With Maximo 7.6 we can configure in-session logging for an individual user so that other users are not affected by performance issues, create custom log messages and review the content between these messages in the log.  Also, run MMI APIs in the Monitor Environment Information to gather diagnostic information.  I think these are really awesome features for capturing relevant diagnostic information in the logs.      Below are the two part YouTube Series on MMI You will no longer need to scroll through... [More]

Tags:  #supmax troubleshooting maximo+7.6

As L2 Support Manager for Maximo (and TRIRIGA and IBM MessageSight) I frequently get asked by clients and fellow IBMers "What can I do to help get my / my customers PMR (Problem Management Record) addressed and resolved as soon as possible"? Nobody wants to wait for a long time for an answer or solution and our teams are working diligently to resolve any issue as soon as possible. So - is there anything you can do to help? Absolutely! Here are a few suggestions on information to provide / things to do that can help to reduce time to... [More]

Now I'm going to upgrade my Maximo Upgrade database. This is a maxdemo database that I upgraded from 6.2.3 a few years ago. I updated it to 7.5.0.6 in March to ready it for the upgrade. I was going to do the upgrade then, but some things came up. I was successful once, but it was not 100% to my liking. I want to be able to show a smooth and simple upgrade. So, here we go. Here is my source configuration: After the date of the screen shot, I upgraded WebSphere 7.0.0.29 to 8.5.5.3 separately (using the Maximo installer packages), and moved... [More]

Tags:  maximo76 maximo maximo7.6 maximo+7.6 upgrade

Are you a business partner who implements Maximo and is looking for ways to differentiate your services?  Are you a customer thinking about implementing Maximo and you want to get to fast ROI?  Does 60 minutes seem ridiculous?  A couple of years ago you would have been right.  It was ridiculous to think you could have the most powerful asset management platform software running with industry best practices and your data in an hour.  Today, it’s possible.    OK, let’s be real.  Will Maximo be... [More]

As we begin this new year we look forward to new challenges that will impact how people like myself do our jobs.  I'm also looking forward to meeting and talking with clients once again at the Interconnect conference next month in Las Vegas.  Interconnect (formally referred to as Pulse) will be an opportunity for clients and users to look at and demo many of the new products that will be available to them in 2015.  One of the things I'm really looking forward to in 2015 is the Maximo 7.6 release.  For someone... [More]

Tags:  maximo+7.6 maximo interconnect

MxLoader is a great tool and allows to perform massive updates in Maximo in few seconds. Updating attributes can be a little tricky so here is a little tutorial on how to do it. First of all you have to download MxLoader and familiarize with it if you do not already know it. The User Guide has a nice introduction on how to use it. When MxLoader is corretly working and connected to your Maximo server you can click on the 'New MxSheet' button and select the 'Assets - Asset Classification and Attributes' template. Type an... [More]

Tags:  maximo excel

Recently I encountered a Maximo user who requested for a report parameter lookup to be added to a BIRT Report request page. Not just any parameter, but an unbound Location(s) parameter lookup that was to only show and display records subject to the Location being specified on the request page. Upon initial setup of the Table Domain and simple lookups.xml modification, the goal was partially reached but the lookup was returning ALL locations and not those subject to the Table Domain. Within our Report Development Guide(s) ( http://ibm.biz/BdE2pA... [More]

Tags:  reports support lookups maximo birt configuration reporting request_page parameters administration

Any customer with a large database has run into the famous preset limit of 5000 was exceeded error message. There are a few ways around this message, increasing the size of the fetch stop limit. This workaround will not always work as it is a global setting and who wants large result sets across all applications for all users. Another option is to decrease  the size of the result set itself by adding further information to filter information as needed. Good option but it we don't always have the option to filter out information into... [More]

Tags:  exceeded. prefetch limit

Hello All, Recently I have had a few people ask me how Maximo security works when users belong to multiple security groups with different conditions on each of the security groups. To start I would like to go over some of the fundamentals of how Maximo decides what applications and options a user is allowed to access once they are logged into the product.  What the user sees is determined by the security groups they belong to and how the security rights from each group combine to give the user a security profile. Security groups can be... [More]

Since the 7.1 release when Maximo began integrating with Cognos, I've resolved several PMRs. Many of these were similar issues, but one of the primary concerns was locating relevant error messages and which log files to locate those errors in. For 'Part 1' of this blog, I will cover the common log files that should be reviewed when investigating issues with the Maximo/Cognos integration and submitting PMRs to Support. Cognos Log File Locations : The Cognos log files that will need to be checked when investigating issues with the... [More]

Tags:  integration troubleshooting maximo support maximo_7.1 cognos logging log eam maximo+7.5

Hi again!  It's been a little while since my last entry so I thought I'd get back to it today with a three part series on one of my favorite Maximo topics and that's Linear Assets.  In the first installment of the series we'll take a look at what linear assets are, in the second installment we'll look at a use case and then in the final installment we'll look at some of various industries that linear assets might be useful for. Linear Assets is an add-on component to core Maximo that extends asset related... [More]

Tags:  linear maximo sccd assets support

Last year, we met with a number of customers across different industries to discuss your needs for the readme file that accompanies the Maximo Asset Management 7.5 fix packs. You told us that you'd like to be able to retrieve information more easily, that you'd like more information on behavior changes, you'd also like security items highlighted, and generally that you'd like us to reduce the time that you need to spend testing a fix pack before you roll it into a production environment. We've taken your comments and made... [More]

Tags:  galway fix_pack ibmeam id readme_files maximo

I gave a presentation on IBM Installation Manager a couple of days ago. We recently released an Interim Release Fix for both Maximo (version 7.5.0.5 and later only) and SmartCloud Control Desk (version 7.5.1.1 and later only) This release includes WebSphere 8.5.5. (See the Tivoli Process Automation Engine Product Coexistenc​e Matrix 7.5.x . for product versions supported on WebSphere 8.5.5). WAS 8.5.5 is installed with IBM Installation Manager, which is different than any of our other installers (we use it... [More]

Tags:  installation-manager maximo installation_manager was websphere sccd smartcloud-control-desk smartcloud_control_desk

My car is about 4 years old and in need of serious cleaning.   With two young kids starting a new school year, new activities and monsoon season apparently beginning in my area, I haven’t had an opportunity to give the “family truckster” a good shine.   This weekend was the perfect opportunity, so I seized the moment and started by cleaning out the inside.   As I started to clean the third row I bumped a small button next to the seat and to my surprise out popped a cup holder.   As I said earlier I’ve owned this car for 4 years and was... [More]

Tags:  ibmeam