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IBM SupportTV offers bite-sized videos for your IBM Cloud, Hybrid Cloud, and on-prem software products!
Have a few minutes? Come check out the IBM SupportTV channel on YouTube , where you can find short, bite-sized videos that are focused on teaching you a specific task for a bunch of your favorite IBM Cloud, Hybrid Cloud, and on-prem products. New videos are being published every week, so make sure you subscribe to the channel and share it with your friends and colleagues! IBM SupportTV covers the following IBM Cloud products and tags . You will find videos organized by product area playlists , that make it easy to... [More]
Tags: youtube tv hybrid ibmsupporttv cloud videos ibm-support-tv on-prem channel support video |
IBM Support TV welcomes the Academies!
IBM Support TV welcomes the Academies! IBM Cloud Technical Support is continuously engaged in helping our customers to find support content easily and quickly. As a part of this effort we have found that the consolidation of our social channels leads to less confusion for our customers in terms of where to go to find relevant content. As such, all new video content coming out of IBM Cloud Technical Support will be posted on IBM Support TV . September 30, 2017 is our target to close our YouTube channels IBM Monitoring... [More]
Tags: social videos support monitoring academy cloud youtube operations ibm-support-tv video academies technical |
Five short IBM Business Process Manager videos that you can learn from!
The IBM Business Process Management (BPM) team recently published a list of great bite-sized videos to help you better use your IBM BPM products! Here is a list of hand-picked videos that we think you are going to love: How do I capture HTTP traffic with different web browsers for analysis by the IBM Support Team? How do I capture HTTP traffic with the Fiddler web debugging proxy?... [More]
Tags: video youtube monitor support bpm |
Handling cases with IBM Business Process Manager Advanced 8.5.5
Have you heard about the new Basic Case Management support introduced as an add-on feature to IBM Business Process Manager (BPM) Advanced 8.5.5? It allows you to build flexible case solutions that include ad hoc activities as well as structured work flows, using customized or out-of-the-box UIs. Knowledge workers can launch tasks, view related documents, and consult team members and experts all from within a single interface. For a quick overview of what this new case management feature can do and how it does it, watch our... [More]
Tags: cases bpm youtube video case |
Our Ever-Expanding Social Presence
... which is much more desirable than an ever-expanding waistline! Back in October, Maryam Ahmed reminded our viewers " We Still Love Your Feedback ". In December, Luc Leblanc shared our current social media channel implementation with his entry " How Social Are We? " and also mentioned us making the foray into YouTube. Well, I'm pleased to tell you that we've expanded into YouTube and LinkedIn. IBM Support TV logo (click image to enlarge) For YouTube, we've chosen to help create and distribute content as playlist(s) for... [More]
Tags: blogs social_media cics facebook dw websphere linkedin youtube feedback developerworks twitter social ibm-education-assistant |
