Reinventing Relationships: Engage Your Customers with Exceptional Digital Experiences
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Folks, on Wednesday, July 17, 2013, 11:00 AM ET there will be an important Webinar covering Digital Experiences... register for it it should have some pretty cool stuf
Together, IBM executives, leading industry analysts and customers will explore how you can create an exceptional customer experience and:
Understand the individuals in your market: Listen to and anticipate customer preferences and captivate them with rich, personalized digital experiences.
Deliver exceptional service: Delight users on any channel or device with integrated and tailored applications and content.
Engage individuals and communities: Exchange valuable insights and feedback and build trusted relationships, loyalty and advocacy.