When a user tries to open an xlsx attachment, the attachment does not automatically open up, and instead prompts to save the record as an docx file.   To resolve this, you will have to update the mime.types file.   1. Add the following line to the mime.types file: application/vnd.openxmlformats-officedocument.wordprocessingml.document docx pptx xlsx 2. Restart the IBM HTTP Server. 3. Added the following lines to the httpd.conf file: AddType application/vnd.openxmlformats-officedocument.wordprocessingml.document docx AddType... [More]

Tags:  xlsx file docx saved mime

The question of whether .msg file type is printable from any Maximo application has been raised in the past, more than once. This file type is only, currently, viewable by MS OUTLOOK( mainly used as an email application ), and if the user does not have this application installed, they won't be able to open and view .msg file type.   The expectation for this file type is to be able to attach, view and print successfully from Maximo application. However, this is a misconception when it comes to this particular file type. After further... [More]

Tags:  msg type filetype attachment printable .msg maximo+7.5+7.6 file attachments

Sometimes you are working with Maximo and then you need to troubleshoot or have a better look at some specific event or process that is failing or not working as expected.  Your next step would be to check for what kind of failing event that is, and then try to find its associated classname in order to start your investigation about what the issue could be related to.   This applies to when you are testing a customization, or monitoring Maximo behavior even when the core classes are in place. But the current standard logging settings do not... [More]

Tags:  troubleshooting level ibm-blog prank classname error debug maximo logging class mbo method log info process file event line unknown

  Unexpected events…like a snow storm in Boston in October.... Or a server outage…can cause unforeseen difficulties in what we had hoped would be a stress free, ordinary day. But for those events that are predictable, like Version 7 Fix pack and release upgrades, you should follow a few key steps on your custom reports to avoid unnecessary losses and frustration.   Performing these steps will insure that any hot fixes, fix pack or release upgrades will not overwrite your custom reports.  First, for any new or custom reports you create, it... [More]

Tags:  analysis report maximo designs bilog data file custom ibmeam v7