Problem: In LDAPSYNC, if a large chunk of data takes a long time to process and the processing time exceeds the Active Directory’s idle connection timeout setting ( MaxConnIdleTime ), it can cause the Active Directory to close the connection which leads to synchronization failure.   Symptoms: LDAPSYNC fails with errors like these:   BMXAA6752E - Group synchronization could not be performed because of error connection closed. The error count was 148. See the associated message. Correct the problem and try to synchronize again.... [More]

Tags:  maximo ldapsync

When you plan to use application server security to authenticate TPAE/Maximo users against an external directory you also have the option to synchronize users and/or groups and group memberships. There are a few decisions you need to make before you begin.   Who will be synchronized? You can use a standard LDAP filter to synchronize a subset of users into the system. These users can be in a pre-defined OU, role or group or can simply meet a standard query. Synchronizing a subset of users will improve the performance of the sync and also improve... [More]

Tags:  security asset-management ism service-management ldap servicemanagement maximo eam tivoli

Trouble rendering Microsoft Office attachments in Maximo, selecting attached filed to open.   You may face a scenario where when opening an attachment for a work order that is Word or Excel, it  opens in the browser which does not render it correctly.   These  attachments used to open outside of the browser in the correct  Microsoft Office application and render correctly.    Picture this scenario :  As an   overview, Maximo users open a work order, select an attachment to open, and it opens in the browser but t hey want it to open outside of... [More]

Tags:  ibm-blog

You may have encountered the Launch Entry Name Field In Work Order Tracking application and wondered what is it there for. Here's a simple explanation: In out-of-the-box Maximo , the Work Order Tracking application's Work Order tab, includes a editable field entitled Launch Entry Name. You can select a value for the field from the Launch in Context application. The Launch In Context was initally implemented as part of the interface... [More]

  IBM Maximo Spatial Asset Management 7.6.0 IBM Maximo Spatial Asset Management is an add-on solution sold in combination with Maximo Asset Management and Maximo Industry Solutions – except – Maximo for Utilities which includes the spatial applications. Maximo Spatial provides a GIS solution that allows users to visualize, question, analyze, and interpret data to understand relationships, patterns, and trends. It allows users to look at data in a way that is quickly understood and easily shared on a map.   What’s New... [More]

Tags:  maximo spatial ibmeam

If large files are getting created in a tmp directory all the time, or  some of the time, it  is because users execute long running reports that cause these files to get created in the temp directory. Even Query-based reporting, or QBR, can cause this to happen. However, this is by design. Generally speaking, Birt will clean up after itself.    It is only an issue once these large files start filling up the drive and the server runs out of space. Two known causes when these temp files do -not- get auto... [More]

Tags:  hangs tmp qbr server maximo v76 temp files maximo+7.5

To better understand what the title mentions, let me explain some content.   FIXPACK Fixpacks deliver product defect fixes that have undergone a full development release cycle and the most extensive QA testing of all maintenance releases. Fixpacks are cumulative and each new fixpack contains all fixes from all previous fixpacks/interim fixes for that release. An example of a Fixpack is :   Maximo 7.6.0.6 Feature Pack   INTERIM FIX (IFIX) Interim Fixes go by many names like; Hotfix, Cumulative Hotfix, IFIX.  They all relate to the same type of... [More]

Tags:  ibm-blog

Labor Reporting field is not searchable in List tab after upgrade to Maximo 7.6   In Maximo 7.5 the STARTDATE attribute in LABTRANS object was a persistante attribute in the database. So, being persistante, the field is searchable in the database so in the UI.   However, the structure changed in Maximo 7.6. Now the STARTDATE attribute in LABTRANS object is not a persistante attribute in the database.   Instead, there is a new attribute called STARTDATEENTERED. This is a new attribute which is same as STARTDATE but persistante.... [More]

In Maximo support, we often get various questions on the functionality of these 3 apps,however also the question what will be the best to use. As we do not provide guidance on what app is the best to use, I like to set them out on their functionality,so you can choose yourself which one would be suitable to your needs. There are lots of methods to do a configuration or customize Maximo Base Services from the UI down to the object level with Java programming.   With so many options available out there , I like to touch on the core 3 core... [More]

Maximo is everywhere! It has been around for several decades and is in use by many different industries of all sizes.   Client databases have grown in size and complexity over the years.   Continued monitoring of database integrity is always recommended to make sure all your I’s are dotted and T’s are crossed. Just the other day I was talking to a client that was experiencing major slowness in performance while generating a handful of Work Orders from the Preventive Maintenance application.   They were attempting to generate about 5 work... [More]

Tags:  performance maximo statistics create sql index

At IBM we often get asked about security vulnerabilities and how our products are impacted. Did you know there is a pro-active step you can take to stay informed? IBM has a community, similar to the Asset Management one, where you can subscribe to security alerts and bulletins. Here you can find IBMs response to all of the things that you may hear of on the news and resources for improving security in your own organization. Customers and outside organizations report possible issues to IBM and then uses standards similar to the... [More]

Tags:  maximo security ibmsecurity

Maximo Asset Configuration Manager (ACM) is designed to manage the configuration management requirements of complex assets operating in the aerospace, defence and rail sectors where safety and regulatory compliance is of primary importance. One of the central components of Maximo ACM is the Build Data Interpreter (BDI). At it's most basic level the BDI analyses configuration managed Assets position by position to ensure that they comply with the configuration rules established in the corresponding model. That said the BDI is a pretty... [More]

Tags:  maximo ibmeam bdi acm

Today I'd like to ask the question "just because you can do something, should you"?  Just because you CAN ride a unicycle across a tightrope that connects two skyscrapers do you really need to?  I mean like why jump out of a perfectly good airplane just because we have parachutes?  I mean sure they both sound like great ideas but then again maybe not.  I guess it's just me but just because you CAN do something it doesn't mean you always should. Earlier in the week I was talking with one of the members of my team about that... [More]

Tags:  maximo ibm-blog

Many customers are wandering how to monitor the JMS queues status without using the WebSphere console. Please find attached a script that can be used to list the runtime state of all queue points in all Buses known to a DMGR, as well as remote queue points (and the corresponding state associated with the actual queue point).   Here is how to run it: Usage: <DMGR_PROFILE_ROOT>/bin/wsadmin.sh -lang jython -f list_all_queues.py   # Lookup all ME's and build a UUID->Name hash mesByUUID = {} mes =... [More]

In the past, the documentation that was created for Maximo clustering with JMS resources typically contained separate buses – one per cluster – to avoid affecting performance while loading data to Maximo, but this is often complicated and has drawbacks when it comes to high availability and scalability as well as ease of configuration.  I admit I'm probably responsible for most of that documentation and generally there are always workarounds available to cope with the separate buses when more than one cluster needs access to the same JMS... [More]

Tags:  jms ibm-blog scalability messaging availability integration high

Java Security warning can continue even after applying Maximo Interim Fix containing newly signed applets as indicated in http://www-01.ibm.com/support/docview.wss?uid=swg21972870 .   Solution:   1) Delete the WebSphere temporary file caches (temp and tranlog) following the procedure described in http://www-01.ibm.com/support/docview.wss?uid=swg21660821   2) Delete the web browser cache (internet temporary files and cookies) from every computer that accesses Maximo.

Tags:  #supmax ibm-blog maximo #maxsup

You may experience a scenario where some of your item records are available in different statuses in Maximo. For example : The item is in PENDOBS status in Item Master app. But the same item is in ACTIVE in Inventory app. But would you know why this happens ? Is my system broken ? No ! Have you asked your self about what is the difference between the Item Master and Inventory applications? Do you understand how and when to use each ? The reason for that is because the Item Master application is used to define Items that will be procured and... [More]

As Andy Williams sang, "It's the most wonderful time of the year", the seasons are changing, the leaves are falling and Maximo year end work needs to be done. As we all know Maximo is as good as the data we have and certain things need to be reviewed to make sure we have the most up to date data. Below is a quick breakdown of the different applications that have a big influence on your year end data. 1. Work Order Tracking. Completing and closing work orders is a very crucial step in updating cost against assets in Maximo. All the... [More]

Tags:  order year pm work maximo #supmax application asset end

Hello,   Have you see this behavior when using the down load link from with in your applications?  You may depending upon what version of Maximo (7.6) and version of Excel (2010) you are using.   If you have experienced this behavior we have a setting this that you can try that has worked for other clients in the past. webc lien t.do wnlo adda teti meas tex t   To solve this issue you should this property. : If your value is set 0 , ch ange  it  to 1 . 1) G o to  Sys tem  Conf igur atio... [More]

Tags:  maximo system_properties download

Hello All              My name is Joe Delaney and I work in the System Support group L2 for Maximo Support . I recently came across an issue with Maximo version 7.5.0.3 that I thought I would share . I had a client that had an issue with logintracking . The issue is below . The LOGINTRACKING data in our Production environment is showing records created with TIMEOUT entry though the users are logging out of the application. In an ideal scenario, the entry should be created as LOGOUT... [More]

ISO 55000 is the international standard for Asset Management with a focus on Strategy and Vision. Spend 30 minutes completing our survey and we will provide you (at no cost!) an 8 page report on your organization's asset management maturity ranking for ISO 55000. Use it to help you take your EAM strategy to the next level.

Sometimes you are working with records in Maximo and you are not aware whether Maximo requires to associate a SITEID information or ORGID information, thus you get confused and would like to know what records in Maximo are considered to be level specific.   For example, you have in a work order an asset record associated, which is a site-level record, and at the same time there is a job plan associated, which is a system-level record. Finally the work order record is a site-level record.   So... how do you get a list or information about the... [More]

Tags:  ibm-blog

Just a heads up, regarding this case where you would like to see a count of records that will be affected by status changes displayed when performing a status change, the standard Maximo functionality does offer the above in one scenario but not in all of them.    In Maximo 7 versions this is not included, as per product design, as the change status information comes from the class files, where you may not be able to modify the information.  When the information is coming from the mbo's, this will not be possible without the java... [More]

Tags:  ibm-blog

  Welcome to the EAM Corner!!!!   My name is Ghazala and I work in level 2 support for IBM on the EAM product. This blog series will all be helpful tips, tricks and how-to's on Maximo EAM . Be sure to follow me on DeveloperWorks  --------->   Click here to follow me on DeveloperWorks!   In this blog, I will cover an interesting topic I came across when creating an asset, you choose a location.  If you click "Open Drilldown" from the Location field, you will access... [More]

Tags:  eam maximo drilldown asset

Ever wondered if the Interim Fix you were sent for a specific APAR a while back and that you didn't get the chance to apply on your Maximo environment, is still up-to-date? Since those are cumulative, it might be worth applying the latest version and therefore include the more recent APAR fixes delivered for that specific fixpack level. You might therefore want to check out the " Maximo Interim Fixes " blog on IBM DeveloperWorks: https://www.ibm.com/developerworks/connect/maximoifix You can find the latest Interim Fixes that were... [More]

Tags:  assetmanagement ifix fix cumulative release #supmax update interim tpae maximo hotfix

We have had some customers ask if MS Office 2016 supported with Maximo 7.5.x and 7.6.x? . Short answer, MS Office 2016 is currently not supported as it has not been fully tested with Maximo. However, if you really still want to use MS Office 2016, you will notice some of the functions in Maximo such as the download list will not work nicely and not allow you to open it like previously. You may get errors like this, when trying to open the downloaded list from Maximo in Excel.. This is because with MS office 2016, a feature called Extension... [More]

Have you asked yourself whether it is safe or not to have multiple LAFIXes in a Maximo environment ?        Well.... In response to your inquiry, here is an explanation that I believe will help.   My answer to you is Yes, there is a way to get individual fixes (aka LAFIXes) , however we do not recommend it, and I will explain why. The LAFix: Limited Availability Fix - is a one-off hotfix containing a fix for ONE specific APAR, it is an unofficial way to deliver emergency fixes for severe product issues that cannot be delayed until the next... [More]

Tags:  ibm-blog

Have you experienced a scenario where some crontasks or escalations do not appear to be running, while other records are running normally?   There are multiple reasons why an escalation is not firing correctly.   Before checking anything else, verify the cron task settings for this particular crontask from under Configuration > Cron Task Setup, and check the value for 'Schedule' field. Schedule is what governs the frequency of the cron task.    Besides this, you could check which process is kicking off this escalation process.  Could... [More]

Tags:  ibm-blog

Recently a customer inquired whether he can set the SD card as the path to store Attachments, rather than the system path. The customer was using a Android Mobile device and had followed the  IBM Knowledge Center documentation at: Maximo Anywhere -> Maximo Anywhere 7.5.2 -> Configuring Maximo Anywhere -> Attachments properties http://www.ibm.com/support/knowledgecenter/SSPJLC_7.5.2/com.ibm.si.mpl.doc_7.5.2/configure/r_attachments_download.html There was no... [More]

Tags:  si.attachment.basedirecto... sdcard anywhere