From the Maximo Support Desk - Ever Use The Observation Field? Probably Not Like This Customer Does...
I want to share the results of a recent interaction with one of IBM's clients in which the customer showed me a unique and very useful way that he was using a Maximo feature at his site - nothing short of brilliant. In technology, science, and art, the best solutions are simple, eloquent, and elegant. Maybe that's a fairly "highbrow" observation from this humble support engineer, but this customer showed me an impeccable example of this! I've mentioned frequently in this forum that I enjoy finding out how our customers are... [More]