Hello everyone! I want to share something that I have learned regarding the Maximo Calibration 7.5 Industry Solution with you. If you are wondering if your Maximo Calibration 7.5 was properly installed or where your Calibration applications/modules in Maximo 7.5 environment, then Google search led you to the right place (or blog)! Maximo Calibation 7.5 is already included in the base code for Maximo so when you do the install of the said industry solution, you are actually just activating the license so that you can use it. There... [More]
Hello! It seems we are still receiving requests here in support about what versions of Maximo are supported with IE11. As a refresher I have attached this information below. Hopefully this will help avoid having to submit a PMR with the support team. Have a great day! Maximo support for Internet Explorer 11. Full support for Internet Explorer 11 will be made available within Maximo Asset Management fixpack 220.127.116.11. Full support is also available in Maximo Asset Management 7.6. IE11 support will not be back ported to... [More]
In Job Plans app, when you create a new job plan, the org id and site id will become greyed out (ready only) if you attached an attached document first before you fill in the org id and site id. How to fix it so the org id and site id will not be ready only when you attach a document before saving record? Steps to replicate : 1. Open Maximo logged as maxadmin 2. Go to Job Plans app 3. Insert a new record, and leave the Orgarnization and Site fields blank 4. Attach a new document on this new record, without saving 5. After... [More]
This is a common question from administrators and points to some recommendations. For best results, you should be aware of the long running crontasks on your system and avoid starting Database Configuration operations when they are running. When you start Admin Mode, Maximo prevents your crontasks from firing but we have to wait the running ones to end their job otherwise there will be data corruption on your database. You can either: 1. Change schedule of your crontasks making them to run during the dawn. 2. Run admin mode when... [More]
So, you are trying to change the domain on an attribute from a specific object, however the domain that you created in the Domains app is not in the select value list. You try to create a new domain, but it also doesn't show up. What could be happening ? A common cause for this kind of behavior is if for example you are trying to add an ALN data type domain to an attribute where the data type in not ALN (for example, the attribute type is set to UPPER instead). Once you change the attribute data type to ALN, you... [More]
Sometimes you are working with records in Maximo and you are not aware whether Maximo requires to associate a SITEID information or ORGID information, thus you get confused and would like to know what records in Maximo are considered to be level specific. For example, you have in a work order an asset record associated, which is a site-level record, and at the same time there is a job plan associated, which is a system-level record. Finally the work order record is a site-level record. So... how do you get a list or information... [More]
The autonumber PONUM exists at both the system level and organization level in Maximo system. Do you believe there is some explanation of why it exists at both? The Autonumbering is controlled by the Autonumber Setup within the Organizations application. Autonumbering can be setup at system, org, and/or site levels in any combination desired. A PO is a SITE Level record and when you create a new PO, Maximo takes in consideration the User Default Insert Site to fill the PO SiteID and OrgID. This way if a PO Header is... [More]
As promised this is the first entry in the Blogging the Support Handbook Series Here is a link to the Support Handbook (henceforth referred to as SH) in browser format, on this first page, on the right-hand side you can also find a link to a downloadable pdf format http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html So we start with an overview of IBM Support which covers IBM's Commitment and a broad overview of the Support Organization. IBM's... [More]
In this blog series I will be going through the Support Handbook and, where I can, highlight anything helpful, as well as provide 'UNKNOWN or little known information' in an attempt to fill in any gaps. The goal is to shed light on the process, provide tips that will hopefully enhance the experience of working with Support Services and set expectations. I am also looking forward to learning a couple thing as well. I'll be posting again soon so look out for it.
By default the Welcome message on the login screen in Maximo displays as: "Welcome to Maximo". This message and other text on the login screen is controlled by values in the MAXMESSAGES table. In order to change the values in your MAXMESSAGES table there is a Messages application under Select Action in the Database Configuration application. Go to System Configuration-> Platform Configuration-> Database... [More]
Question: I created a Maximo Integration Framework Object Structure with main object as WORKORDER and child object as WOACTIVITY. The WOACTIVITY has the key attributes SITEID and WONUM. When generating this object structure Schema/View XML file, why these two fields are not included in the WOACTIVITY section? Answer: By default, the child object Key Attributes are automatically removed if the parent object has the same keys. However, you can change this behavior. In the Maximo Object Structures application - Select Action - Advanced... [More]
The latest version of Maximo for Service providers offers new features, such as labor-based price books, customer agreement templates, and updates to customer billing. Efficiently manage labor prices for multiple customers by using price books You can create a price list for labor resources in a price book. This list of labor prices can be shared with multiple customers, and you can update the labor prices without revising the customer agreement. Use templates to create customer agreements for new customers You can define customer... [More]
You might want to or not want to use a characters such as pictogram/emoji and wonder if it's supported with maximo. So here is the answer for you on how characters with maximo supported. Currently this is not supported and characters greater than $FFFF is filtered out. Java uses UTF-16 which handles unicode greater than $FFFF by escaping these into two characters. Due to the copmplexity of handling escaped UTF-16 code we currently filter out these characters.
Have you used the new system property "mxe.crontask.runonschedule" ? The system property mxe.crontask.runonschedule has been introduced from 7602. We can make missed scheduled crontasks run immediately or not run until the next scheduled time. In other words, when the property is set to 0, missed scheduled cron tasks are run immediately and then at the next scheduled time. When the property is set to 1, missed scheduled cron tasks are not run until the next scheduled time. For example, ... [More]
With application development, it is normal to rebuild and redeploy the Maximo ear file as part of the admin activities. Have you encountered this error after a simple rebuild and redeploy of your Maximo ear and all of a sudden no one can access one or some applications? Help! No users can access this application to complete their daily duties! . 1. You checked that you can login, start center appears ok and other apps are working. 2. You also checked to ensure the rebuild and redeploy process did not encounter any issues. 3. You have... [More]