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IBM Netcool Operations Support Newsletter Q4 2018

Technical Blog Post


Abstract

IBM Netcool Operations Support Newsletter Q4 2018

Body

Hi All

 

Welcome to the Q4 Netcool Operations Support Newsletter

 

Please be aware of the following products that are now soon to be End of Support
Netcool End of Support Knowledge Collection
https://www-01.ibm.com/support/entdocview.wss?uid=swg22009214

 

Learn more about the key reasons for upgrading to latest versions of some IBM Netcool product versions.

IBM recommends upgrading to later versions of specific Netcool product versions as soon as possible in order to maintain full support.
After April 2018, support for Java™ 6 will be limited to usage and known problems with possible updates for critical security fixes through the end of 2018.
After April 2018, WebSphere Application Server (WAS) 7 support will be limited to non-Java defects. Support for other components will continue as usual through
to the end of support dates shown below.

 

End of Support has been announced for all product versions listed in the left-most column in the following table:

 

Affected OfferingEoS DateReplacement
IBM Tivoli Netcool/OMNIbus 7.4.x31 Dec 2018IBM Tivoli Netcool/Omnibus 8.1
IBM Tivoli Netcool/Impact 6.1.x31 Dec 2018IBM Tivoli Netcool/Impact 7.1
IBM Netcool Operations Insight 1.2.x31 Dec 2018IBM Netcool Operations Insight 1.5
IBM Netcool Operations Insight 1.3.x31 Dec 2018IBM Netcool Operations Insight 1.5
IBM Tivoli Network Manager IP Edition 3.931 Dec 2018IBM Tivoli Network Manager IP Edition 4.2
IBM Tivoli Network Manager IP Edition 4.1.031 Dec 2018IBM Tivoli Network Manager IP Edition 4.2
IBM Tivoli Network Manager IP Edition 4.1.131 Dec 2018IBM Tivoli Network Manager IP Edition 4.2
IBM Tivoli Netcool Configuration Manager 6.3.x31 Dec 2018IBM Tivoli Netcool Configuration Manager 6.4.2
IBM Tivoli Netcool Configuration Manager 6.4.031 Dec 2018IBM Tivoli Netcool Configuration Manager 6.4.2
IBM Tivoli Netcool Configuration Manager 6.4.131 Dec 2018IBM Tivoli Netcool Configuration Manager 6.4.2
IBM Netcool Network Manager (NNM) 9.2.x31 Dec 2018IBM Netcool Network Manager (NNM) 9.3
IBM Tivoli Netcool Performance Manager 1.3.x31 Dec 2018IBM Tivoli Netcool Performance Manager 1.4.4
IBM SmartCloud Analytics - Predictive Insights1.2.x31 Dec 2018IBM Operations Analytics 1.3.6, Device Based
IBM Tivoli Business Service Manager 6.1.x31 Dec 2018IBM Tivoli Business Service Manager 6.2

Please refer also to the respective announcement that IBM made on September 12, 2017. You can find this announcement via following this link:

http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/8/897/ENUS917-138/index.html&lang=en&request_locale=en

For Tivoli Business Service Manager, please refer to the announcement that IBM made on July 31, 2018. You can find this announcement via following this link:

https://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=877/ENUSZD18-0037&appname=lenovospain&language=es

 

Latest Supported Netcool Operations Insights Products Fix packs and Interim fix packs

 

 

ProductFix Pack or Interim Fix PackDownload Link
Omnibus 8.1Omnibus 8.1 Fix pack 18http://www-01.ibm.com/support/docview.wss?uid=ibm10733443
Omnibus 7.4Omnibus 7.4 Fix pack 17

 

http://www-01.ibm.com/support/docview.wss?uid=swg24044483
Webgui 8.1WebGUI Fix pack 15
Jazz for Service ManagementCumulative Patch 7 for 3.1.3.0https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~Tivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=1.1&platform=All&function=all
Jazz for Service ManagementCumulative Patch 1 for 3.1.3.1https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%7ETivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=1.1&platform=All&function=all&source=fc
Impact 7.1.0Impact 7.1.0 Fix pack 15https://www-01.ibm.com/support/docview.wss?uid=ibm10739521
ITNM 4.2ITNM 4.2.0 Fix pack 5http://www-01.ibm.com/support/docview.wss?uid=swg24044739
ITNCM 6.4.2ITNCM 6.4.2 Fix Pack 7https://www.ibm.com/support/knowledgecenter/en/SS7UH9_6.4.2/ncm/wip/relnotes/ncm_rn_6427.html

 

Latest Probe Integration releases


Netcool/OMNIbus Integrations Release Notice - Probe Nonnative-base (probe-nonnative-base-21_0)
http://www-01.ibm.com/support/docview.wss?uid=swg21641893

Netcool/OMNIbus Integrations Release Notice - Netcool/OMNIbus Probe CORBA Framework (probe-corba-framework-10_0)
http://www-01.ibm.com/support/docview.wss?uid=swg21653104

IBM Tivoli Netcool/OMINbus Integrations Release Notice - Probe for Nokia Network Functions Manager for Packet (nco-p-nokia-nfmp-2_0)
http://www-01.ibm.com/support/docview.wss?uid=swg22005197

Netcool/OMNIbus Integrations Release Notice - Netcool/OMNIbus Probe for Huawei U2000 CORBA (nco_p_huawei_u2000_corba-4_0)
http://www-01.ibm.com/support/docview.wss?uid=swg21450078

Netcool/OMNIbus Integrations Release Notice - Netcool/OMNIbus Probe DSL Factory Framework (probe-dsl-framework-4_0)
https://www-01.ibm.com/support/docview.wss?uid=swg21665930&myns=swgtiv&mynp=OCSSSHTQ&mync=R&cm_sp=swgtiv-_-OCSSSHTQ-_-R

 

 

Blog Highlights

 

ProductLink 
ITNCMHow do you create a custom driver?
ITNCMNetcool Configuration Manager - Compliance Definition Using Golden Configuration
ITNCMJuniper Device Script (CLI vs XML RPC)
ITNCMCompliance Definition Using Golden Configuration
JAZZSM/support/pages/node/1082499
JAZZSM/support/pages/node/1082493
JAZZSMHow to launch a page in IBM JazzSM Dashboard Application Services Hub without providing login credentials
JAZZSMUpgrade to Dashboard Application Services Hub(DASH) 3.1.3.1 shows error CTGFI2019E
JAZZSMDebugging JazzSM DASH client side issues with Chrome Developer Tools - Part 1 
JAZZSMDebugging JazzSM DASH client side issues with Chrome Developer Tools - Part 2 
JAZZSMTBSM 6.2 Split Installation Guide - Step by step example with all the prerequisites installation and configuration steps 
LOG ANALYISUnityIndexer: Timestamp-Error
Predictive InsightsPredictive Insights - Extracting Data from 2 APM Datasources Into a Single Topic 
Predictive InsightsPredictive Insights - Extracting Data from APM
TBSMTBSM 6.2 Installation - Step by step example with all the prerequisites installation and configuration steps :
TBSMTBSM 6.2 Split Installation Guide - Step by step example with all the prerequisites installation and configuration steps

 

 

Latest YouTube Videos

 

 

 

ProductYoutube Link
Webgui 8.1How to use Event Relationships in the Event Viewer for WebGUI 8.1
Webgui 8.1Webgui 8.1 Fixpack 14 Interim fixpack 1 installation on Linux 
DASH/JAZZSMHow to load ITM Data in a DASH Widget ?
PREDICTIVE INSIGHTSAsk the Experts: Upgrading Tivoli Business Service Manager 6.1.x to 6.2
DASH/JAZZSMHow To Remove Navigation Bar in DASH
OMNIBUSNetcool Omnibus : Process control
OMNIBUSNetcool Omnibus : Multiter systems Best Practice
OMNIBUSNetcool Omnibus : Multiter systems
OMNIBUSNetcool Omnibus : Generic Clear
OMNIBUSNetcool Omnibus : Event Defintion
OMNIBUSHow to add new alerts.status column in automation send_mail ?

 

 

 

Ask The Expert Replay Webinars with presentation downloads all available on IBM Support TV 

Take a look at our Ask the expert Sessions covering all the upgrades for Netcool Products (as part of Java 6 EOS April 2018 dates ) 

more info here 

 Click here for a link to all the Ask the Expert Guides to Upgrading Netcool Products 

 

 

Ask the Experts: Upgrading Tivoli Business Service Manager 6.1.x to 6.2

 

 

Technical Articles 

Probes Integration's

 

How can you tell what an IOR string is refering to?
https://developer.ibm.com/answers/questions/472125/how-can-you-tell-what-an-ior-string-is-refering-to/

What settings do you use with the Generic 3GPP probe when connecting to the Ericsson OSS-RC ?
https://developer.ibm.com/answers/questions/332777/what-settings-do-you-use-with-the-generic-3gpp-pro/

Why does the Generic 3GPP probe hang when trying to unsubscribe?
https://developer.ibm.com/answers/questions/476134/why-does-the-generic-3gpp-probe-hang-when-trying-t/

How do you reduce the loading on probes due to the use of hostname() ?
https://developer.ibm.com/answers/questions/288680/how-do-you-reduce-the-loading-on-probes-due-to-the/

Why does the Huawei U2000 3GPP CORBA keep exiting logging that the Queue is full?
https://developer.ibm.com/answers/questions/467991/why-does-the-huawei-u2000-3gpp-corba-keep-exiting/

 

WebGUI 

Web GUI 8.1 FP14 requirements or prerequisites

 

 

 

Link to dWanswers (ask a question):

https://developer.ibm.com/answers/questions/ask/

 

List of of other useful tags used on the DWAnswers forum for ITSM 

 

 

 

Salesforce for Support Information

 

If you are experiencing problems and need to Report Problems with Salesforce Portal
Then you can access the new Salesforce portal at www.ibm.com/mysupport

Once you sign in, you can click on Provide Feedback or email mysphelp@us.ibm.com

 

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ibm11082511