Why is there a variance in Pre-tax Total and Received Cost in the Purchase Orders application? This is Maximo working as designed. This document explains why: http://www-01.ibm.com/support/docview.wss?uid=swg21968296    

Tags:  #supmax #sup_max 75 orders po.pretaxtotal purchase received po.receivedtotalcost pre-tax total cost po

You may find that you cannot bulk close POs with partial receipts. This is Maximo working as designed, but there is a way to get those PO's closed.   Here's how: http://www-01.ibm.com/support/docview.wss?uid=swg21692081      

Tags:  receipts #supmax bulk close purchase partial 75 po #sup_max orders

It is possible to only show Work Orders that have recorded the use of a specific tool.   It is not difficult to do.  This technote shows you how:   http://www-01.ibm.com/support/docview.wss?uid=swg21969864

Tags:  #sup_max #supmax orders work 75 tool actuals

We have a system property called mxe.report.birt.PrintSeparateRecord. If this system property is set to 1, then when you print a report, then each individual record such as a workorder, will be printed on a separate page. This applies if you print on one side of the page or both sides (ie. duplex printing).   This system property cannot be used with scheduled reports here's why: http://www-01.ibm.com/support/docview.wss?uid=swg21962230

Tags:  reports #sup_max scheduled mxe.report.birt.printsepa... 75 #supmax

Are you wondering how you can use the Inventory Usage application to Transfer an Item to a Labor Inventory Location, issue it to a Work Order, return it to a storeroom and view the transactions ?   This can be achieved in either the Inventory Usage application or the Issues and Transfers application .   Please refer to this article for a step by step guide:   http://www-01.ibm.com/support/docview.wss?uid=swg21680590

Tags:  75 and labor issues inventory #supmax location #sup_max transfers

You may not want users to be able to use a Job Plan while you are revising it.  For example, you are updating the Job Plan to conform with new safety regulations and allowing users to use the Job Plan while it is in the process of being revised could place your people at risk.   This technote explains how to hide Job Plans from users where the Job Plan status is "Pending Revision":   http://www-01.ibm.com/support/docview.wss?uid=swg21969877

Tags:  #sup_max job revision #supmax pending revise plan 75

There is a rich text framework design gap in how entity characters are handled (encoded / decoded) behind the scenes that results in text truncation when a less than symbol ( < )  is present in a non-rich text field that's pulled into the communication RTE via a variable.  This blog article will present a work around for this behavior.  We'll set up the problem and the solution side-by-side.  As with anything presented in these blogs, refine your approach in a test environment before rolling out to production.... [More]

Tags:  scripting create-communication comms 76 maximo email 75

Summary: In this blog entry we will present a method to customize the removal of patterns of characters from incoming email HTML message bodies before they become part of free form SR long descriptions.  We'll do this using the Automation Scripting application.    Here's a collection of non-IBM Maximo HTML weirdness -- mostly email, some from the web -- collected without actively seeking it out.  It comes from sources such as LinkedIn, Google Translate, USA Cycling, WSJ and Outlook.  We see weird alignments and... [More]

Tags:  maximo listener email rich-text solution 75 custom 76 scripting automation incoming html

You want the CommLog message field to not contain any RichText formatting whatsoever.  Never mind why, that's your business!  It may be that you want to pull this content and use it elsewhere where rich text may cause problems, such as in a report.   Screenshot-fest to follow on how to accomplish this with a CommLog Object Launch Point script:     The scripting portion will called a system UI framework method to purge the rich text from the field leaving plain text behind:   from psdi.util import HTML MSG =... [More]

Tags:  communications 75 html email commlog richtext 76

This  article on email listener supported content types touched on attachments.  We'll extend this discussion a bit further to specifically address image handling.   The email listener does not parse or alter the message body of an incoming free form email.  A message body directly becomes a ticket's long description (i.e. description_longdescription) attribute value.   There are three types of image handing in emails:   Attached In a multipart message, an attached image will have a content ID in... [More]

Tags:  email hosted 76 embedded 75 image attachments

Introduction Occasionally we receive PMRs related to Email Listener connectivity and after having the customer do a simple test using telnet, they're able to isolate the difficulty outside of Maximo (and the JavaMail API).  Examples of problems raised as PMRs include refused connections, timeouts, and invalid credentials. The following three scenarios (POP3, IMAP, SMTP) will address how to validate protocol connectivity using basic authentication.  Communication with your email server may differ slightly from these examples and a... [More]

Tags:  71 75 email telnet maximo eam troubleshooting

  Have you ever encountered or built a cairn ?   Cairns are stacks or formations of rocks that you can often see on hiking trails or parks.  Some believe they are used as trail markers, while others state they are artistic monuments celebrating nature.  I saw a number of cairns while taking a break from teaching a course in Arizona last week, and added my own interpretation while heading back from Squaw Peak Trail.   As I thought about this week’s blog – I couldn’t help but think back to those really cool cairns and how they relate to what... [More]

Tags:  bilog maximo report 75 bi data analysis email