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Adventures In Support - How to use Technical Support Chat (with Ben and Allie)
Ben and Allie are back in their next support adventure... Ben is anxious to get to Taco Tuesday but can not leave the office until he gets his technical question answered. Will he miss Taco Tuesday? Will he use Technical Support Chat to get a quick answer from L2 Support and be on his way? Find the answer to this and learn how to use Technical Support Chat to get quick answers from L2 Support about technical documentation in this fun, animated video!
Check out previous Ben and Allie videos: Tips on Using dW Answers to Collaborate and Engage with IBM Support - YouTube Using the Java Screen Recorder for Speedy PMR Resolution When Working with IBM Support - YouTube Helpful things to know about IBM Support - YouTube
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