Have you heard about the new Basic Case Management support introduced as an add-on feature to IBM Business Process Manager (BPM) Advanced 8.5.5? It allows you to build flexible case solutions that include ad hoc activities as well as structured work flows, using customized or out-of-the-box UIs. Knowledge workers can launch tasks, view related documents, and consult team members and experts all from within a single interface.  For a quick overview of what this new case management feature can do and how it does it, watch our... [More]

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  Have a few minutes? Come check out the IBM SupportTV channel on YouTube, where you can find short, bite-sized videos that are focused on teaching you a specific task for a bunch of your favorite IBM WebSphere & CICS software products! New videos are being published every week, so make sure you subscribe to the channel and share it with your friends and colleagues! Here are some of the newest and the most popular IBM SupportTV episodes:... [More]

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... which is much more desirable than an ever-expanding waistline!  Back in October, Maryam Ahmed reminded our viewers " We Still Love Your Feedback ". In December, Luc Leblanc shared our current social media channel implementation with his entry " How Social Are We? " and also mentioned us making the foray into YouTube. Well, I'm pleased to tell you that we've expanded into YouTube and LinkedIn. IBM Support TV logo (click image to enlarge)  For YouTube, we've chosen to help create and distribute content as playlist(s) for... [More]

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