Welcome to the Network and Service Assurance Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the network and service assurance solution, as well as technical details about specific IBM
In 2014, the information centers, where IBM hosts the end-user documentation (what we used to call “user manuals”), are going away. They will be replaced by a new and better system, called IBM Knowledge Center . How does this change help you?
1. Knowledge Centre means all products in one place
There were hundreds of information centers across IBM – one for each product family. This could be confusing if you use, install, work with or support multiple IBM products. Knowledge Center is designed to host... [More]
The Tivoli Netcool/OMNIbus V7.3.0 documentation has been updated. Both the information center and the PDF guides now contain the following additions.
Documentation was added explaining how to run probes as SUID root .
Testing LDAP authentication describes options for using ldapsearch utilities for testing connections to LDAP directories.
The Tivoli Netcool/OMNIbus documentation team:
The Tivoli Netcool/OMNIbus V7.3.1 documentation has been updated. Both the information center and the PDF guides now contain the following additions and upda tes .
Documentation was added explaining how to run probes as SUID root and updates were made to the Probe common properties topic in response to the APARs IV39996 and IV39509 .
Troubleshooting the server components
Two new troubleshooting topics were... [More]
As part of an ongoing effort to improve the effectiveness of Tivoli Netcool/OMNIbus documentation, we have added administrator responses for some of the error messages most frequently reported in PMRs. We welcome your comments on these updates and any suggestions you might have for improving our error message documentation. The enhanced documentation is available on the Tivoli Netcool/OMNIbus information center and in the Error Messages Guide PDF. The documentation for the following error messages was updated to provide explanatory... [More]
The IBM Tivoli Network Manager IP Edition V3.9 documentation has been updated. The update coincides with the release of V3.9 Fix Pack 3. The documentation updates reflect recent fixes and enhancements delivered with V3.9 Fix Pack 3. Both the XHTML and PDF versions of the documentation have been silently refreshed to include the latest changes, see the information center at the following addresses: XHTML http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.networkmanagerip.doc_3.9/itnm/ip/wip/common/welcome.htm PDF Guides... [More]
The Netcool/OMNIbus V7.3.1 documentation has been updated. Both the information center and the PDF guides now contain the following additions and updates. ObjectServer SQL The Deleting rows of data from a table (DELETE command) topic was updated with new information about deleting columns. Troubleshooting Two new troubleshooting topics were added to the documentation: Troubleshooting ObjectServer listener errors provides troubleshooting information for resolving listener failed errors on UNIX and Linux operating systems. Troubleshooting... [More]
Tivoli Netcool/OMNIbus V7.3.1 now complies with the Common Criteria EAL4+ classification. The Common Criteria (CC) certificate, validation report and description of the security target are available from the NIAP website at http://www.niap-ccevs.org/st/vid10355/ . This blog post tells you how to obtain the guidance that you need to set up your Tivoli Netcool/OMNIbus system to comply with the EAL4+ classification, described as a CC-evaluated system Guidance on on setting up the Tivoli Netcool/OMNIbus V7.3.1 CC-evaluated system has been... [More]
The Netcool/OMNIbus V7.3.0 documentation has been updated. Both the information center and the PDF guides now contain the following addition. Process control A new topic, Host name resolution at start up , was added in response to APAR IV32548 , to describe how the process agent handles host names and addresses at start up. The Tivoli Netcool/OMNIbus documentation team: Daniel Brown Michael Fotios John Coss
Tivoli Netcool/OMNIbus V7.4 documentation is now available on the information center . Here you can find information about how to use the new and enhanced features and functions that are included in this release. To get
you started with the Tivoli Netcool/OMNIbus V7.4 documentation, here are some
useful links: A
description of all the features and functions that Tivoli Netcool/OMNIbus
offers, see the release notes here . The
release notes list the new features and enhancements, and provides links to the
documentation that... [More]
The Netcool/OMNIbus V7.3.1 information center has been updated with new and improved documentation. Both the HTML
documentation and the PDF guides now contain the following additions and updates. Reconfiguring the Deployment Engine Whenever you change the host name or IP address of a computer on which an ObjectServer is installed, you must also reconfigure the Deployment Engine (DE) on that computer. For more information, see the new Reconfiguring the Deployment Engine topic. ObjectServer SQL The following topics have been updated with... [More]
Are you struggling to find the information you need on the information center? This short video show you how to use the search functionality that is embedded in the information center. It shows you how to set up a search scope, which restricts the search and returns search results only from the documentation for your products and versions. An example is shown, restricting the search to the documentation for Tivoli Netcool/OMNIbus V7.3.1 and Netcool/Impact V6.1. The video also shows you how to perform simple searches, for single terms, and... [More]
A video walk-through of the IBM Tivoli Netcool/OMNIbus information center is now available on the Tivoli Documentation Central media gallery . The video gives an overview of the types of information available and shows you how to navigate the information center, search for information, and submit feedback to the documentation team. The media gallery also contains video walk-throughs of Service Management Connect (SMC), IBM Education Assistant, and IBM Support resources. Tivoli Netcool/OMNIbus Media Gallery:... [More]
The Netcool/OMNIbus information center at http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_OMNIbus.doc_7.3.1/omnibus/wip/welcome.htm has been updated with new and improved documentation. Both the HTML documentation and the PDF guides, which you can download at http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_OMNIbus.doc_7.3.1/omnibus/wip/common/reference/omn_ref_PDFbooks.html now feature: Web GUI LDAP Troubleshooting A extensive new section has been added that describes
common problems... [More]
In continuation of a
previous entry entitle ' Netcool/OMNIbus Knowledge Library Reference Guide – Improving the consumability of our SNMP integration ', knowing that the Reference Guide as the only source of information,
NcKL nowadays are capable to supply and provide more valuable and
informative documentation that contained information ranging from
high level (summary) to details. This two type of documentation; high
level and detail level are available in HyperText Markup Language
(HTML) format. In these document, all the key... [More]
During the recent move to model-driven development of technology packs, the wireline technology pack documentation set has also been restructured. The existing Technology Pack User Guide , with its focus on installation, configuration, and pre-sales information, have now been deprecated and its contents distributed into the Pack Installation and Configuration Guide , and an updated Technology Pack Reference . For documentation prior to release 1.3-E, you will see no changes. From 1.3-E onwards, you can now find the technology pack information... [More]