Hi All    Welcome to the IBM Operations Support newsletter for 2017.    As all of our Support subscribers are aware we have now migrated to a new  help-desk system and are running on Salesforce to offer you a more socially interactive and greater client experience.    Product Updates /Fix Packs etc    Product Fix Pack /Interim Fix pack Download Link       Omnibus 8.1  Fix pack 15 http://www-01.ibm.com/support/docview.wss?uid=swg24044023 Web GUI 8.1.0 Fix Pack 12... [More]

Tags:  webgui omnibus netcool dashboard q4 best operations itsm itncm practice newsletter itnm ibm

  Hi All  The following ask the expert sessions from 2017 are all available on IBM Support TV  along with links to presentations in all comments sections.of all videos    Ask the Experts: Feature & Functional Overview of IBM Netcool Agile Service Manager (ASM) - v1.1.1 https://youtu.be/RmWnz2SFPEE Ask the Experts: Upgrading IBM Tivoli Network Manager v3.9, v4.1 & v4.1.1 to v4.2 https://youtu.be/ZXY23Yud2dw Ask the Experts: Upgrading Tivoli Netcool Performance Manager Wireline 1.3.x to 1.4.3... [More]

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IBM Operations Support  Newsletter September 2017     Hi All   Welcome to the Q3/2017 September newsletter for all things IBM Operations  and Netcool Support related  First of all  Here is a link to the updated IBM support portal  https://www.ibm.com/support/home/   You can use it as an entry point for any IBM product, including downloading software, fix-packs, new updates, product life-cycle, red-books etc.   As some of our previous followers /subscribers may have noticed we have now... [More]

Tags:  webgui corba probes fixes dashboard nsa;netcool;omnibus apars ibm fp8 fixpacks itncm troubleshoot fixpack analytics noi itnm the debug fixpack11;fp11;8.1.0.11; ask support impact gatew netcool updates newsletter apar mib;manager experts

IBM Operations Support  Newsletter February 2017     Hi All  Welcome to the  February newsletter for all things IBM Operations related  Lets start with the  major product updates this month (ITNCM product updates now included )     Previous newsletters available here : January 2017 Newsletter  http://ibm.biz/BdshpM ==========2016 Newsletters========== December Newsletter https://goo.gl/6yK60m November Newsletter https://goo.gl/wi183g... [More]

Tags:  fp8 experts fixes itnm corba updates webgui apar analytics netcool debug dashboard the ask nsa;netcool;omnibus itncm ibm troubleshoot noi support fixpack newsletter probes impact apars gateways fixpacks operations

Here is a list of our Top dwAnswers/Technotes for Feb 2017 :     How do I limit my group search?:   Setting up the IHS for WebGUI but it seems like the WAS plugin does not work.:   Unable to login to webgui console enabled security by using LDAP configuration ?  ... [More]

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Not using SHA2, you don't know what you are missing... Many companies are upgrading to SHA2 SSL certificates also known as SHA-256.  You might be thinking what is SAH2?... Let me tell you! SHA is a component of an SSL certificate used to ensure that data has not been modified, all SSL certificates users are impacted with the cryoptographic hash change.  How do you know whether my website is using SHA-1 or SHA-2 certificates? Simply put you URL here - https://shachecker.com/       When do I need to replace my... [More]

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Hi All   Below is a link to the Ask the Expert Session on Selective Export / Import in Netcool OMNIbus Web GUI v8.1   Overview In this Ask the Expert session, Stanford Madriaga will present how to selectively export and import Web GUI 8.1 objects. Stanford will give an overview of Web GUI export and import, give a demonstration of selective export and import, and provide troubleshooting steps. Speakers: Stanford Madriaga is the Senior Software Engineer within IBM Cloud Technical Support for NOI in the US. He specializes in Netcool... [More]

Tags:  webgui import;export;omnibus;8.1...

Stanford Madriaga  (IBM Netcool WebGUI Subject Matter Expert)has created 6 new videos on some common webgui configuration tasks     1) Netcool/OMNIbus Web GUI 8.1 - Change Event Viewer Font Settings Description: An overview on how to change font settings in Event Viewer and known problems. IBM-Netcool-Web-GUI-v8.1-Event-Viewer-Fonts.mp4 https://youtu.be/vup62JjzT9U 2) Netcool/OMNIbus Web GUI 8.1 - Event Viewer Sound Notifications Description: An overview on Event Viewer Notifications, known issues, and demo.... [More]

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  Hello again! See what our internal staff and customers said were the important issues to view last month for admins Why does the log file does not show that rulesfile has been reloaded?  https://developer.ibm.com/answers/questions/310018/q Where can I get TIP FIT suit 2.2.0.17 v2 version?  https://developer.ibm.com/answers/questions/310018/q How do you code daylight savings in the probes rules file? https://developer.ibm.com/answers/questions/309357/q How can I change the password for impactadmin userID in Impact 7.1? ... [More]

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