Introduction Occasionally we receive PMRs related to Email Listener connectivity and after having the customer do a simple test using telnet, they're able to isolate the difficulty outside of Maximo (and the JavaMail API).  Examples of problems raised as PMRs include refused connections, timeouts, and invalid credentials. The following three scenarios (POP3, IMAP, SMTP) will address how to validate protocol connectivity using basic authentication.  Communication with your email server may differ slightly from these examples and a... [More]

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