NOTE: For Microsoft Windows 2008 users, you must log in as an administrator before you upgrade to a Maximo Asset Management interim fix pack. If you attempt to upgrade when you are not logged in as an administrator, the installation fails. NOTE: The Interim Fix file should be copied to a location on the administrative workstation where Maximo is installed. NOTE: Uninstall Information: This interim fix is provided to you as a Process Solution Installer (PSI) compressed zip file. When installed with PSI , it overwrites existing files in your... [More]

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The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, Maximo Asset Management 7.6.0.3 Interim Fix 012 is cumulative and includes all fixes provided with MAM 7603 IFIX 011, with these additions:   APAR Application Name Description IV87677 Activities and Tasks In the Activities and Tasks application, when you send a communication template, no entry is made in the commlog. IV88889 System User Interface In the Application Designer, when you remove the Radio Button from a cloned application, you cannot add buttons to that group.... [More]

Tags:  #maxsup ibm-blog controldesk76 maximo+7.6 ifix maximo

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7602 IFIX 015 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.2 Interim Fix 014, with these additions:   APAR Application Name Description IV84473 Start Center In the Chart Options dialog box, the Display By field lists all fields in the RSCONFIG table instead of the only fields that are associated to your layout. IV91356 Organizations In the Organizations application, when you add a site while other users are logged in to Maximo, the... [More]

Tags:  ifix maximo #maxsup ibm-blog maximo+7.6

The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7606 IFIX 002 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.6 Interim Fix 001, with these additions:   APAR Application Name Description IV91573 Graphical Scheduling In the Graphical Scheduling application, when you select the Reforecast All button and then commit the changes, an error occurs. IV91568 Graphical Scheduling In the Graphical Scheduling application, you cannot reforecast multiple preventive maintenance records. IV89872... [More]

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The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7604 IFIX 008 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.4 Interim Fix 007, with these additions:   APAR Application Name Description IV87641 Report Administration In Cognos 10.2, when Execution mode is set to 64-bit, you cannot publish any Maximo objects structures into Cognos packages. IV88978 System Object IA Null Pointer Exception error results in slow memory leak from the psdi.mbo/MboCounter object. IV91694 Report In the... [More]

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By default, Maximo (or Control Desk) Security Groups application has a tab named Applications, which is used in order to grant Signature Options per application. We filter the applications and their signature options by their descriptions in this tab. But, we usually tend to memorize applications and the signature options by their IDs, i.e. App ID for Work Order Tracking application is wotrack . There are also many default or custom signature options defined for Work Order Tracking application such as READ , DUPLICATE , REPFACILITY , WMLINEAR... [More]

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Maximo/Control Desk product introduced Automation Scripts instead of Java customizations on version 7.5 and enhanced the scripting functionality on version 7.6. Yet, there are many customer environments which have not been upgraded to latest versions. The following customization had been created for a customer environment which was in version 7.1. The aim of this development is to present a generic and configurative structure to replace and prevent continuous Java customization.   1. Adding the custom business objects to hold restriction... [More]

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FREE Maximo Education and Open Badges Note the very important word FREE . I'll say that again, nice and loud and in a pretty colour (I'm English so I'll spell things properly): FREE I had the pleasure of attending 2 weeks Maximo education in Austin, Texas way back in 2016. It was somewhat hotter than I am used to and people drive on the wrong side of the very wide roads for some strange reason. I listened carefully with the intention of bringing home some great technical and/or practical insight to share with my team back in the UK.... [More]

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The Interim Fix (IFIX) is available at Fix Central.   As with all IFIXes, MAM 7601 IFIX 017 is cumulative and includes all fixes provided with Maximo Asset Management 7.6.0.1 Interim Fix 016, with these additions:   APAR Application Name Description IV91321 Assets In Database Configuration, you cannot set the default value for the ASSETMETER.AVERAGE field. IV89953 Conditional Expression Manager In the Conditional Expression Manager application, when you open the Condition Expression Builder and enter a condition, an error occurs. IV89223 System... [More]

Tags:  controldesk76 #maxsup ifix ibm-blog maximo+7.6 maximo

I thought I would start off this year blogging about a product I work with quite a bit and that is Maximo Anywhere, a mobile solution for Maximo Asset Management,  which is currently at version 7.6.1. If you want more information on the product you can find it here .  The Windows applications that were introduced starting with Maximo Anywhere 7.5.2.1 are supported on both Windows 8.1 and 10 (as of Anywhere 7.6), but can also be built from both those as well as Windows 2012 Server R2.    So what if you don't have access... [More]

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Ticket records, i.e. service requests (SR), incidents, problems, have historical status data stored in TKSTATUS table. The duration between status change dates is calculated on STATUSTRACKING field of TKSTATUS table. This calculation is a simple subtraction of two dates which ignores the Calendar and Working Time (Shift) of the person changing the status of ticket. Below, you can see the original dialog which is opened via View History option from Select Actions of ticket applications (sr, incident, problem applications). < dialog id =... [More]

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If a ticket, i.e. service request, incident or problem, is in workflow; then it might have both workflow assignments and an owner set. Usually the owner is set parallel to the workflow assignment via actions in workflow. But, when we reassign the workflow assignment using the Reassign button of workflow dialogs, then owner remains as the old one and it should also be changed manually.                       We can use Automation Scripts for automating the manual change of ownership. We may... [More]

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Personalizing Start Center tabs for visible and default tabs is an improvement presented on version 7.5. Yet, with a simple xml customization same result can be achieved on version 7.1. Start Center Tabs are based on security groups, so it is an issue to personalize them for different users in same or different security groups in v7.1. System admins try to overcome this issue by duplicating security groups and start center templates and assigning different templates as default. The pop-up following the path Profile -> Personal Information... [More]

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There is a technote on this issue which can be seen through this link. Let me quote the question from the technote: - When an attribute is defined as either smallint or Integer data type and shown in the screen, the value entered in the field shows like "1,300" Technote suggests to change user’s locale from system regional and language options. This is not a practical solution considering customer reality. A tiny customization can be an alternative solution.   Resolution: The display is configured in the following jsp:... [More]

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