The Rational Design team, as part of the Rational software team and IBM as a whole, is on a mission to make our products useful, usable and desirable. We know that many people rely on IBM products and solutions to help them do their jobs. We want to make the client experience not just dependable, but also delightful.
The Rational Design team is comprised of professionals in areas such as user research, scenario design, user experience, and visual design working within the product teams to design best-of-breed, innovative solutions that customers need and want to use. We are passionate about building software that people enjoy using, even if it's for their job. (Although we enjoy playing Angry Birds too).
The characteristics of "useful," "usable" and "desirable" are all centered in the human experience. Having a deep understanding of the people who use our products is the most important element in product design. By knowing what you need, how you approach your day to day tasks, and what challenges we can help you overcome are core to our being able to define what features you will find useful, what interaction patterns will make them usable, and what surprises we can add that make them desirable.
We'd like to get to know you, our users (even if it's virtual, though we'd prefer to see you). Users might be the actual people buying, recommending or using our software. Users might also be people that work in service delivery, business partners, and various other stakeholders.
If you are using (or might use) Rational software, we hope you will help us accomplish our mission. The Rational Design community is one way to interact directly with designers of Rational software. We'll use this community to solicit user input on the design of Rational software, involve users in design activities, and inform folks how we're incorporating user input to make our products better. We hope to collaborate with you to make sure our software meets your needs and hopefully makes your job and your life a little easier and happier.
We look forward to an exciting trip and hope your join us on the way!