Welcome to the Network and Service Assurance Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the network and service assurance solution, as well as technical details about specific IBM
Tivoli Netcool/OMNIbus V7.3.1 now complies with the Common Criteria EAL4+ classification. The Common Criteria (CC) certificate, validation report and description of the security target are available from the NIAP website at http://www.niap-ccevs.org/st/vid10355/ . This blog post tells you how to obtain the guidance that you need to set up your Tivoli Netcool/OMNIbus system to comply with the EAL4+ classification, described as a CC-evaluated system Guidance on on setting up the Tivoli Netcool/OMNIbus V7.3.1 CC-evaluated system has been... [More]
A common problem with the SNMP probe (nco_p_mttrapd) is that the hostname resolution lookups (which are done synchronously and in a blocking way) can often take a long time to be performed, this makes the probe get behind as it is spending a disproportionate amount of time performing hostname lookups (often via DNS) rather than processing alerts. The standard workaround, albeit not ideal, is to disable hostname resolution in the probe (NoNameResolution property) and then handle name resolution either with static lookup files in the rules file,... [More]
§ How to configure the Object Server for Automatic Database Backups OMNIbus provides an automatic_backup automation that can be used to automatically backup the Object Sever database files at a regular interval. It is configurable for the backup directory and the number of backup files to retain. All information within the Object Server database is backed up including events, tables, columns, triggers, procedures and users. § The following default automations are included with OMNIbus and are in the automatic_backup_system trigger group.... [More]
I am pleased to announce the release of the Best Practices Guide for Tivoli Netcool/OMNIbus 7.4 which can be downloaded from here:
Tivoli Netcool/OMNIbus Best Practices wiki This version replaces the previously published version (for 7.3.1) and includes a number of new sections: Standard multitier architecture configuration Multitiered deployment: the purpose of each tier Provisioning guidelines summary Interpreting the ObjectServer profiling log Interpreting the ObjectServer trigger statistics log Maximum number of events in Event... [More]
IBM is hosting the “Open Cloud Summit” on Sunday, March 3rd at the IBM Pulse Conference. Through a series of interactive discussions, the event will broaden the importance of supporting, adopting and participating in cloud related open standards and open source software. You will hear from leaders from The Open Stack Foundation, Cloud Standards Customer Council, OASIS as well as other leaders to discuss the direction standards are taking to increase interoperability and portability across the Cloud and how you can influence the standards. The... [More]
Review this technical exchange or download and reference the pdf for this presentation on installation, configuration and deployment of ITM (Tivoli Monitoring) with ITNM (Tivoli Network Manager). Find the presentation or download here See step by step instructions with screen shots for this multi-server installation. It also includes the standalone DB2 installation for use with the TDW Warehouse.
Free training replays are available for the following Tivoli Support Technical Exchanges presented in December 2012 and January 2013: IBM Tivoli Monitoring for Tivoli Netcool/OMNIbus Basic Overview Netcool/OMNIbus Web GUI 7.3.1 Using the Netcool/OMNIbus Support portal WebGUI 7.3.1.x and TIP 2.2.0.x Walkthrough of Basic configurations WebGUI 7.3.1.x and TIP 2.2.0.x New features Tivoli Support Technical Exchanges are free training session available for anyone to attend. View upcoming STE training sessions for all Tivoli products.
To submit an enhancement request for IBM Tivoli Network Manager use the new Tivoli RFE Community page located at RFE Community page Once on this page use the pulldown button to chose IBM Tivoli Network Manager IBM Tivoli Network Manager Active Monitoring IBM Tivoli Network Manager Agents IBM Tivoli Network Manager Discovery To read more details about how the new RFE community system can help you and many of its advantages, review this technote Details of the new RFE Community System
In database, helpdesk and other Netcool OMNIbus gateways, there is no peer-to-peer functionality available for a master and slave gateway configuration as in probes. There is no officially supported method for gateway primary and secondary failover/failback and high availability. Instead, a highly available gateway is typically configured using a cold standby method. A cold standby gateway will run only when the primary gateway is down. Scripts will use nco_ping to check when the primary gateway is down and startup the cold standby gateway.... [More]
A common integration that we see is for an administrator provide a way for operators of downloading exported data from the Web GUI server to their client machine. Although this can be achieved using a 'download' CGI script, a neater and more efficient way to do this is to use the facilities built into the WebSphere server that Web GUI is running on. Place the data files in a directory under $TIPHOME/profiles/TIPProfile/installedApps/TIPCell/isc.ear/OMNIbusWebGUI.war (eg: ... [More]
Symptoms When you try to install Tivoli Common Reporting 2.11 and Common Pack Service 1.2.2 on Tivoli Netcool Performance Manager (TNPM) 1.3.1 Wireless system, you may encounter an install exception error. The error message is as follows: " install exception: Oracle Server/Client must be installed above 10.2.0.4 version: Current this server stated as ver 10.2.0.1 " Note: Currently, Tivoli Common Reporting Version 2.1.1 and Common Pack Service Version 1.2.2 are supported on TNPM Wireless 1.3.2 system. Installation Sequence Assuming... [More]
I blogged the other day (see here ) about a way to generate a report of the user to group assignment in the ObjectServer, which was the result of a RFE request. Sort of related to that, we've had another RFE request that can be implemented with an SQL procedure, that I think is worth sharing here. The request (see here for details) is to add a method for creating details in the alerts.details table, in a similar manner to the jinsert SQL procedure that simplifies the creation of journal entries. The alerts.details table is used to hold... [More]
We've had a couple of RFE requests recently that can be met by creating an SQL procedure to implement the required functionality. The purpose of this blog post is to walk through one of those examples and show how the procedure can be used and how it works. The RFE in question is http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=19979 the request was to provide the ability to determine via nco_sql which group and user ID belongs to. This can't be done with a single query because the information needed is split across... [More]
Overview This article descibes how to use the new group filters functionality in Netcool/OMNIbus Web GUI 7.4. The delivery of this popular enhancement request provides the ability to assign a filter to a group of users. All members of that group may then use that filter in Web GUI components (including the new Event Viewer, Active Event List and Event Dashboard). Any changes made to the group filter affect all users of that filter. This significantly reduces the number of required filters, removing the need to copy filters to multiple... [More]