Retail Wire: Will Tablets Usher in an Era of ‘Dumber’ Retail Sales Help?
CrossViewBlog 2700049BSM Visits (1953)
The ubiquity of tablets is well underway with retail being one of the industries to begin roll-outs to customer facing employees. The idea is that a more empowered salesperson will provide shoppers with better information, personalization and service. But will it? Is the promise of tablet-enabled retail employees being overhyped?
To continue reading, click here.