Trouble rendering Microsoft Office attachments in Maximo, selecting attached filed to open. You may face a scenario where when opening an attachment for a work order that is Word or Excel, it opens in the browser which does not render it correctly. These attachments used to open outside of the browser in the correct Microsoft Office application and render correctly. Picture this scenario : As an overview, Maximo users open a work order, select an attachment to open, and it opens in the... [More]
Have you experienced a scenario where some crontasks or escalations do not appear to be running, while other records are running normally? There are multiple reasons why an escalation is not firing correctly. Before checking anything else, verify the cron task settings for this particular crontask from under Configuration > Cron Task Setup, and check the value for 'Schedule' field. Schedule is what governs the frequency of the cron task. Besides this, you could check which process is kicking off this... [More]
And then you are working with your Maximo environment database, and decide to run the following query in the database : SELECT count(distinct(maxuser.userid)) user_count, applicationauth.app, maxapps.description, ml.module, ml.description module_description FROM applicationauth INNER JOIN maxmenu ON applicationauth.app=maxmenu.keyvalue INNER JOIN groupuser ON applicationauth.groupname=groupuser.groupname INNER JOIN maxuser ON groupuser.userid=maxuser.userid INNER JOIN maxapps ON... [More]
Have you ever wondered if it's possible to see the children Asset attachments also in the parent Asset? If so, you have to follow this steps. For you to be able to see the children attachments in the parent asset you have to add a where clause to the relationship. Please do the following steps: 1. Go to Database Configuration application 2. Bring up ASSET object 3. Select the Relationships tab and filter by DOCLINKS 4. Add the following to the end of the relationhip: or (ownertable = 'ASSET' and ownerid in (select... [More]
When a person's Locale is set to RU, the History flag and all Yes/No flags in the system are displayed as question marks in the Advanced Search screen in applications. When locale is set to RU, there are two System Properties that must be set. 1. Go to System Properties application. 2. Find the "setting.YES_RU" property. 3. Set the global value as image below. 4. Find the "setting.NO_RU" property. 5. Set the global value as image below. 6. Do a Live Refresh.
If you experience a scenario where you cannot view or edit Long Description fields in Maximo, the icons are greyed out and you cannot add any text to this any long description field you could be having a bad day or there some configuration issue needs adjustment. Many of your records have a long description, but you cannot see them. What could be happening ? Well, there are some suggestions you can try. Let's take as an example the Assets application. Follow these steps : 1. Go Application Designer app, and... [More]
For those of you not yet familiar with our free (Yes, FREE!) modular Maximo education - I would definitely say 'go and check it out'! Our courses have been designed to keep you up to date on the latest features in your IBM IoT solutions. They also include best practices and practical simulations. We currently have 17 Maximo related sessions, ranging from "Maximo 7.6 - Introduction and Overview" to "7.6 - Corrective Maintenance Work", to "Maximo 7.6 - Infrastructure and Implementation Certification... [More]
Just wanted to let everyone know that we posted the integration-related materials from the conference on the MIF wiki page https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Integration%20Framework Scroll down to the bottom of the Integration Topics list - you will find a link to a .zip file that contains presentation/lab materials. Additionally you will find links in the Topics list for documentation on the JSON API and the Federated Resource that we covered in two of the MIF... [More]
Recently I have had a few clients inquire about the possible values for Login Tracking in Maximo and what they mean. So here is a summary of the possible values. For the Attempt Result in Login Tracking (Logintracking.AttemptResult), here are the following possibilities and their meaning: FAILED -- Failed login or electronic signature authentication attempt. LOGIN -- Successful user login. LOGOUT -- User logout. SYSLOGOUT-- Session timed out by Maximo... [More]
How do you add a secondary language to your Maximo 7.6 environment? 1) Using Tivoli Process Automation Suite Configuation Tool Usually, the easiest most straight forward method. Under Deployment Options section, choose the option to 'Add additional languages' and simply go through the screen to have this installed. 2) Using command line interface However, at times, do you have restrictions with using a browser or GUI to perform certain configuration actions for Maximo 7.6.? Alternatively, you can perform the same configuration by using... [More]
With the release of Maximo 22.214.171.124 a new JSON API is available. You can find information here: https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maximo%20JSON%20API Moving forward, we will be supporting the JSON API. We will no longer be enhancing the REST or OSLC API's.
According to our latest Product Configuration Matrix , Maximo 7.6 adds supports Google Chrome 37, and Maximo 126.96.36.199 supports Microsoft's new Edge browser, in addition to Microsoft Internet Explorer and Mozilla Firefox. These support statements require some clarification. To use Maximo applications that use applets (for example, Scheduler or Workflow Designer), you have to install a JRE or JDK, and enable the Java applet in your browser. This is usually done by downloading the JRE from Oracle and... [More]
Hi, If you want to disable 'Delete Row' button in the 'View Attachments dialog' depending on the workorder's status, you can follow below idea. At first, 'View Attachments dialog' definition is existed in library.xml because this dialog is used commonly for some applications. So, if you want to limit the scope for only WOTRACK application, you may need to have own 'View Attachments dialog' definition in WOTRACK application. Requirement : 'Delete buttion' is shown only when... [More]
This error has an error code SQLCODE=-964, SQLSTATE=57011, DRIVER=4.11.69." and means the space issue with db2 logs due to large number of transactions. To overcome the problem , please run the fallowing statements changing to number specified is usually sufficient enough for medium work load db2 UPDATE DB CFG FOR <DBNAME> USING LOGSECOND 80; db2 UPDATE DB CFG FOR <DBNAME> USING LOGPRIMARY 120; db2 UPDATE DB CFG FOR <DBNAME> USING LOGFILSIZ 4096; DB2STOP ; DB2START; Please take in configuration that... [More]
It is important to have maximo db2 database to run in ARCHIVE mode in Production environments. This configuration will allow the Roll Forward recovery option and and restore the database to the closest possible point in time before the crash. To use this future , please run db2 update db configuration for maxdb76 using logarchmeth1 disk: \\m1maxdb\c:\db2_backups\db2_logs ; Note: the disk: \\m1maxdb\c:\db2_backups\db2_logs sample path on windows OS , change it to the location you would like to have the logs saved.