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Announcing IBM Support Assistant 5.0 Team Server Beta 2
Back in the Spring, we announced the first beta release of IBM Support Assistant 5.0 . Today, we are refreshing this beta with many enhancements based on your feedback, and with some new functions that had previously been under development for our internal users within IBM Support, that are now finally ready for external use. This new release can be downloaded at this URL . As a reminder, IBM Support Assistant provides a common platform to help you perform troubleshooting tasks such as collecting and reviewing diagnostic information and... [More]
Tags: websphere isa tools |
IBM Support Assistant 5.0 Beta now available as a standalone install package
A few weeks ago on this blog, we announced the first Beta release of IBM Support Assistant 5.0 - the start of a new generation of troubleshooting tools using a cloud-based architecture to deliver maximum flexibility and power. This initial release was provided in the form of a set of files for a J2EE enterprise application that you could deploy in your own pre-existing WebSphere Application Server. Today, following the announcement of the WebSphere Liberty Profile , we are proud to offer a second option for installing IBM Support Assistant 5.0:... [More]
Tags: isa tools |
Announcing IBM Support Assistant 5.0 Beta - available now!
We are happy to announce the availability of the first full beta release of IBM Support Assistant 5.0. You can find a more complete description, download and installation instructions at http://www.ibm.com/support/docview.wss?uid=swg27024922 . Many thousands of you have been using IBM Support Assistant 4.x over the last several years, to help streamline various troubleshooting tasks such as collecting diagnostic data and analyzing that data using a library of problem determination tools. One of the limitations of IBM Support Assistant 4.x is... [More]
Tags: tools isa |
Be Heard at IBM Impact
One of the best things about the IBM Impact conference is the opportunity to meet some of the IBMers that develop and support the products that you use in your business. Another huge benefit is that you can give them your feedback! Come meet Jim McVea and Daniel Julin at #IBMImpact and see what the IBM Support Assistant (ISA) has to offer and get a glimpse into the plans for the future of ISA. It's your chance to provide input and feedback on a new concept for ISA! Each session is limited to 20 participants, but the session will be repeated 4... [More]
Tags: isa support assistant feedback impact ibmimpact |
