Welcome to the Network and Service Assurance Blog, where you can read the perspectives from network and service assurance experts. This Blog provides insights into the network and service assurance solution, as well as technical details about specific IBM
We product managers in IBM are an empathetic bunch. “Really?” thinks you the reader? Well, yes; I would think that we always have had a strong empathy with our IBM clients, their businesses and the critical role our Netcool solutions have played in their different IT Operations and Operational Support Systems. These Netcool solutions are, after all, very critical to their business success. Now, in the era of IBM Design Thinking, client empathy has been formally enshrined into the process of how we design our solutions,... [More]
Work has been undertaken recently within the OMNIbus Web GUI development team to provide various enhancements to the Event Viewer component of Web GUI 8.1. As part of an Agile development, several user stories were created in order to bring some of the additional capabilities of the AEL into the Event Viewer.
Demonstration videos have been created to show an early glimpse of these new features, and are posted in the Media Gallery on the IBM Netcool Operations Insight Open Development Community site:
Support for... [More]
There are many reasons why you might want to use more than one Tivoli Network Manager domain to discover your network. Maybe you have geographically separate networks that you want to discover at different times or with different settings. Maybe your network is just really big, and you can get a quicker discovery time by splitting it up into sections. In any case, you might still want the option to see all your devices in one topology view. But the Network Views show only one domain at a time. So what to do?
The wisdom of old within product management is that you always learn something new from customer visits. This has been given a specific focus by our friends in Pragmatic Marketing with their: “Nothing Important Happens In The Office – NIHITO” mantra as their driving principle; essentially, an exhortation for product management and the business to remain outwardly focused on customers and markets. I had the chance recently to learn anew when I visited a large global manufacturer in Europe. It was also a real insight and a... [More]
With IBM Tivoli Network Manager if a scopeless discovery is not used the DiscoScope configuration file can be very large. It can contain inclusions and exclusions. How can I tell if an IP address should pass through the DiscoScope and be discovered?
First create a new test stitcher. You don't have to name it after me.
Place it in $PRECISION_HOME/disco/stitchers
One of the most common questions in support of IBM Tivoli Network Manager is if I have a support matrix for various versions of ITNM with other components. This can be a rapidly changing matrix!
For this blog we are going to be looking at Tivoli Integrated Portal or TIP. I download my TIP components and attempted an install but it doesn't work.
FAIL: Installed ITNM 126.96.36.199 is not certified with tip188.8.131.52.
What versions or fixpacks of ITNM work with 184.108.40.206? Or will it work with ITNM 4.1.1?... [More]
Some new Netcool/OMNIbus Web GUI 7.4 videos available this month on the C&SI Netcool Support Channel
1) IBM Netcool/OMNIbus Web GUI 7.4 Cloning
An overview of Netcool/OMNIbus Web GUI 7.4 Cloning
2) IBM Netcool/OMNIbus Web GUI 7.4 Quick Performance Settings In Datasources File
An overview of performance settings in the Datasources file, ncwDataSourceDefinitions.xml.
In conjuction with mttrapd_flood_control.rules’ logging, two new Probewatch types will aid the user to track the state of IP
status and Trap Flood on Event List.
(1) [ Trap IP Status] ProbeWatch
o After rules functions: drop_list_add () and drop_list_remove (). (See mttrapd_flood_control.rules)
o When probe exiting, internal clean-up procedure on Drop List will send a Probewatch for each blocked IP.
Rationale: Send Probewatch to clear the Problem... [More]
These packages are available in Passport Advantage for download:
Netcool/OMNIbus Probe for SNMP (nco-p-mttrapd 19_0)
Netcool/OMNIbus Probe for Microsoft System Center Operations Manager 2012 (nco-p-scom2012 3_0)
Netcool/OMNIbus Probe for TL1 (nco-t-tl1 3_0)
Highlight in 2014 R3 Interim Release
- Introduced TrapStat property to enable trap statistics collecting for Trap Flood Control rules... [More]
New Probe Integration Training videos available for December 2014
New The Generic TMF 814 probe Configuration walkthrough video
New video on Ping Probe Installation on Omnibus 8.1
We released a new Java version of the Netcool/OMNIbus Remedy Gateway on Nov 21, 2014
The new gateway is compatible with the BMC Remedy Action Request System 7.6 and 8.1. It is supported on Solaris, Linux, AIX and Windows. Being pure java, it also runs on both 32-bit and 64-bit Operating Systems.
The gateway is bi-directional, enabling Netcool OMNIbus alerts to be turned into BMC Remedy ARS trouble tickets using a pre-defined mapping. Out of the box, it is provided with a default schema and matching configuration files, making it... [More]
Some new TBSM training videos available
on the C&SI Support Channel for December 2014
1. Use SVN to restore corrupted files in /etc and /policy directories in TBSM and Impact
Description: This is a video on how to address and fix file corruption using SVN
2. Back up your DE Instance
Description: This is a video addressing the simplicity and importance of backing up DE for TBSM
New YouTube video: NetView Command introduction (NVINFO ) http://ow.ly/FbqD2
Some older content you may be interested in
Titled: NetView automation table tracing.
( v5.3 module also is compatible with v5.4 and v6.1)
v5.3 is at: http://ibm.co/ZYbFjP
v5.4 is at: http://ibm.co/14GpVPQ
v6.1 is at: http://ibm.co/19dVfXg
In addition we also have available over 700 IBM Education Assistant videos and documentation for over 50 of Tivoli products
New Omnibus 7.4 Core Training Videos
1) Full installation of Omnibus 7.4 on Solaris.
Description: This is a video on a new installation of Omnibus 7.4 on Solaris.
2) Installing Omnibus 7.4 Desktop on Windows
Description: This is a video on a new installation of Omnibus 7.4 Desktop on Windows.
With this installation, the user will be able to log into remote Object Servers and look at the data using