
This session will be held in the Florida 5 room in the Hilton Orlando on Tuesday, February 2nd at 2:30 PM. You can also meet Hunter on Wednesday afternoon at the Client Success Smart Bar (booth #220 on the EXPO floor).
RES-EAU-WaterNET is supporting the formation of strategic networks by using IBM Connections Cloud to bring together experts and scientists from around the world to collaborate on the development of innovative drinking water systems for remote communities.
This session will explore how the use of collaboration tools can help create, foster and support these networks, improving value and outcomes.