As one of the the developers working on CICS Operational Insights, it was really rewarding to receive some great feedback on the beta during one of our customer calls recently. We were chatting with a senior Technical Architect at a leading US healthcare company who has been evaluating CICS OI's capabilities to give clear performance insights via a modern web interface.
During the discussion, he expressed many fantastic future ideas and opinions which made us think hard, and he also really boosted our confidence that we're on the right path towards helping CICS and z Systems customers.
One of the most rewarding things that he said was "Operational Insights is a great tool that can be used to promote the benefit of modern capabilities to help drive operational efficiency improvements."
This sums up our intentions perfectly!
It's a great indication that customers are starting to see real value in what we're doing and thinking more about how they could incorporate Operational Insights into managing and optimizing their CICS environment. By providing modern interfaces and interpretations of mainframe data, and crucially by clearly displaying potential cost savings associated with efficiency improvements, we really can make a difference to helping to keep costs down and promote growth for all of our customers around the globe.
The interest we've seen in CICS OI has been growing nicely and we're talking with more and more customers about what they'd like to see and how we can help them to visualize it clearly. We're also working hard on the crucial 'Next Steps' associated with each and every performance insight, offering practical advice on what actions to take next to enhance system efficiency. This high level of engagement with our users is keeping the whole team buzzing and energized, as we explore new ideas together.
As Anna shared in a previous blog, a great way to get involved is to visit the free open beta site and check out the features and samples at https://cicsoi.mybluemix.net. Then pop over to the message boards to let us know what you think!
Until next time, Cheers.
Sam
