By default, Maximo (or Control Desk) Security Groups application has a tab named Applications, which is used in order to grant Signature Options per application. We filter the applications and their signature options by their descriptions in this tab. But, we usually tend to memorize applications and the signature options by their IDs, i.e. App ID for Work Order Tracking application is wotrack . There are also many default or custom signature options defined for Work Order Tracking application such as READ , DUPLICATE , REPFACILITY , WMLINEAR... [More]

Tags:  sccd application+designer controldesk+7.5 security maximo+7.5 maximo+7.1 controldesk+7.6 filter maximo controldesk sigoption securgroup maximo+7.6 application tablecolumn

Maximo/Control Desk product introduced Automation Scripts instead of Java customizations on version 7.5 and enhanced the scripting functionality on version 7.6. Yet, there are many customer environments which have not been upgraded to latest versions. The following customization had been created for a customer environment which was in version 7.1. The aim of this development is to present a generic and configurative structure to replace and prevent continuous Java customization.   1. Adding the custom business objects to hold restriction... [More]

Tags:  customization configuration maximo+7.1 action mbo tsrm java maximo exception object

FREE Maximo Education and Open Badges Note the very important word FREE . I'll say that again, nice and loud and in a pretty colour (I'm English so I'll spell things properly): FREE I had the pleasure of attending 2 weeks Maximo education in Austin, Texas way back in 2016. It was somewhat hotter than I am used to and people drive on the wrong side of the very wide roads for some strange reason. I listened carefully with the intention of bringing home some great technical and/or practical insight to share with my team back in the UK.... [More]

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The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7601 IFIX 017 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.1 Interim Fix 016, with these additions:   APAR Application Name Description IV91321 Assets In Database Configuration, you cannot set the default value for the ASSETMETER.AVERAGE field. IV89953 Conditional Expression Manager In the Conditional Expression Manager application, when you open the Condition Expression Builder and enter a condition, an error occurs. IV89223 System... [More]

Tags:  controldesk76 #maxsup ifix ibm-blog maximo+7.6 maximo

I thought I would start off this year blogging about a product I work with quite a bit and that is Maximo Anywhere, a mobile solution for Maximo Asset Management,  which is currently at version 7.6.1. If you want more information on the product you can find it here .  The Windows applications that were introduced starting with Maximo Anywhere 7.5.2.1 are supported on both Windows 8.1 and 10 (as of Anywhere 7.6), but can also be built from both those as well as Windows 2012 Server R2.    So what if you don't have access... [More]

Tags:  mobile windows visual+studio maximo #maxsup anywhere

Ticket records, i.e. service requests (SR), incidents, problems, have historical status data stored in TKSTATUS table. The duration between status change dates is calculated on STATUSTRACKING field of TKSTATUS table. This calculation is a simple subtraction of two dates which ignores the Calendar and Working Time (Shift) of the person changing the status of ticket. Below, you can see the original dialog which is opened via View History option from Select Actions of ticket applications (sr, incident, problem applications). < dialog id =... [More]

Tags:  maximo+7.6 calendar problem sr sla incident shift maximo+7.1 maximo+7.5 controldesk maximo status servicerequest ticket statustracking

If a ticket, i.e. service request, incident or problem, is in workflow; then it might have both workflow assignments and an owner set. Usually the owner is set parallel to the workflow assignment via actions in workflow. But, when we reassign the workflow assignment using the Reassign button of workflow dialogs, then owner remains as the old one and it should also be changed manually.                       We can use Automation Scripts for automating the manual change of ownership. We may... [More]

Tags:  ownership controldesk+7.6 controldesk reassign owner workflow maximo+7.5 maximo+7.6 ticket controldesk+7.5 maximo

Personalizing Start Center tabs for visible and default tabs is an improvement presented on version 7.5. Yet, with a simple xml customization same result can be achieved on version 7.1. Start Center Tabs are based on security groups, so it is an issue to personalize them for different users in same or different security groups in v7.1. System admins try to overcome this issue by duplicating security groups and start center templates and assigning different templates as default. The pop-up following the path Profile -> Personal Information... [More]

Tags:  startcenter maximo+7.1 visible tab default maximo tsrm personalize primary

There is a technote on this issue which can be seen through this link. Let me quote the question from the technote: - When an attribute is defined as either smallint or Integer data type and shown in the screen, the value entered in the field shows like "1,300" Technote suggests to change user’s locale from system regional and language options. This is not a practical solution considering customer reality. A tiny customization can be an alternative solution.   Resolution: The display is configured in the following jsp:... [More]

Tags:  maximo comma controldesk+7.6 maximo7.6 dot maximo+7.5 number controldesk resultset integer separator startcenter

On Start Center Result Set Portlets, expressions for color codes do not work as intended for numeric fields, i.e. integer or decimal data type. The root cause of this issue is the thousands separator (dot or comma) for the numeric fields. The expression value for comparison is alphanumeric. Changing the field type to alphanumeric is not a solution since it does string comparison, i.e. compares hexadecimal values. Example: Assume we have two display options for an integer field such as; If field value < 1000, then color code = red If field... [More]

Tags:  display separator number controldesk color integer resultset maximo startcenter displayoption

  If Inventory Usage application shows no reservations when you click on Select Reserved Items button, please try the following:                       Go to Organizations application > bring up the Organization > Inventory Options > Inventory Defaults and check if the option "Automatically create usage documents for new reservations?" is selected.   - If that option is selected, this is working as expected: in Inventory Usage application, instead of the reservations, you will see the usage documents automatically created while... [More]

Tags:  ibm-blog #supmax #maxsup maximo

Recently a client contact presented an issue regarding running above report which was timing out (with stuck threads listed in logs) as it was very large. This was later revealed to be due to never running the report in all the years the client has had Maximo installed. The business partner working on behalf of the client, devised a method to avoid time out's by using a where clause and also to run the report in chunks rather than the whole period.... [More]

Tags:  birt rollup report cost maximo asset

Maximo SysAdm Times Welcome to the Sysadm Times !!!!!!   Introduction: There is a drop down menu "All Records" on the side navigation toolbar in Maximo and sometimes users ending up clicking on this option which could impact performance seriously if there are millions of records to be returned. 'All Records' query option is hardcoded in the menu.java to always be displayed. You are unable to disable it without a framework code change . Making a code change to achieve this would be an unsupported customization of platform... [More]

Tags:  designer maximo+7.6 iotsupport application maximo bar interface framework side menu iot-platform user

Hello Everyone, I'm happy to announce that on October 27th 2016, IBM released Maximo Spatial Asset Management feature pack 7.6.0.1! Within this new feature pack, comes a lot of new features! Some of these features include: 1) Display Maximo Linear Asset Manager layers on a map    -  You can configure layers to display linear features on a map when you select a Spatial Map as a provider 2) Select Maximo records on a map    -  You can associate records with a service request or work order by selecting features on a map that are linked to the... [More]

Tags:  tpaespatial ibm-blog 7.6.0.1 download suraj spatial pack maximo #maxsup upgrade feature