Welcome to the Network and Service Assurance Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the network and service assurance solution, as well as technical details about specific IBM
When user first installed nco_p_huawei_u2000_corba (bundled with probe-corba-framework-4_0) and later installed nco_p_generic_tmf814 (bundled with probe-corba-framework-2_0) on the same environment, it resulted nco_p_huawei_u2000_corba probe (which was working as expected) not able to start successfully. This is because the CorbaFrameworkBase.jar and CorbaFrameworkTMF814.jar files were overwritten during the nco_p_generic_tmf814 probe installation process.
From the nco_p_huawei_u2000_corba probe debug log, the following error... [More]
In addition to the nco_p_mttrapd probe reference guide itself as a main source of reference to the end user, below are the consolidated lists of all FAQs and Troubleshooting TechNotes for the nco_p_mttrapd (SNMP) probe. Indirectly, this will serve as the Client Self-Assist reference before decided to raise a support ticket for assistance.
SNMP/MTTRAPD Probe (nco_p_mttrapd) Multi-threading Q&As
SNMP Probe : APAR IV15415 : Requirements
On Nov 20, 2013, these packages will be available in Passport Advantage and Xtreme Leverage for download:
Netcool/OMNIbus Gateway for HP ServiceCenter/ServiceManager(nco-g-peregrine 8_0)
Netcool/OMNIbus Gateway Interactive Command Tool(nco-g-icmd 1_0)
Netcool/OMNIbus Gateway for Tivoli EIF (nco-g-tivoli-eif 4_0)
Netcool/OMNIbus Gateway for Amdocs CRM(nco-g-amdocscrm 2_0)
Netcool/OMNIbus Gateway for Socket (nco-g-socket 10_0)
Netcool/OMNIbus Gateway Configuration Scripts... [More]
This troubleshooting wiki entry guide user on how to configure JDBC probe to retrieve data from ISS Site Protector. JDBC probe is a generic probe which can connect to any vendor database that support JDBC. Database that used by ISS Site Protector is Microsoft (MS) SQL Server. OMNIbus can be integrated with ISS Site Protector by using generic JDBC probe (database probe).
In this post, we will use JDBC probe to connect to ISS Site Protector's database (MS SQL Server). The example shows how we setup the environment... [More]
These packages are available in Passport Advantage and Xtreme Leverage for download: Netcool Knowledge Library (NcKL) Enhanced Probe Rules V3.8 Netcool/OMNIbus Gateway NGtkTK Support Package (libngtktk 5_0) Netcool/OMNIbus Gateway for JDBC (nco-g-jdbc 5_0) Netcool/OMNIbus Java Integration Support (probe-sdk-java 4_0) Netcool/OMNIbus Probe Nonnative-base (probe-nonnative-base 15_0) Netcool/OMNIbus Probe for JDBC (nco-p-jdbc 1_0) Netcool/OMNIbus Probe for Microsoft Windows Event Log (nco-p-wineventlog 3_0) Netcool/OMNIbus Probe for SNMP... [More]
Below wiki link is to show you step by step on how to forward System Director events under PureFlex environment to either Tivoli EIF Probe / SNMP Probe. Steps on how to forward System Director events under PureFlex environment to either Tivoli EIF Probe / SNMP Probe.
OpenWay Collection Engine monitors smart meters for
electricity, water or gas application. First time user deploying Itron OWCE
probe frequently ran into problem in getting the meter event into Omnibus (
strictly speaking in OWCE world, a fault event is called exception ). Most of
the time this is about making sure there is a two way open connections between
probe machine and OWCE machine. Two way because probe will connect to OWCE web
service to subscribe for notification and OWCE will invoke probe web service to
submit notification.... [More]
Enrichment event can be defined as event that contained network entity and topology information. In general, there are several event fields that are required in order for event enrichment between OMNIbus and IBM Tivoli Network Manager (ITNM) to take place. These existing OMNIbus object server field can be easily populated in the probe rules file. Therefore, the ingredients (object server fields) for this recipe are as listed in section below. Ingredients @LocalNodeAlias @NmosEventMap @LocalPriObj @LocalRootObj @RemoteNodeAlias The ingredients... [More]
When working with various OMNIbus
integrations it is quite often that they are run with the “-version”
argument to obtain the version information. However there is another
universal integration argument that is not very well known called
The output of this argument provides a
full list of all the specific integration arguments and values, along
with any of the generic integration arguments and values that are
provided by the version of OMNIbus used. The values shown in the
output are those that would be used when the... [More]
This blog will cover on JMS (Java Message Service) transport types for XML Probe and Gateway XML Probe and Gateway for JMS Transport Note: WebSphere MQ was used as the target system in this example 1) Create Queue Manager 2) Create Topic under Queue Manager, tick Start JMS wizards to create matching JMS topic 3) Create JMS Administered object: +Add Initial Context, follow wizard setup +Create Connection factories->create Topic Connection Factory +Choose Topic Connection Factory +Choose MQClient when the MQ and JMS client (Probe) in... [More]
This troubleshooting wiki entry guide user on how to troubleshoot corba probes connection issue due to initial and forwarded IOR inaccessible. It's a common issue when corba probes are unable to connect to the EMS due to incorrect configuration and firewall issues. In this post, it describes the common root cause and solution when probe connect to EMS using IOR file. It also demonstrates the troubleshooting example when the probe hit into error: org.omg.CORBA.TRANSIENT: initial and forwarded IOR inaccessible. This is a common error that shows... [More]
This troubleshooting wiki entry guide user on how to configure naming context path for TMF standard Corba probe. The naming context or naming service path is required if the probe is connect to the EMS using naming service instead of IOR file method. It describes the examples of probe's error log if the naming context was not configured correctly. In this post, I am using TMF probe that connect to Tejas EMS as example. The example shows how we should configure the correct value for NamingContextPath in probe's properties file. Please refer... [More]
Problem/Issue: Alcatel SAM v9 R5 and above requires JRE 6 [PMR 52394,122,000] Symptom: The customer upgraded the SAM OSS to version 9.0 R7. The latest files samOss.jar and xercesImpl.jar were applied to the Alcatel 5620 SAM Probe. The probe started, connected, and performed a resynch of alarm data, but disconnects after running for less than few minutes. The debug log file indicated the following exception: 04/24/12 18:49:11: Debug: SAM: Initializing topic (5620-SAM-topic-xml-fault)... 04/24/12 18:49:11:... [More]
These integrations will be available for download from IBM Passport Advantage website on 6th July. Netcool/OMNIbus Gateway for JDBC (nco-g-jdbc 4_0) Netcool/OMNIbus Probe for ZTE ZXONM E300 CORBA (nco-p-zte-e300 4_0) Netcool/OMNIbus Probe for Alcatel-Lucent 5620 SAM v10 (nco-p-alcatel-5620-sam-v10 1_0) Netcool/OMNIbus Probe for ZTE M31 NetNumen WCDMA CORBA (nco-p-zte-corba-wcdma 5_0) Netcool/OMNIbus Probe for Itron OpenWay Collection Engine (nco-p-itron-owce 1_0) Netcool/OMNIbus Probe for Huawei T2000 CORBA (nco-p-huawei-T2000-corba 8_0) ... [More]
The SSL communication for both probes Microsoft Operations Manager (MOM) and Microsoft System
Center Operations Manager (SCOM) require the Oracle JRE after resolving few similar issues.
But this excludes the SCOM Probe 2007 R2 which does not use SSL.
Here's the SSL exception shown in %OMNIHOME%\log\nco_p_mom.log:-
2012-05-17T11:09:39: Error: E-JPR-000-000: AxisFault
The encryption can be implemented in 2 directions: 1) Probe to Object Server 2) Probe to target system. The nco_aes_crypt utility to encrypt and decrypt string values can also be used as a solution to hide plaintext values for any password property that is not utilizing nco_g_crypt tool. Wiki link: Probe Encryption Setup Examples
Omnibus CORBA probes used to use Visibroker as its ORB. However, moving forward, we will be migrating the probes to IBM ORB. If you are new to CORBA and would like to learn more about it (in JAVA), let me recommend the following websites: http://www.omg.org/gettingstarted/corbafaq.htm http://java.sun.com/developer/onlineTraining/corba/corba.html http://docs.oracle.com/javase/1.4.2/docs/guide/idl/jidlExample.html To learn more about IBM ORB, you can refer to the following link:... [More]
Tivoli Netcool Omnibus WinEventLog Probe was found to hang after
running for around a week in customer production system. This issue was found happen
in Operating System with East Asian language setting, for example Japanese
Omnibus Support team was able to recreate issue in lab
to further investigate the issue. In recreation environment, the hang issue
occurred sooner after 24-48 hours with MessageLevel set to ‘debug’ and event
rate in target system increased to 200 events for every minute.
These integrations will be available for download from Xtreme Leverage on 2nd March. Netcool/OMNIbus Probe for Tellabs 8000 Network Manager (nco-p-tellabs-8000 6_0) Netcool/OMNIbus Probe for ZTE ZXONM E300 CORBA (nco-p-zte-e300 3_0) Netcool/OMNIbus Probe for ZTE NetNumen N31 CORBA (nco-p-zten31-fixednms-corba 2_0) Netcool/OMNIbus Probe for ZTE M31 NetNumen WCDMA CORBA (nco-p-zte-corba-wcdma 4_0) Netcool/OMNIbus Probe for CA Spectrum v9 CORBA (nco-p-spectrum-corba-v9 3_0) Netcool/OMNIbus Probe for Ping (nco-p-ping 7_0) Netcool/OMNIbus Probe for... [More]
New troubleshooting wiki entry discuss about the connections in Alcatel 5529 OAD integration
and how to determine ports to open in firewalled environment.
Wiki: Ports to open for Alcatel 5529 OAD integration
1. Netcool/IDE is a very useful GUI rules file editor and debugger Available to download from (MyIBM login required):- https://www.ibm.com/software/tivoli/gat/toolsutils The Netcool/IDE provides an IDE for writing/editing rules and allows you to debug and test them using raw capture output of probes, with the ability to set breakpoints, step through statements and see the current values of elements at that point of execution. Another way to help debug rules files, in situ, is to add log statements to output the values of variables at... [More]
OMNIbus server components and probes started to use ICU for date/time formatting and parsing in V7.3.0. We have seen some date/time formatting and parsing related problem recently. There are some tips to help your migration. 1) Minor incompatibility to OMNIbus versions prior to V7.3.0. You might want to check this table when you are migrating from a version older than V7.3.0. Table 1. Compatibility for POSIX format in date and time conversion in V7.3.0 2) Timezone environment variable "NFT-1DFT" on AIX is not a valid timezone... [More]