Technical support knowledge for Application Integration Middleware including WebSphere, CICS, BPM, MQ, Broker, IIB, ODM, DataPower, Mobile, Appliances, and more! Following the IBM Social Computing Guidelines - Steve Webb, Joseph Lam
There is a wise saying that "prevention is better than cure", and this statement certainly holds its weight when it comes to managing a secure and highly reliable computing environment.
Last year, I authored a blog on how to stay informed of critical IBM product support updates with My notifications , and some of the major benefits in setting up subscriptions with My notifications.
The cool news is that My notifications received a major revamp in... [More]
Are you preparing for your next z/OS upgrade?
Do you need to confirm if your CICS Transaction Server (CICS TS) or one or more of your CICS Tools is compatible or needs any additional maintenance?
Does your site's IT governance policy require you to contact your software providers to confirm there are no compatibility issues for the z/OS upgrade?
These questions are typical in most shops, and very often when working with IBM, you may use the IBM Support Portal to open an SR (Service Request) to ask what if any... [More]