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with Tags:
maximo_7.1
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From the Maximo Support Desk - Functionality of Work Type Options for Flow Control
"What does this button do?" I've been working with Maximo customers in a support capacity for a number of years now, but I haven't lost my ear for detecting that delicate blend of mild frustration and proactive curiosity in a client's voice when he or she asks me about various features and functionalities of Maximo that the client is not yet aware of, or familiar with yet. It is in these moments when I realize that my existence here at IBM is on a metaphysical plane of great integrity. Is that too much of an "over the... [More]
Tags: maximo_7.1 work_types maximo_7.5 worktypes ibm-blog tpaework #supmax maxsup iot-support work_types_options maximo_flow_control |
Troubleshooting the Maximo and Cognos Integration - Part 1: Log Files
Since the 7.1 release when Maximo began integrating with Cognos, I've resolved several PMRs. Many of these were similar issues, but one of the primary concerns was locating relevant error messages and which log files to locate those errors in. For 'Part 1' of this blog, I will cover the common log files that should be reviewed when investigating issues with the Maximo/Cognos integration and submitting PMRs to Support. Cognos Log File Locations : The Cognos log files that will need to be checked when investigating issues with the... [More]
Tags: maximo_7.1 maximo logging log support eam maximo+7.5 cognos integration troubleshooting |
