Remote Access Control for New Users on HMC 18.104.22.168.1
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As of Service Pack 1 of HMC V7R3.3, there's a new access control that must be considered when creating new users. By default, remote access is not allowed, even if in general you've already allowed remote users.
The box to check if you want to allow remote access is found under User Properties in the task used to create or modify a user's account. When creating a user account, remember to click on User Properties at the bottom of the task menu. In the lower left corner of the menu that comes up next you'll find a check box that says Allow Remote Access via the Web. By default, it's unchecked, so be sure to change the value if this user will access the HMC over the web.
There are some other settings you can select on this same menu: session timeout minutes (default 0), verify timeout minutes (default 15), idle timeout minutes (default 0), and minimum time in minutes between password changes (default 0). You can also select an option to disable the account for inactivity in a certain number of days (default 0), or never disable for inactivity.