As stated in the introduction of Alcatel5620SamSoapFindToFile collector ( click here ), this collector uses new findToFile method, which uses FTP service for SAM 5620 discovery. This article will explain on troubleshooting the FTP service while running the collector discovery.
(1) Change the collector's debug level to level 4 to display the SOAP communication between the collector and SAM 5620. Please remember that by running the collector in debug level 4, it will reduce the collector discovery performance. Only run the... [More]