Yes, in Maximo Scheduler 7.5.1 you can right click on a work order in the Gantt chart's activity list and initiate workflow on that work record - or on multiple selected rows simultaneously. In fact, the right click produces a pop-up menu that allows you to perform many work order actions without leaving Scheduler.  These include: change status; bulk editing of various work details (like priority and target dates for example); select owner; create communication; view item availability; create a follow-up work order; and others.   I'm posting my... [More]

Tags:  resources work scheduler navigation gantt maximo assignments ibmeam

Some users may be using Start Center Templates in edit mode as a Start Center tab and the Administrator cannot do the modifications. User cannot modify a Start Center Template. Receiving the message startcntr#templatebeingmodified .   The template is in use by an end user. Use the following query to identify the user that is editing the template:   select * from scconfig where groupname is null ;   This query shows the Start Center template that is being modified in the moment. The DESCRIPTION field is the Start Center Template . The USERID... [More]

Tags:  startcntr#templatebeingmo... center template start modified ibm-blog

Here you are, working away with Maximo and you get one of those very vague Maximo errors. "An error has occurred, gather the logs from the home directory", ORA 1000" one of those that just make you exhale, great!, now what to do. The first thing to do is, take a breath, it's only Maximo, it's not life threatening. If your a Maximo user, you simply pick up the phone and call the administrator, time for a coffee break I guess. If you're the administrator, you want to fix the issue as quickly as... [More]

Tags:  maximo info logging websphere error logs sql

Our official collations tested by Globalization group is as below and we do not support mixing Traditional and Simplified Chinese. Simplified Chinese : Chinese_PRC_CI_AS Traditional Chinese : Chinese_Traditional_Stroke_CI_AS There are no changes necessary to connection strings in the maximo.properties file for 7.6 Please refer to our info center for preparing and manually configuring your SQL Server. - Microsoft SQL Server preparation... [More]

Tags:  ibm-blog

After the recent Windows updates, we noticed that EAR file builds are taking longer than usual. After some investigation on various forums, decided to update ANT and JAVA version in MAXIMO.   To check the current version of ANT in MAXIMO folder do following: cd \maximo\tools\ant\bin ant –version Apache Ant version 1.8.1 compiled on April 30 2010   To check the current version of JAVA in MAXIMO folder do these steps: \maximo\tools\java\jre\bin java -version java version "1.6.0" Java(TM) SE Runtime Environment (build... [More]

Tags:  build maximo ear

You want to set up crontask parameters for the JMSQSEQCONSUMER or IFACETABLECONSUMER crontask instance so that only messages for certain enterprise services are processed by a particular crontask instance.    For example, you may want to process only workorder transactions associated with the MXWOInterface enterprise service.  if you set the enterprise service name in your crontask parameters to a value that matches a valid enterprise service name but do not enter the name of an external system which hosts the enterprise service,... [More]

Tags:  maximo integration ifacetableconsumer mdb cron jmsqseqconsumer

Recently a blog was written for hidden features of crossover domain. This blog talks about a couple of special attributes in Maximo created specifically for crossover domain use. As was mentioned in the earlier blog, the concept of crossover domain is simple. It is a way to trigger something to happen when an attribute is being populated. Do you want to know how you can crossover values from pm to the work order hierarchies which pm generated? How you can crossover additional values from ticket and work order to workview?   How you can... [More]

Tags:  database object crossover workorder workview pm domain maximo attributes

How well do you understand IBM Support? Did you know that you can log, view and update PMRs (Problem Management Record) electronically via the SR (Service Request) tool? Did you know that a Severity 1 PMR is defined as: Critical Impact/System Down: Business critical software component is inoperable or critical interface has failed. This usually applies to a production environment and indicates you are unable to use the program resulting in a critical impact on operations. This condition requires an immediate solution. Did you know that... [More]

And then you are working with your Maximo environment database, and decide to run the following query in the database :    SELECT count(distinct(maxuser.userid)) user_count, applicationauth.app, maxapps.description,  ml.module, ml.description module_description  FROM applicationauth  INNER JOIN maxmenu ON applicationauth.app=maxmenu.keyvalue  INNER JOIN groupuser ON applicationauth.groupname=groupuser.groupname  INNER JOIN maxuser ON groupuser.userid=maxuser.userid  INNER JOIN maxapps ON maxapps.app=maxmenu.keyvalue  INNER JOIN... [More]

Tags:  ibm-blog

As I was recently speaking to a customer, it dawned on me that this customer was suffering from the same issue that other customers have expressed. This was the frustration of not knowing the process of escalating a PMR. Navigating the IBM waters at time can be confusing to a new customer as IBM has myriads of products and product families that we support. Each one with its own set of support sub-processes and procedures. But fear not, the answer to this dilemma is very simple. Within the IBM Software Support Handbook you will... [More]

Tags:  procedure escalate support escalation pmr handbook

Smarter Infrastructure & Social Media  In the world of Industrial Equipment   Social Media has become the key aspect of how we communicate, exchange and receives information. As events happen, messages are routed in real-time all over the planet, thanks to fast cellular networks, smart phones and vibrant people of this planet. As we have learnt to adapt and embrace technology to help us be more efficient, we can use similar concepts in the world of Smarter Infrastructure. Infrastructure is getting Smarter every day, as controllers... [More]

Tags:  assetmanagement data asset-management asset maximo smarter_infrastructure analysis tivoli ibmeam

Smart Meter - How to receive meter assets using xml file   After the version 7.5 of IBM Maximo for Utilities was released, some questions were raised about how the functionality of smart meters works.  Specifically, what the correct procedures to receive meter assets in bulk would be, were asked.  So, I have developed this document to explain how to do that. Smart Meter are devices that measure the consumption of electricity, gas, or water and modify standard rates according to use. Smart meters are delivered in large quantities,... [More]

Tags:  xml maximo meters smart import ibmeam receiving

  Are you tired of extra clicks?  Have you wondered if it was possible to skip the HTML display page and output your BIRT report directly to PDF?  Well then, you've come to the right place! In Maximo 7.5, the default is to run the report in HTML browser window, followed by outputting to PDF.  However, I've found in many cases that users want the output in PDF format directly. Now, before we get technical, it is important to note that this change is not officially supported by IBM. In order to enable this in your... [More]

Tags:  maximo+7.5 customization openreport html reports pdf report_viewer configuration birt bi

We have different technical references on Maximo Logging already published. In this post, I would like to share the following simplified procedure that we can use to create a log to troubleshoot the most of common application problems we may have. Please keep in mind that depending on the problem, logs configured with other settings might be necessary. In addition, please consider: - If the problem scenario is replicable in the Maximo Test environment, generate the Maximo log in the Test environment in order to avoid any impact in Production. -... [More]

Tags:  support maximo logging eam troubleshooting ibm-blog

How complicated is to set up signature option? The following is a step by step to set it up for Asset application.   1- Go to Database Configuration; 2- Select the Object and Attribute that needs to have the E-signature enabled; e.g.: object ASSET and attribute PRIORITY; 3- Click "View Details" in the Attributes section and check "E-signature enabled?" field; 4- Click Select Action -> Manage eSig Actions; 5- In "Application" section filter by the application name; 6- In "Options for Add to Bookmarks" section,... [More]

Tags:  object signature asset ibm-blog option

My car is about 4 years old and in need of serious cleaning.   With two young kids starting a new school year, new activities and monsoon season apparently beginning in my area, I haven’t had an opportunity to give the “family truckster” a good shine.   This weekend was the perfect opportunity, so I seized the moment and started by cleaning out the inside.   As I started to clean the third row I bumped a small button next to the seat and to my surprise out popped a cup holder.   As I said earlier I’ve owned this car for 4 years and was... [More]

Tags:  ibmeam

The Domains are not Multi-Language enabled and will always be in the Maximo base language. For example, if Spanish is your Base Language and you have added English as a secondary language, the "Draft" status would always show up as "BORRADOR" on the Jobplan application. To get the English value, you would have to add the description of the domain to the page as well. In order to show the Description of the domain, you will first have to double check if there is a Maximo relationship to the domain, if not add, add a new... [More]

Have you ever wondered if it's possible to see the children Asset attachments also in the parent Asset? If so, you have to follow this steps.   For you to be able to see the children attachments in the parent asset you have to add a where clause to the relationship. Please do the following steps:   1. Go to Database Configuration application 2. Bring up ASSET object 3. Select the Relationships tab and filter by DOCLINKS 4. Add the following to the end of the relationhip: or (ownertable = 'ASSET' and ownerid in (select assetuid... [More]

Tags:  ibm-blog

Some user would like to view all the attachments being added over the Child records to be visible over the Parent records in applications wherever the attachment provision is present.   For you to be able to see the children attachments in the parent asset you have to add a where clause to the relationship. Please do the following steps:   1. Go to Database Configuration application 2. Bring up ASSET object 3. Select the Relationships tab and filter by DOCLINKS 4. Add the following to the end of the relationhip: or (ownertable =... [More]

Tags:  child ibm-blog attachment parent asset

After the creation of the the Maximo Spatial   map service layers , it is possible to associate it to an existing or new  signature option  in order to controls whether map service layers are visible for the current user in spatial-enabled applications. The signature options are NOT created during the creation of the service layers inside Map Manager and it is necessary to use an existing signature option or create a new one to control the layer visibility. The signature options that controls the service... [More]

Tags:  security spatial layer map

  In Purchase Requistions generated by Reorder, where do the Ship To and Bill To addresses come from?   While generating Purchase Requistions by Reorder, Ship To and Bill To addresses default to the corresponding addresses associated to the Storeroom.   If there are no Ship To and Bill To addresses associated to the Storeroom, Reorder will get the addresses associated to the Site and selected as "Default Ship To?" and "Default Bill To?".   In case of Direct Issue, Reorder will get the addresses associated to the Site as well.  

Tags:  maximo #maxsup #supmax ibm-blog

Hi,   Asset Health Insight 7.6.0.3 has been released! http://www-01.ibm.com/support/docview.wss?uid=swg22008648 I recently visited a factory with iot device attached to assets so work orders can be generated during certain condition.  Below is some MAHI setup info: 1. In Maximo, go to the Assets application 2. Go to the Meters tab, attach meter(s) to assets 3 Go to "Enter Meter Reading" action and enter a meter Reading 4. Create a Saved Query to bring up some assets e.g. Portable Water Pumps 5. Go to the Security... [More]

Tags:  #supmax asset_health_insight #iot-platform #mahi #maximo #iot-support #maxsup

Maximo Scheduler Plus now allows for  the use of your local weather to be used when scheduling work orders. For weather to work within in the application a weather api is required as well as some configuration within a few of the applications. I've created a DCF document that outlines how this can be done, the link below will take you to that document.    Link to DCF:   http://www-01.ibm.com/support/docview.wss?uid=swg21999269

Previously, it was recommended to setup the Maximo Application Server (default name: MXServer) as a service in Windows. That recommendation has now changed. Beginning with Maximo Asset Management 7.1  technical support now recommends the usage of WebSphere Node Monitoring. This setting looks to the NodeAgent Windows service and applies the appropriate state to the MXServer.  To implement Node Monitoring use the following steps: 1) Log into WebSphere Integrated Solutions Console. 2) From the left navigation select Servers... [More]

Tags:  service mxserver maximo autostart node v7 ibmeam websphere

Do you have requirements to make your Maximo DB scalable or highly available? If so, using IBM DB2® pureScale™ and it's clustering technology can help you achieve high availability and scalability for your Maximo environment. IBM DB2® pureScale™ is certified for use with Maximo Asset Configuration Management 7.5.0.1 . You must configure your database server manually, and then install Maximo Asset Management 7.5.0.1 by following the instructions in the Installation Guide to deploy manually reusing existing middleware. After you install the... [More]

Tags:  configuration db2 maximo purescale management 7.5.0.1 asset

1. In the install_home\maximo\applications\maximo\properties\maximo.properties file, replace the value of the mxe.db.driver property with the new value: Old: mxe.db.driver=com.ibm.db2.jcc.DB2Driver New: mxe.db.driver=psdi.server.CustomDriverProxy 2. Create a file named customdriver.properties in the properties folder, like this     install_home\maximo\applications\maximo\properties\customdriver.properties 3. In the customdriver.properties file, define the name of the driver by adding the following line:... [More]

When using the Maximo Integration Framework (IF) in a clustered environment the following should be considered.   For best performance with minimal impact to users, the Maximo Integration Framework (IF) can be configured to run on a single WebLogic application server instance of Maximo while users log in and work with a User Interface (UI) cluster of Maximo instances.   In the below example, you will need 4 WebLogic application servers. One application server will serve as the Administration console for the rest of the "managed"... [More]

Tags:  weblogic jms maximo ibm-blog integration

To quickly set the email notification settings, you work with the System Properties application in Maximo® Asset Management.    1- Log in to Maximo Asset Management and select Go to > System Configuration > Platform Configuration > System Properties.   2- In the System Properties application, locate and change the following properties as shown in the example: mail.smtp.host = hostname of smtp mail server mxe.adminEmail = email address of administrator mxe.email.charset = UTF-8 mxe.email.content.type = text/html;... [More]

Tags:  ibm-blog

Setting up Android 4.2 Emulator   Open Eclipse. Go to Window menu and click Android SDK Manager                                 Note : If  Android SDK Manager is not visible under Window menu, then Go to Window > Customize Perspective . Dialog box opens. Go to Command Groups Availability tab and check Android SDK and AVD Manager .                     Android SDK Manager and Android Virtual Device Manager... [More]