Welcome to the Network and Service Assurance Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the network and service assurance solution, as well as technical details about specific IBM
The Tivoli Netcool/Impact product can be used as an OSLC facade for third party products that don't have their own OSLC service provider capability. In this recorded demo, we take you through using Impact to provide hover preview capability to TBSM as an OSLC consumer for the Netcool/OMNIbus product, enabling the ITM event information to be displayed inside a new hover preview window inside TBSM. To watch a video and learn more, visit the Netcool/Impact 6.1.1 Solution Wiki
Introduction This article describes how to configure a Web GUI map to launch another Web GUI map in a portlet page. In Web GUI 7.4.0/8.1, a map can be configured to launch (or change the context) of an Event Viewer or AEL portlet with the "Update Event List (using wires)" launch action. This action can also be used to configure custom wires between maps such that clicking an element in one map may launch a portlet page containing another map. This article describes how to do this. (Note: This article was updated on 23 September... [More]
I am pleased to announce the addition of the Netcool/OMNIbus 7.4 Best Practices Guide in Traditional Chinese . This is in addition to the version already available in Simplified Chinese. This additional language version is the fourth of a series of new translations. You can download your copy from here: Netcool/OMNIbus wiki - Best Practices Watch out for more translations appearing here soon.
The Tivoli Netcool/OMNIbus V7.3.1 documentation has been updated. Both the information center and the PDF guides now contain the following additions and upda tes . Probes Documentation was added explaining how to run probes as SUID root and updates were made to the Probe common properties topic in response to the APARs IV39996 and IV39509 . Troubleshooting the server components Two new troubleshooting topics were added to the documentation:... [More]
Problem statement: In the current 7.3.1 FP (FP6 and below), when the combo of < inputfile.sql and -nosecure results in nco_sql not prompting for the password. Example: ./nco_sql -server NCOMS -user root -nosecure < test.sql The reason being that the middleware's isql interface (which nco_sql uses) assumes the password is the first line of test.sql in the case. This problem is recorded in APAR (IV34550) - ISQL, IN NON SECURE MODE, IS NOT PROMPTING FOR PASSWORD Resolution: nco_sql externalizes... [More]
Free training replays are available for the following Tivoli Support Technical Exchanges presented in March 2013.
Netcool/OMNIbus 7.3.1 Object Server performance in a multitier environment This STE will cover: - walk through what tools are useful - how to review the available logging details - how to perform root cause determination, - how to prevent problems from happening. Presentation: http://www.ibm.com/support/docview.wss?rs=0&uid=swg27037930 Replay:... [More]
You can use Netcool/Impact to expose data types and policy user output parameters through the UI data provider to populate Tivoli Integrated Portal (TIP) charting portlets. Through the use of Netcool/Impact polices, you can provide additional filtering logic to allow the data populated in the portlets to be in context of other portlets, like the Netcool/OMNIbus Active Event List (AEL). In this scenario we will visualize the archived event data in real-time. In this example, we have a Netcool/OMNIbus ObjectServer TDW (Tivoli Data... [More]
These packages are available in Passport Advantage and Xtreme Leverage for download: Netcool Knowledge Library (NcKL) Enhanced Probe Rules V3.8 Netcool/OMNIbus Gateway NGtkTK Support Package (libngtktk 5_0) Netcool/OMNIbus Gateway for JDBC (nco-g-jdbc 5_0) Netcool/OMNIbus Java Integration Support (probe-sdk-java 4_0) Netcool/OMNIbus Probe Nonnative-base (probe-nonnative-base 15_0) Netcool/OMNIbus Probe for JDBC (nco-p-jdbc 1_0) Netcool/OMNIbus Probe for Microsoft Windows Event Log (nco-p-wineventlog 3_0) Netcool/OMNIbus Probe for SNMP... [More]
SNMP Probe: Procedure to
update SNMP v3 User Credentials in Peer-to-peer failover mode Objective Update SNMP v3 user credentials in mttrapd probe without disrupting its production
data streams, i.e. SNMP traps and ObjectServer events. To achieve this, mttrapd probe shall have two runtime instances as master
and slave. While probes running, user credential update, which requires restarting
probe, can be performed in turn onto the two probes, firstly slave probe, and
then master probe, leveraging on peer-to-peer failover mechanism that... [More]
As part of an ongoing effort to improve the effectiveness of Tivoli Netcool/OMNIbus documentation, we have added administrator responses for some of the error messages most frequently reported in PMRs. We welcome your comments on these updates and any suggestions you might have for improving our error message documentation. The enhanced documentation is available on the Tivoli Netcool/OMNIbus information center and in the Error Messages Guide PDF. The documentation for the following error messages was updated to provide explanatory... [More]
The Netcool/OMNIbus V7.3.1 documentation has been updated. Both the information center and the PDF guides now contain the following additions and updates. ObjectServer SQL The Deleting rows of data from a table (DELETE command) topic was updated with new information about deleting columns. Troubleshooting Two new troubleshooting topics were added to the documentation: Troubleshooting ObjectServer listener errors provides troubleshooting information for resolving listener failed errors on UNIX and Linux operating systems. Troubleshooting... [More]
Some customers are asking if there are any Gotchas about deploying OMNIbus in a virtualised environment. Hope the following information could help: Find out the supported Hyper visor at here . Enter "OMNIbus " as the product name, click the search icon, choose " Tivoli Netcool/OMNIbus " from the search results, then select the version you're interested in, e.g. 7.3.1 or 7.4.0 . Learn about the software support policy for IBM SWG products in a VMware environment Learn from other customers. There is a discussion of virtualised... [More]
A common problem with the SNMP probe (nco_p_mttrapd) is that the hostname resolution lookups (which are done synchronously and in a blocking way) can often take a long time to be performed, this makes the probe get behind as it is spending a disproportionate amount of time performing hostname lookups (often via DNS) rather than processing alerts. The standard workaround, albeit not ideal, is to disable hostname resolution in the probe (NoNameResolution property) and then handle name resolution either with static lookup files in the rules file,... [More]
I am pleased to announce the release of the Best Practices Guide for Tivoli Netcool/OMNIbus 7.4 which can be downloaded from here:
Tivoli Netcool/OMNIbus Best Practices wiki This version replaces the previously published version (for 7.3.1) and includes a number of new sections: Standard multitier architecture configuration Multitiered deployment: the purpose of each tier Provisioning guidelines summary Interpreting the ObjectServer profiling log Interpreting the ObjectServer trigger statistics log Maximum number of events in Event... [More]
Free training replays are available for the following Tivoli Support Technical Exchanges presented in December 2012 and January 2013: IBM Tivoli Monitoring for Tivoli Netcool/OMNIbus Basic Overview Netcool/OMNIbus Web GUI 7.3.1 Using the Netcool/OMNIbus Support portal WebGUI 7.3.1.x and TIP 2.2.0.x Walkthrough of Basic configurations WebGUI 7.3.1.x and TIP 2.2.0.x New features Tivoli Support Technical Exchanges are free training session available for anyone to attend. View upcoming STE training sessions for all Tivoli products.