IBM Netcool Operations Support Newsletter Q3 2019 Welcome to the Q3 2019 Netcool Operations Support Newsletter, one stop shop for everything Netcool   Remember: You can stay up to date with the latest Notifications of AP A R S/ F I XP A C KS / S ec u r it y Bulletins by  s ubs c rib i ng  b elo w : ht t p s: / / ww w - 94 5 . ib m . co m / sy s t em s / su p p or t / my v i ew / s ub s c ri p t io n / cs s . w s s   Latest Supported Netcool Operations Insights Products Fix packs and Interim fix packs   Product Fix Pack or Interim Fix Pack... [More]

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  Starting with WebGUI 8.1 Fix Pack 14 a new feature has been introduced that allows Event Viewer cells columns to contain clickable links.   This feature can be used on any of the varchar data type fields from the Object Server used as data source for WebGUI.   In order for this to work it is required to set the download method of events from the server to the Event Viewer in EDS mode. This means that within WEBGUI_HOME/etc/server.init the following property needs to be set as follows: eventviewer.data.provider.mode:0 or... [More]

Tags:  ibm-blog clickable html dash 8.1.0.15 8.1.0.14 8.1.0.16 netcool event viewer jazzsm column dashboard webgui

The Network and Service Assurance Blog is moving. Read more about the move in our  announcement .

  As the latest fix pack for JazzSM/DASH has been released, this guide has the purpose to illustrate a complete step by step example of how to upgrade your current installation to Fix Pack 4 in GUI mode or in silent mode. Fix Pack 4 can be applied on top of DASH 3.1.3 (on any CP version as well from CP1 to CP7) or DASH 3.1.3 where any previous fix pack has been installed (FP1, FP2 or FP3).   Download link to FP4:... [More]

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IBM Netcool Operations Support Newsletter Q2 2019 Welcome to the Q2 2019 Netcool Operations Support Newsletter, one stop shop for everything Netcool   Remember: You can stay up to date with the latest Notifications of APA R S/F I XPA C KS/ S ecu r ity Bulletins by s ubsc ribi ng b elow : htt p s:/ / www - 945 . ibm . com / sys t ems / sup p ort / myv i ew/ s ubs c rip t ion / css . w s s   Latest Releases Netcool Operations Insight 1.6 has been released! ht t p:/ / www - 01. i bm. c om/ s upp o rt/ d ocv i ew. w ss? u id= i bm1 0 733 4 4 3... [More]

IBM Operations Analytics Log Analysis uses a number of default ports during the installation process. The default ports for IBM Operations Analytics Log Analysis are as follows:   Ports Default Value Description Application WebConsole Port 9988 Use this port for unsecured http communication with the web application of IBM Operations Analytics Log Analysis . Application WebConsole Secure Port 9987 Use this port for secured http communication with the web application of IBM Operations Analytics Log Analysis . Database Server Port 1627 This port... [More]

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Within this new edition of the TBSM 6.2 guide the following versions were used: 1. Installation Manager 1.8.9 2. IBM DB2 Workgroup Server Edition 11.1.2.2 3. IBM Tivoli Netcool/Omnibus v8.1.0.18 4. IBM WebSphere Application Server Version 8.5.5 Fix Pack 15 5. Jazz for Service Management 1.1.3 – Fix Pack 3 6. IBM JAVA 8.0.5.27. 7. IBM Tivoli Netcool/Omnibus 8.1.0.4-webgui Fix Pack 16 8. IBM Tivoli Netcool/Impact 7.1 Fix Pack 16 9. TBSM 6.2 Fix Pack 1   The guide covers the following: complete steps for setting up the server for TBSM Data Server... [More]

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Log Analysis can only store short term data in solr. For long term data you should store them in hadoop.   Whether you are storing data in solr or hadoop, you want to set a retention period for your data by deleting the older data to ensure your Log Analysis will run error free and with optimum performance. If you store too much data in solr, you may face performance degraded issue or more severe your Log Analysis may not start.   The procedures to setup daily data retention process for your data are:   1) Open the... [More]

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IBM Operations Analytics – Log Analysis uses Insight Packs and extensions to provide default dashboards, content ingestion and quick searches for handling specific log content. Some Insight Packs are provided with the product, some by direct download and others through the purchase of the required install license.   To list the available Insight Packs installed in your environment. You can use the following command: <HOME>/IBM/LogAnalysis/utilities/pkg_mgmt.sh -list   An example output is: Buildfile:... [More]

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To import a model into Predictive Insights, you need to make use of the mediation tool.   1) First, launch mediationtool by running the following command as scadmin : $PI_HOME/bin/mediationtool.sh   Alternatively, you can run: $PI_HOME/../mediationtool/eclipse/eclipse     2) Then, select File->Import...   3) Click Predictive Insights , then Predictive Insights model and click Next >     4) Click Browse next to the Data Source File field.     5) Select the file corresponding to the model or models that you would like to import and click... [More]

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This guide has the purpose to illustrate a complete step by step example for setting up a failover configuration for TBSM 6.2. It can be downloaded from here: https://www.ibm.com/developerworks/community/groups/service/html/communityview?communityUuid=cdd16df5-7bb8-4ef1-bcb9-cefb1dd40581#fullpageWidgetId=W05de62601548_4e85_8940_81bb58657a85&file=9eff7a1a-fc00-4730-b8ee-f5319050cdfc   Also during tests an issue has been observed causing RADServices to be restarted on the primary server while the secondary TBSM Data server is... [More]

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To import a Resource Access Document (RAD) into NCM, you need to make use of the ResourceUtility tool.   As a matter of fact, you can use the ResourceUtility tool to add other type of resources too. https://www.ibm.com/support/knowledgecenter/en/SS7UH9_6.4.2/ncm/wip/ref/reference/ncm_ref_baseutils_resourceutility.html   Now, let's assume that you need to import a RAD into the "ITNCM/RAD" realm. You can do so with the following steps:   (1) Obtain the RAD through NCM Client GUI and copy/save it to a text file (2) Execute the command... [More]

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If you ever find yourself in a situation where your current NCM setup is overloaded and in great need to add an additional Worker server to spread the load, this blog entry is for you!   It is very simple to add a new Worker server into an existing NCM installation and here's how...   (1) On a new server (or VM), install NCM Worker server. (2) After you have provided the NCM database configuration, you will have to provide details for the ITNCM configuration. (a) Remember to set the "A unique name for this instance of ITNCM"... [More]

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Hi All , Welcome to the IBM Netcool Operations Support newsletter for Q1 March 2019.     Salesforce for Support Information   As all of our Support subscribers are now fully aware ; we now use  Salesforce  as our Helpdesk  software to offer a more socially interactive and greater client technical support  experience. links and videos on how to get the best out of our support portal experience If you are experiencing problems and need to Report Problems with Salesforce Portal Then you can access the new Salesforce portal at  www. ibm. com/ mysu... [More]

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